{"id":"https://openalex.org/W2163259497","doi":"https://doi.org/10.1007/s12525-009-0021-3","title":"Financial risk and its impact on new purchasing behavior in the online retail setting","display_name":"Financial risk and its impact on new purchasing behavior in the online retail setting","publication_year":2009,"publication_date":"2009-10-13","ids":{"openalex":"https://openalex.org/W2163259497","doi":"https://doi.org/10.1007/s12525-009-0021-3","mag":"2163259497"},"language":"en","primary_location":{"id":"doi:10.1007/s12525-009-0021-3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12525-009-0021-3","pdf_url":null,"source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5039004505","display_name":"Byron Keating","orcid":"https://orcid.org/0000-0003-4864-7789"},"institutions":[{"id":"https://openalex.org/I204824540","display_name":"University of Wollongong","ror":"https://ror.org/00jtmb277","country_code":"AU","type":"education","lineage":["https://openalex.org/I204824540"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Byron W. Keating","raw_affiliation_strings":["School of Information Systems and Technology, University of Wollongong, Northfields Avenue, Wollongong, 2522, New South Wales, Australia"],"affiliations":[{"raw_affiliation_string":"School of Information Systems and Technology, University of Wollongong, Northfields Avenue, Wollongong, 2522, New South Wales, Australia","institution_ids":["https://openalex.org/I204824540"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048128910","display_name":"Ali Quazi","orcid":"https://orcid.org/0000-0003-2613-9951"},"institutions":[{"id":"https://openalex.org/I188329596","display_name":"University of Canberra","ror":"https://ror.org/04s1nv328","country_code":"AU","type":"education","lineage":["https://openalex.org/I188329596"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ali M. Quazi","raw_affiliation_strings":["Faculty of Business & Government, University of Canberra, University Drive, Bruce, ACT, 2617, Australia"],"affiliations":[{"raw_affiliation_string":"Faculty of Business & Government, University of Canberra, University Drive, Bruce, ACT, 2617, Australia","institution_ids":["https://openalex.org/I188329596"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036095627","display_name":"Anton Kriz","orcid":"https://orcid.org/0000-0002-2667-456X"},"institutions":[{"id":"https://openalex.org/I2801185773","display_name":"Hunter Water","ror":"https://ror.org/02n5xmn14","country_code":"AU","type":"other","lineage":["https://openalex.org/I2801185773"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Anton Kriz","raw_affiliation_strings":["Newcastle Business School, University of Newcastle, Chittaway Road, Ourimbah, NSW, 2258, Australia"],"affiliations":[{"raw_affiliation_string":"Newcastle Business School, University of Newcastle, Chittaway Road, Ourimbah, NSW, 2258, Australia","institution_ids":["https://openalex.org/I2801185773"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5039004505"],"corresponding_institution_ids":["https://openalex.org/I204824540"],"apc_list":{"value":2590,"currency":"EUR","value_usd":3190},"apc_paid":null,"fwci":4.287,"has_fulltext":false,"cited_by_count":35,"citation_normalized_percentile":{"value":0.93992284,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"19","issue":"4","first_page":"237","last_page":"250"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.7174704670906067},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.7028195858001709},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6782339215278625},{"id":"https://openalex.org/keywords/risk-perception","display_name":"Risk perception","score":0.6449934244155884},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6205706596374512},{"id":"https://openalex.org/keywords/financial-risk","display_name":"Financial risk","score":0.5340230464935303},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.47234952449798584},{"id":"https://openalex.org/keywords/financial-services","display_name":"Financial services","score":0.45429956912994385},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.45291802287101746},{"id":"https://openalex.org/keywords/interdependence","display_name":"Interdependence","score":0.4395506978034973},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4220121204853058},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.270779550075531},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.10664629936218262}],"concepts":[{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.7174704670906067},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.7028195858001709},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6782339215278625},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.6449934244155884},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6205706596374512},{"id":"https://openalex.org/C76073288","wikidata":"https://www.wikidata.org/wiki/Q1337875","display_name":"Financial risk","level":2,"score":0.5340230464935303},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.47234952449798584},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.45429956912994385},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.45291802287101746},{"id":"https://openalex.org/C185874996","wikidata":"https://www.wikidata.org/wiki/Q269699","display_name":"Interdependence","level":2,"score":0.4395506978034973},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4220121204853058},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.270779550075531},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.10664629936218262},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s12525-009-0021-3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12525-009-0021-3","pdf_url":null,"source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":93,"referenced_works":["https://openalex.org/W195237934","https://openalex.org/W1484815183","https://openalex.org/W1484864026","https://openalex.org/W1492586516","https://openalex.org/W1543209321","https://openalex.org/W1603504818","https://openalex.org/W1689771227","https://openalex.org/W1965580046","https://openalex.org/W1965626835","https://openalex.org/W1969876440","https://openalex.org/W1978960520","https://openalex.org/W1991623719","https://openalex.org/W1992311014","https://openalex.org/W1993509378","https://openalex.org/W1997858739","https://openalex.org/W2002396731","https://openalex.org/W2006131016","https://openalex.org/W2008565199","https://openalex.org/W2009861785","https://openalex.org/W2010453024","https://openalex.org/W2016603457","https://openalex.org/W2023977558","https://openalex.org/W2025338416","https://openalex.org/W2026368098","https://openalex.org/W2029299621","https://openalex.org/W2029348773","https://openalex.org/W2032343783","https://openalex.org/W2034180716","https://openalex.org/W2035026282","https://openalex.org/W2037326931","https://openalex.org/W2040560015","https://openalex.org/W2041550373","https://openalex.org/W2044295972","https://openalex.org/W2044728621","https://openalex.org/W2047694710","https://openalex.org/W2049406785","https://openalex.org/W2056298598","https://openalex.org/W2057516773","https://openalex.org/W2058599614","https://openalex.org/W2059179344","https://openalex.org/W2059916607","https://openalex.org/W2060412044","https://openalex.org/W2060620208","https://openalex.org/W2061337042","https://openalex.org/W2062541363","https://openalex.org/W2065189722","https://openalex.org/W2070259589","https://openalex.org/W2073462901","https://openalex.org/W2073473216","https://openalex.org/W2075706106","https://openalex.org/W2077213670","https://openalex.org/W2080304133","https://openalex.org/W2086854159","https://openalex.org/W2087488801","https://openalex.org/W2087750581","https://openalex.org/W2090266480","https://openalex.org/W2094013842","https://openalex.org/W2094735604","https://openalex.org/W2118252746","https://openalex.org/W2118549410","https://openalex.org/W2120789618","https://openalex.org/W2137247419","https://openalex.org/W2137296414","https://openalex.org/W2140992710","https://openalex.org/W2154023058","https://openalex.org/W2168578824","https://openalex.org/W2172898789","https://openalex.org/W2175659859","https://openalex.org/W2321152901","https://openalex.org/W2408198878","https://openalex.org/W2595519040","https://openalex.org/W2800868943","https://openalex.org/W2895084344","https://openalex.org/W3015634246","https://openalex.org/W3041754228","https://openalex.org/W3093398451","https://openalex.org/W3121726859","https://openalex.org/W3122287309","https://openalex.org/W3125353710","https://openalex.org/W3157407122","https://openalex.org/W3193532866","https://openalex.org/W4229602879","https://openalex.org/W4231757965","https://openalex.org/W4249221668","https://openalex.org/W4256424394","https://openalex.org/W4297081765","https://openalex.org/W6607949125","https://openalex.org/W6632540144","https://openalex.org/W6636315033","https://openalex.org/W6713879976","https://openalex.org/W6743681256","https://openalex.org/W6780706028","https://openalex.org/W7024918292"],"related_works":["https://openalex.org/W2749324135","https://openalex.org/W1966648974","https://openalex.org/W2897081799","https://openalex.org/W2359090414","https://openalex.org/W1485560217","https://openalex.org/W4387406201","https://openalex.org/W2265479214","https://openalex.org/W3121813806","https://openalex.org/W4235306763","https://openalex.org/W2802743687"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
