{"id":"https://openalex.org/W7162645111","doi":"https://doi.org/10.1007/s12525-026-00905-z","title":"Enhancing e-commerce recommendations: A mechanism to detect and mitigate spam reviews","display_name":"Enhancing e-commerce recommendations: A mechanism to detect and mitigate spam reviews","publication_year":2026,"publication_date":"2026-05-28","ids":{"openalex":"https://openalex.org/W7162645111","doi":"https://doi.org/10.1007/s12525-026-00905-z"},"language":"en","primary_location":{"id":"doi:10.1007/s12525-026-00905-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-026-00905-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-026-00905-z.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s12525-026-00905-z.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110435467","display_name":"Bih-Huang Jin","orcid":null},"institutions":[{"id":"https://openalex.org/I169090423","display_name":"Tunghai University","ror":"https://ror.org/00zhvdn11","country_code":"TW","type":"education","lineage":["https://openalex.org/I169090423"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Bih-Huang Jin","raw_affiliation_strings":["Department of Business Administration, Tunghai University, Taichung, 400, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Tunghai University, Taichung, 400, Taiwan","institution_ids":["https://openalex.org/I169090423"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5137287725","display_name":"Yung-Ming Li","orcid":"https://orcid.org/0000-0003-4501-6412"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Yung-Ming Li","raw_affiliation_strings":["Institute of Information Management, National Yang Ming Chiao Tung University, Hsinchu, 300, Taiwan"],"raw_orcid":"https://orcid.org/0000-0003-4501-6412","affiliations":[{"raw_affiliation_string":"Institute of Information Management, National Yang Ming Chiao Tung University, Hsinchu, 300, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004020711","display_name":"Rou-Jyun Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Rou-Jyun Chen","raw_affiliation_strings":["Institute of Information Management, National Yang Ming Chiao Tung University, Hsinchu, 300, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, National Yang Ming Chiao Tung University, Hsinchu, 300, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5137287725"],"corresponding_institution_ids":["https://openalex.org/I148366613"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":{"value":3190,"currency":"USD","value_usd":3190},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.64014942,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"36","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.984000027179718,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.984000027179718,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.0015999999595806003,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.0010999999940395355,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/credibility","display_name":"Credibility","score":0.7544999718666077},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.6886000037193298},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6424000263214111},{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.5927000045776367},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.5559999942779541},{"id":"https://openalex.org/keywords/metadata","display_name":"Metadata","score":0.5551000237464905},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.4661000072956085}],"concepts":[{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.7544999718666077},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7434999942779541},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.6886000037193298},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6424000263214111},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.5927000045776367},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5559999942779541},{"id":"https://openalex.org/C93518851","wikidata":"https://www.wikidata.org/wiki/Q180160","display_name":"Metadata","level":2,"score":0.5551000237464905},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.4661000072956085},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.4593999981880188},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.37779998779296875},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3619999885559082},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3278999924659729},{"id":"https://openalex.org/C127735637","wikidata":"https://www.wikidata.org/wiki/Q2306702","display_name":"Spambot","level":4,"score":0.31189998984336853},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.31040000915527344},{"id":"https://openalex.org/C178005623","wikidata":"https://www.wikidata.org/wiki/Q308859","display_name":"Anonymity","level":2,"score":0.29829999804496765},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.26759999990463257},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2671999931335449},{"id":"https://openalex.org/C127705205","wikidata":"https://www.wikidata.org/wiki/Q5748245","display_name":"Heuristics","level":2,"score":0.25360000133514404},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.25110000371932983}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s12525-026-00905-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-026-00905-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-026-00905-z.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1007/s12525-026-00905-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-026-00905-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-026-00905-z.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321528","display_name":"Shanghai Educational Development Foundation","ror":"https://ror.org/0220qvk04"},{"id":"https://openalex.org/F8242156354","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7162645111.pdf","grobid_xml":"https://content.openalex.org/works/W7162645111.grobid-xml"},"referenced_works_count":69,"referenced_works":["https://openalex.org/W893486657","https://openalex.org/W1530276735","https://openalex.org/W1590620037","https://openalex.org/W1614411270","https://openalex.org/W1775665607","https://openalex.org/W1849719402","https://openalex.org/W1851422430","https://openalex.org/W1974848861","https://openalex.org/W1974900168","https://openalex.org/W1993879187","https://openalex.org/W2047756776","https://openalex.org/W2050166650","https://openalex.org/W2054141820","https://openalex.org/W2058124215","https://openalex.org/W2062473867","https://openalex.org/W2105953200","https://openalex.org/W2154058875","https://openalex.org/W2189187207","https://openalex.org/W2342837370","https://openalex.org/W2346788402","https://openalex.org/W2423050090","https://openalex.org/W2519309554","https://openalex.org/W2555131428","https://openalex.org/W2589058388","https://openalex.org/W2591749048","https://openalex.org/W2593622378","https://openalex.org/W2745030004","https://openalex.org/W2765729099","https://openalex.org/W2793787528","https://openalex.org/W2898743891","https://openalex.org/W2921297172","https://openalex.org/W2922080240","https://openalex.org/W2970464057","https://openalex.org/W2971196067","https://openalex.org/W2972736220","https://openalex.org/W3009436785","https://openalex.org/W3011436912","https://openalex.org/W3013843954","https://openalex.org/W3023887854","https://openalex.org/W3048352675","https://openalex.org/W3087228565","https://openalex.org/W3092145216","https://openalex.org/W3093661949","https://openalex.org/W3122952517","https://openalex.org/W3123091093","https://openalex.org/W3159675196","https://openalex.org/W3170713688","https://openalex.org/W3175747747","https://openalex.org/W3199704160","https://openalex.org/W4214612011","https://openalex.org/W4229044347","https://openalex.org/W4282941975","https://openalex.org/W4286008261","https://openalex.org/W4320009341","https://openalex.org/W4382929818","https://openalex.org/W4383999472","https://openalex.org/W4387492912","https://openalex.org/W4387618416","https://openalex.org/W4391977778","https://openalex.org/W4398197555","https://openalex.org/W4399282934","https://openalex.org/W4400781320","https://openalex.org/W4406854108","https://openalex.org/W4407129276","https://openalex.org/W4407144989","https://openalex.org/W4407173114","https://openalex.org/W4412515011","https://openalex.org/W4412754153","https://openalex.org/W4412900005"],"related_works":[],"abstract_inverted_index":{"Abstract":[0],"The":[1],"prevalence":[2],"of":[3],"spam":[4,32,62],"reviews":[5,33,54,91],"on":[6,42],"e-commerce":[7],"platforms":[8],"undermines":[9],"consumer":[10],"trust,":[11],"distorts":[12],"product":[13,57],"evaluations,":[14],"and":[15,37,45,48,64,78,105,112],"often":[16],"leads":[17],"to":[18,82,93,101],"suboptimal":[19],"purchasing":[20,114],"decisions.":[21,115],"This":[22],"study":[23],"proposes":[24],"a":[25],"spam-aware":[26],"recommendation":[27,84,94],"framework":[28],"that":[29,88],"first":[30],"detects":[31],"using":[34],"machine":[35],"learning":[36,39],"deep":[38],"models":[40],"based":[41],"semantic,":[43],"sentiment,":[44],"metadata":[46],"features,":[47],"then":[49],"integrates":[50],"these":[51],"filtered":[52],"credible":[53],"into":[55],"personalized":[56],"recommendations.":[58],"Rather":[59],"than":[60],"treating":[61],"detection":[63],"recommender":[65],"design":[66],"as":[67],"isolated":[68],"tasks,":[69],"this":[70],"work":[71],"bridges":[72],"the":[73,96],"gap":[74],"between":[75],"review":[76],"credibility":[77],"user":[79],"preference":[80],"modelling":[81],"improve":[83],"accuracy.":[85],"By":[86],"ensuring":[87],"only":[89],"trustworthy":[90],"contribute":[92],"generation,":[95],"proposed":[97],"approach":[98],"enables":[99],"users":[100],"receive":[102],"more":[103,110],"reliable":[104],"preference-aligned":[106],"suggestions,":[107],"thereby":[108],"supporting":[109],"informed":[111],"confident":[113]},"counts_by_year":[],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2026-05-29T00:00:00"}