{"id":"https://openalex.org/W4412033945","doi":"https://doi.org/10.1007/s12525-025-00803-w","title":"Trust and FinTech: A review and research agenda","display_name":"Trust and FinTech: A review and research agenda","publication_year":2025,"publication_date":"2025-07-04","ids":{"openalex":"https://openalex.org/W4412033945","doi":"https://doi.org/10.1007/s12525-025-00803-w"},"language":"en","primary_location":{"id":"doi:10.1007/s12525-025-00803-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-025-00803-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-025-00803-w.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s12525-025-00803-w.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018816918","display_name":"James F. Devlin","orcid":"https://orcid.org/0000-0002-1526-8793"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]},{"id":"https://openalex.org/I26999989","display_name":"University of the Free State","ror":"https://ror.org/009xwd568","country_code":"ZA","type":"education","lineage":["https://openalex.org/I26999989"]},{"id":"https://openalex.org/I52590639","display_name":"Nottingham Trent University","ror":"https://ror.org/04xyxjd90","country_code":"GB","type":"education","lineage":["https://openalex.org/I52590639"]}],"countries":["GB","ZA"],"is_corresponding":true,"raw_author_name":"James F. Devlin","raw_affiliation_strings":["Department of Economics and Finance and UFS Business School, University of the Free State, Bloemfontein, South Africa","Nottingham Business School, 50 Shakespeare St, Nottingham, NG1 4\u2009FQ, UK"],"raw_orcid":"https://orcid.org/0000-0002-1526-8793","affiliations":[{"raw_affiliation_string":"Department of Economics and Finance and UFS Business School, University of the Free State, Bloemfontein, South Africa","institution_ids":["https://openalex.org/I26999989"]},{"raw_affiliation_string":"Nottingham Business School, 50 Shakespeare St, Nottingham, NG1 4\u2009FQ, UK","institution_ids":["https://openalex.org/I142263535","https://openalex.org/I52590639"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003086025","display_name":"Sanjit Kumar Roy","orcid":"https://orcid.org/0000-0003-4932-2222"},"institutions":[{"id":"https://openalex.org/I12079687","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22","country_code":"AU","type":"education","lineage":["https://openalex.org/I12079687"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Sanjit K. Roy","raw_affiliation_strings":["School of Business and Law, Edith Cowan University, Perth, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business and Law, Edith Cowan University, Perth, Australia","institution_ids":["https://openalex.org/I12079687"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005644419","display_name":"Harjit Sekhon","orcid":"https://orcid.org/0000-0003-1239-891X"},"institutions":[{"id":"https://openalex.org/I119664326","display_name":"University of Wolverhampton","ror":"https://ror.org/01k2y1055","country_code":"GB","type":"education","lineage":["https://openalex.org/I119664326"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Harjit Sekhon","raw_affiliation_strings":["University of Wolverhampton Business School, Wolverhampton, Ring Rd Saint Peters, WV1 1LY, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Wolverhampton Business School, Wolverhampton, Ring Rd Saint Peters, WV1 1LY, UK","institution_ids":["https://openalex.org/I119664326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109570441","display_name":"S M A Moin","orcid":null},"institutions":[{"id":"https://openalex.org/I2799858192","display_name":"London School of Business and Management","ror":"https://ror.org/01j1n1798","country_code":"GB","type":"education","lineage":["https://openalex.org/I2799858192"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"S M A Moin","raw_affiliation_strings":["School of Business and Management, Queen Mary, University of London, Bancroft Building, Mile End Rd, London, E1 4\u2009NS, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business and Management, Queen Mary, University of London, Bancroft Building, Mile End Rd, London, E1 4\u2009NS, UK","institution_ids":["https://openalex.org/I2799858192"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5118823392","display_name":"Mehmet Sahiner","orcid":null},"institutions":[{"id":"https://openalex.org/I177639307","display_name":"University of Dundee","ror":"https://ror.org/03h2bxq36","country_code":"GB","type":"education","lineage":["https://openalex.org/I177639307"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mehmet Sahiner","raw_affiliation_strings":["Business School, University of Dundee, Nethergate, Dundee, DD1 4HN, Scotland, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, University of Dundee, Nethergate, Dundee, DD1 4HN, Scotland, UK","institution_ids":["https://openalex.org/I177639307"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5018816918"],"corresponding_institution_ids":["https://openalex.org/I142263535","https://openalex.org/I26999989","https://openalex.org/I52590639"],"apc_list":{"value":2590,"currency":"EUR","value_usd":3190},"apc_paid":{"value":2590,"currency":"EUR","value_usd":3190},"fwci":16.2454,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.9898767,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":100},"biblio":{"volume":"35","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9843999743461609,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9634000062942505,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.44822627305984497},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.35643312335014343}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.44822627305984497},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.35643312335014343}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s12525-025-00803-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-025-00803-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-025-00803-w.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},{"id":"pmh:oai:ro.ecu.edu.au:ecuworks2022-2026-7696","is_oa":true,"landing_page_url":"https://ro.ecu.edu.au/ecuworks2022-2026/6696","pdf_url":"https://ro.ecu.edu.au/context/ecuworks2022-2026/article/7696/viewcontent/Trust_20and_20FinTech.pdf","source":{"id":"https://openalex.org/S2765015692","display_name":"Australasian Journal of Paramedicine","issn_l":"2202-7270","issn":["2202-7270"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Research outputs 2022 to 2026","raw_type":"text"},{"id":"pmh:oai:discovery.dundee.ac.uk:openaire/c785a6c5-22c0-4b8f-9837-8f184e30c109","is_oa":true,"landing_page_url":"https://discovery.dundee.ac.uk/en/publications/c785a6c5-22c0-4b8f-9837-8f184e30c109","pdf_url":"https://discovery.dundee.ac.uk/ws/files/155601067/s12525-025-00803-w.pdf","source":{"id":"https://openalex.org/S4306400523","display_name":"Discovery Research Portal (University of Dundee)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177639307","host_organization_name":"University of Dundee","host_organization_lineage":["https://openalex.org/I177639307"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Devlin, J F, Roy, S K, Sekhon, H, Moin, S M A & Sahiner, M 2025, 'Trust and FinTech : A review and research agenda', Electronic Markets, vol. 35, no. 1, 62. https://doi.org/10.1007/s12525-025-00803-w","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1007/s12525-025-00803-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-025-00803-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-025-00803-w.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320322870","display_name":"Universiteit van die Vrystaat","ror":"https://ror.org/009xwd568"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412033945.pdf","grobid_xml":"https://content.openalex.org/works/W4412033945.grobid-xml"},"referenced_works_count":68,"referenced_works":["https://openalex.org/W165883148","https://openalex.org/W1574235309","https://openalex.org/W1597171941","https://openalex.org/W1791587663","https://openalex.org/W1815588791","https://openalex.org/W1968261002","https://openalex.org/W1977685841","https://openalex.org/W1983486117","https://openalex.org/W1987710704","https://openalex.org/W1994171922","https://openalex.org/W2004845716","https://openalex.org/W2008519080","https://openalex.org/W2009348094","https://openalex.org/W2014921088","https://openalex.org/W2015190303","https://openalex.org/W2025705616","https://openalex.org/W2042962409","https://openalex.org/W2046597693","https://openalex.org/W2060363828","https://openalex.org/W2069610731","https://openalex.org/W2088374759","https://openalex.org/W2107678607","https://openalex.org/W2123534889","https://openalex.org/W2130140239","https://openalex.org/W2137271651","https://openalex.org/W2241851189","https://openalex.org/W2265594289","https://openalex.org/W2563930052","https://openalex.org/W2756090218","https://openalex.org/W2767462607","https://openalex.org/W2768557931","https://openalex.org/W2790905723","https://openalex.org/W2885252480","https://openalex.org/W2885299825","https://openalex.org/W2893832477","https://openalex.org/W2896139834","https://openalex.org/W2912364678","https://openalex.org/W2921921219","https://openalex.org/W2927188804","https://openalex.org/W2964523010","https://openalex.org/W3019265103","https://openalex.org/W3082054090","https://openalex.org/W3113308804","https://openalex.org/W3124914232","https://openalex.org/W3127508936","https://openalex.org/W3127951107","https://openalex.org/W3128280110","https://openalex.org/W3147181238","https://openalex.org/W3171792482","https://openalex.org/W3214897534","https://openalex.org/W4225139294","https://openalex.org/W4226419356","https://openalex.org/W4231760770","https://openalex.org/W4248074997","https://openalex.org/W4248581365","https://openalex.org/W4248588746","https://openalex.org/W4285727697","https://openalex.org/W4299601558","https://openalex.org/W4362581728","https://openalex.org/W4377137665","https://openalex.org/W4378220064","https://openalex.org/W4389128896","https://openalex.org/W4390586076","https://openalex.org/W6638798322","https://openalex.org/W6684270419","https://openalex.org/W6791380403","https://openalex.org/W7010040495","https://openalex.org/W7062995596"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2949263084","https://openalex.org/W2743539335","https://openalex.org/W594353338","https://openalex.org/W2765153054","https://openalex.org/W2922049016","https://openalex.org/W4390697879","https://openalex.org/W2596173151"],"abstract_inverted_index":{"Abstract":[0],"The":[1,42],"primary":[2],"objective":[3],"of":[4,20,27,38,44,63,79,89,101,106,133,138,162,168,175,183,188,211,222,236,246],"this":[5,24],"paper":[6],"is":[7,40,46,50,115],"to":[8,52,125,136,206,243,256],"formulate":[9],"a":[10,35,231],"detailed":[11,36],"research":[12,110],"agenda":[13],"focussed":[14],"on":[15,180],"trust":[16,28,39,90,102,112,134,170,184,212,223,237],"in":[17,58,91,103,172,213,224,241],"the":[18,87,104,152,159,166,169,173,181,189,218,244,250],"context":[19,105,174],"FinTech.":[21],"To":[22],"achieve":[23],"objective,":[25],"conceptualisations":[26,132],"and":[29,34,49,55,66,72,75,113,131,140,154,195,197,200,208,220,226,233,238],"related":[30,228],"constructs":[31],"are":[32,82,94,128,158,178,217],"reviewed,":[33,96],"model":[37],"developed.":[41],"domain":[43,191],"FinTech":[45,80,114,139,190,225,251],"then":[47,95],"introduced":[48],"taken":[51],"include":[53],"current":[54],"emerging":[56],"innovations":[57],"financial":[59,92,107],"services":[60,81,93],"incorporating":[61],"aspects":[62,137],"big":[64,193],"data":[65,194],"AI,":[67],"as":[68,70,123],"well":[69],"open":[71],"decentralised":[73],"finance":[74],"crypto":[76,201],"assets.":[77],"Typologies":[78],"also":[83],"explored.":[84],"Arguments":[85],"concerning":[86],"importance":[88,182],"along":[97],"with":[98],"prior":[99],"studies":[100],"services.":[108],"Nascent":[109],"into":[111],"emerging,":[116],"but":[117],"many":[118],"important":[119],"questions":[120],"remain,":[121],"such":[122],"(a)":[124],"what":[126,141,157,216],"degree":[127],"traditional":[129],"definitions":[130],"germane":[135],"adaptations":[142],"or":[143],"additional":[144],"factors":[145],"may":[146],"be":[147],"beneficial?":[148],"(b)":[149],"from":[150],"both":[151],"trustor\u2019s":[153],"trustee\u2019s":[155],"perspective,":[156],"relevant":[160],"objects":[161],"dependence":[163],"that":[164],"form":[165],"focus":[167],"relationship":[171],"FinTech?":[176,214],"(c)":[177],"views":[179],"consistent":[185],"across":[186],"elements":[187],"including":[192],"AI":[196],"open,":[198],"decentralised,":[199],"finance?":[202],"(d)":[203],"how":[204],"best":[205],"measure":[207],"evaluate":[209],"levels":[210],"(e)":[215],"antecedents":[219],"consequences":[221],"other":[227],"questions?":[229],"Thus,":[230],"comprehensive":[232],"nuanced":[234],"exposition":[235],"its":[239],"impact":[240],"relation":[242],"gamut":[245],"activities":[247],"encompassed":[248],"under":[249],"moniker":[252],"would":[253],"add":[254],"significantly":[255],"collective":[257],"understanding.":[258]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":1}],"updated_date":"2026-01-08T20:05:33.558190","created_date":"2025-10-10T00:00:00"}