{"id":"https://openalex.org/W4415872445","doi":"https://doi.org/10.1007/s12525-025-00840-5","title":"Construction of doctors\u2019 reputation systems in online health services: The combination of online and offline mechanisms","display_name":"Construction of doctors\u2019 reputation systems in online health services: The combination of online and offline mechanisms","publication_year":2025,"publication_date":"2025-11-04","ids":{"openalex":"https://openalex.org/W4415872445","doi":"https://doi.org/10.1007/s12525-025-00840-5"},"language":"en","primary_location":{"id":"doi:10.1007/s12525-025-00840-5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12525-025-00840-5","pdf_url":null,"source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080419512","display_name":"Jin Jiang","orcid":"https://orcid.org/0000-0002-7765-5641"},"institutions":[{"id":"https://openalex.org/I92039509","display_name":"Guangzhou Medical University","ror":"https://ror.org/00zat6v61","country_code":"CN","type":"education","lineage":["https://openalex.org/I92039509"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jin Jiang","raw_affiliation_strings":["School of Health Management, Guangzhou Medical University, 195 Dongfeng W Rd,, 510180, Yuexiu District, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Management, Guangzhou Medical University, 195 Dongfeng W Rd,, 510180, Yuexiu District, Guangzhou, China","institution_ids":["https://openalex.org/I92039509"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090173699","display_name":"Yuanyuan Dang","orcid":"https://orcid.org/0000-0002-8791-0095"},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yuanyuan Dang","raw_affiliation_strings":["School of Business Administration, South China University of Technology, 381 Wushan Road, 51064l, Tianhe District, Guangzhou, China"],"raw_orcid":"https://orcid.org/0000-0002-8791-0095","affiliations":[{"raw_affiliation_string":"School of Business Administration, South China University of Technology, 381 Wushan Road, 51064l, Tianhe District, Guangzhou, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101012902","display_name":"Guo Shanshan","orcid":null},"institutions":[{"id":"https://openalex.org/I11406153","display_name":"Shanghai International Studies University","ror":"https://ror.org/01bn89z48","country_code":"CN","type":"education","lineage":["https://openalex.org/I11406153"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shanshan Guo","raw_affiliation_strings":["School of Business and Management, Shanghai International Studies University, 550 West Yan\u2019an Road, 201613, Changning District, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business and Management, Shanghai International Studies University, 550 West Yan\u2019an Road, 201613, Changning District, Shanghai, China","institution_ids":["https://openalex.org/I11406153"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083401304","display_name":"Yuxin Sun","orcid":"https://orcid.org/0000-0003-4806-9253"},"institutions":[{"id":"https://openalex.org/I92039509","display_name":"Guangzhou Medical University","ror":"https://ror.org/00zat6v61","country_code":"CN","type":"education","lineage":["https://openalex.org/I92039509"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yuxin Sun","raw_affiliation_strings":["School of Health Management, Guangzhou Medical University, 195 Dongfeng W Rd,, 510180, Yuexiu District, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Management, Guangzhou Medical University, 195 Dongfeng W Rd,, 510180, Yuexiu District, Guangzhou, China","institution_ids":["https://openalex.org/I92039509"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020050758","display_name":"Wenhui Zhou","orcid":"https://orcid.org/0000-0003-2216-8878"},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wenhui Zhou","raw_affiliation_strings":["School of Business Administration, South China University of Technology, 381 Wushan Road, 51064l, Tianhe District, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Administration, South China University of Technology, 381 Wushan Road, 51064l, Tianhe District, Guangzhou, China","institution_ids":["https://openalex.org/I90610280"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5090173699"],"corresponding_institution_ids":["https://openalex.org/I90610280"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.33450306,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"35","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12027","display_name":"Social Media in Health Education","score":0.18850000202655792,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12027","display_name":"Social Media in Health Education","score":0.18850000202655792,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.16359999775886536,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.07999999821186066,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.7519000172615051},{"id":"https://openalex.org/keywords/cognitive-reframing","display_name":"Cognitive reframing","score":0.7060999870300293},{"id":"https://openalex.org/keywords/incentive","display_name":"Incentive","score":0.6358000040054321},{"id":"https://openalex.org/keywords/online-and-offline","display_name":"Online and offline","score":0.5134999752044678},{"id":"https://openalex.org/keywords/customer-engagement","display_name":"Customer engagement","score":0.48420000076293945},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.48249998688697815},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.4510999917984009},{"id":"https://openalex.org/keywords/reputation-system","display_name":"Reputation system","score":0.45089998841285706},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.444599986076355}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.7519000172615051},{"id":"https://openalex.org/C187029079","wikidata":"https://www.wikidata.org/wiki/Q958679","display_name":"Cognitive reframing","level":2,"score":0.7060999870300293},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.6358000040054321},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5482000112533569},{"id":"https://openalex.org/C2780102126","wikidata":"https://www.wikidata.org/wiki/Q10928179","display_name":"Online and offline","level":2,"score":0.5134999752044678},{"id":"https://openalex.org/C2776915394","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"Customer engagement","level":3,"score":0.48420000076293945},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.48249998688697815},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.4510999917984009},{"id":"https://openalex.org/C2781218421","wikidata":"https://www.wikidata.org/wiki/Q2892532","display_name":"Reputation system","level":3,"score":0.45089998841285706},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.444599986076355},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43389999866485596},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.41370001435279846},{"id":"https://openalex.org/C2780980858","wikidata":"https://www.wikidata.org/wiki/Q110022","display_name":"Dual (grammatical number)","level":2,"score":0.4090000092983246},{"id":"https://openalex.org/C137405303","wikidata":"https://www.wikidata.org/wiki/Q7094107","display_name":"Online participation","level":3,"score":0.392300009727478},{"id":"https://openalex.org/C123403432","wikidata":"https://www.wikidata.org/wiki/Q654068","display_name":"Visibility","level":2,"score":0.37880000472068787},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.37599998712539673},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37529999017715454},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.37529999017715454},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3684000074863434},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3172000050544739},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.3100999891757965},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.3066999912261963},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2816999852657318},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.27730000019073486},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.2703000009059906},{"id":"https://openalex.org/C2777359053","wikidata":"https://www.wikidata.org/wiki/Q2463823","display_name":"Face-to-face","level":2,"score":0.26829999685287476},{"id":"https://openalex.org/C2780433410","wikidata":"https://www.wikidata.org/wiki/Q5276090","display_name":"Digital health","level":3,"score":0.25859999656677246},{"id":"https://openalex.org/C29202148","wikidata":"https://www.wikidata.org/wiki/Q287260","display_name":"Resource allocation","level":2,"score":0.2583000063896179}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s12525-025-00840-5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12525-025-00840-5","pdf_url":null,"source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1074382866","display_name":null,"funder_award_id":"SL2024A04J01122","funder_id":"https://openalex.org/F4320337369","funder_display_name":"Office of Polar Programs"},{"id":"https://openalex.org/G2670886025","display_name":null,"funder_award_id":"72471095","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3395964077","display_name":null,"funder_award_id":"24692115400","funder_id":"https://openalex.org/F4320336652","funder_display_name":"Science and Technology Innovation Plan Of Shanghai Science and Technology Commission"},{"id":"https://openalex.org/G4295263259","display_name":null,"funder_award_id":"71925002","funder_id":"https://openalex.org/F4320336125","funder_display_name":"National Science Fund for Distinguished Young Scholars"},{"id":"https://openalex.org/G455375161","display_name":null,"funder_award_id":"72321001","funder_id":"https://openalex.org/F4320315254","funder_display_name":"Innovative Research Group Project of the National Natural Science Foundation of China"},{"id":"https://openalex.org/G4795045422","display_name":null,"funder_award_id":"GD21YGL09","funder_id":"https://openalex.org/F4320326679","funder_display_name":"Guangdong Office of Philosophy and Social Science"},{"id":"https://openalex.org/G5039250422","display_name":null,"funder_award_id":"2022A1515011620","funder_id":"https://openalex.org/F4320337111","funder_display_name":"Basic and Applied Basic Research Foundation of Guangdong Province"},{"id":"https://openalex.org/G5705708432","display_name":null,"funder_award_id":"2023TD003","funder_id":"https://openalex.org/F4320335880","funder_display_name":"Fundamental Research Funds for Central Universities of the Central South University"},{"id":"https://openalex.org/G6272036743","display_name":"\u6162\u6027\u75c5\u79fb\u52a8\u533b\u7597\u5e94\u7528\u7a0b\u5e8f\u7528\u6237\u6fc0\u52b1\u673a\u5236\u7814\u7a76","funder_award_id":"72101090","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G6560145245","display_name":null,"funder_award_id":"2024A1515011518","funder_id":"https://openalex.org/F4320337111","funder_display_name":"Basic and Applied Basic Research Foundation of Guangdong Province"},{"id":"https://openalex.org/G7200410018","display_name":null,"funder_award_id":"2023GZYB22","funder_id":"https://openalex.org/F4320318610","funder_display_name":"Guangzhou Office of Philosophy and Social Science"},{"id":"https://openalex.org/G851203242","display_name":null,"funder_award_id":"72171152\uff0c72571181","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320315254","display_name":"Innovative Research Group Project of the National Natural Science Foundation of China","ror":null},{"id":"https://openalex.org/F4320318610","display_name":"Guangzhou Office of Philosophy and Social Science","ror":null},{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320326679","display_name":"Guangdong Office of Philosophy and Social Science","ror":null},{"id":"https://openalex.org/F4320335880","display_name":"Fundamental Research Funds for Central Universities of the Central South University","ror":null},{"id":"https://openalex.org/F4320336125","display_name":"National Science Fund for Distinguished Young Scholars","ror":null},{"id":"https://openalex.org/F4320336652","display_name":"Science and Technology Innovation Plan Of Shanghai Science and Technology Commission","ror":null},{"id":"https://openalex.org/F4320337111","display_name":"Basic and Applied Basic Research Foundation of Guangdong Province","ror":null},{"id":"https://openalex.org/F4320337369","display_name":"Office of Polar Programs","ror":"https://ror.org/05nwjp114"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W1966697370","https://openalex.org/W1983357945","https://openalex.org/W2008490861","https://openalex.org/W2039810561","https://openalex.org/W2042883777","https://openalex.org/W2068134108","https://openalex.org/W2068291226","https://openalex.org/W2120221151","https://openalex.org/W2123144568","https://openalex.org/W2170523010","https://openalex.org/W2172451972","https://openalex.org/W2176945584","https://openalex.org/W2321514694","https://openalex.org/W2462133661","https://openalex.org/W2512602931","https://openalex.org/W2515682654","https://openalex.org/W2609052419","https://openalex.org/W2735130345","https://openalex.org/W2750524940","https://openalex.org/W2752007875","https://openalex.org/W2753439421","https://openalex.org/W2763777214","https://openalex.org/W2904794295","https://openalex.org/W2905465522","https://openalex.org/W2923756896","https://openalex.org/W2964603446","https://openalex.org/W2971954410","https://openalex.org/W2974186078","https://openalex.org/W2976411700","https://openalex.org/W2981411228","https://openalex.org/W2983245845","https://openalex.org/W2999775854","https://openalex.org/W3002771290","https://openalex.org/W3028238614","https://openalex.org/W3033864219","https://openalex.org/W3040272564","https://openalex.org/W3048896860","https://openalex.org/W3087782143","https://openalex.org/W3112526366","https://openalex.org/W3121073217","https://openalex.org/W3121621646","https://openalex.org/W3124086896","https://openalex.org/W3125131044","https://openalex.org/W3127234518","https://openalex.org/W3129149097","https://openalex.org/W3134954601","https://openalex.org/W3164611602","https://openalex.org/W3177465322","https://openalex.org/W4200618217","https://openalex.org/W4212969138","https://openalex.org/W4213149598","https://openalex.org/W4232028368","https://openalex.org/W4242806253","https://openalex.org/W4281289019","https://openalex.org/W4283212174","https://openalex.org/W4292295133","https://openalex.org/W4292958995","https://openalex.org/W4294242668","https://openalex.org/W4306699559","https://openalex.org/W4309749623","https://openalex.org/W4312186454","https://openalex.org/W4322012937","https://openalex.org/W4371779583","https://openalex.org/W4385491729","https://openalex.org/W4387198716","https://openalex.org/W4389154569","https://openalex.org/W4398216829","https://openalex.org/W4404066364"],"related_works":[],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-11-04T00:00:00"}