{"id":"https://openalex.org/W3033293603","doi":"https://doi.org/10.1007/s12369-020-00659-4","title":"A Systematic Review of Attitudes, Anxiety, Acceptance, and Trust Towards Social Robots","display_name":"A Systematic Review of Attitudes, Anxiety, Acceptance, and Trust Towards Social Robots","publication_year":2020,"publication_date":"2020-06-03","ids":{"openalex":"https://openalex.org/W3033293603","doi":"https://doi.org/10.1007/s12369-020-00659-4","mag":"3033293603"},"language":"en","primary_location":{"id":"doi:10.1007/s12369-020-00659-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12369-020-00659-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12369-020-00659-4.pdf","source":{"id":"https://openalex.org/S168738021","display_name":"International Journal of Social Robotics","issn_l":"1875-4791","issn":["1875-4791","1875-4805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Social Robotics","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s12369-020-00659-4.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022050364","display_name":"Stanislava Naneva","orcid":"https://orcid.org/0000-0003-3408-7856"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stanislava Naneva","raw_affiliation_strings":["Department of Psychology, The University of Sheffield, Sheffield, UK"],"raw_orcid":"https://orcid.org/0000-0003-3408-7856","affiliations":[{"raw_affiliation_string":"Department of Psychology, The University of Sheffield, Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030609367","display_name":"Marina Sard\u00e0 Gou","orcid":"https://orcid.org/0000-0002-1538-3345"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marina Sarda Gou","raw_affiliation_strings":["Department of Psychology, The University of Sheffield, Sheffield, UK"],"raw_orcid":"https://orcid.org/0000-0002-1538-3345","affiliations":[{"raw_affiliation_string":"Department of Psychology, The University of Sheffield, Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057625730","display_name":"Thomas L. Webb","orcid":"https://orcid.org/0000-0001-9320-0068"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Thomas L. Webb","raw_affiliation_strings":["Department of Psychology, The University of Sheffield, Sheffield, UK"],"raw_orcid":"https://orcid.org/0000-0001-9320-0068","affiliations":[{"raw_affiliation_string":"Department of Psychology, The University of Sheffield, Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013009407","display_name":"Tony J. Prescott","orcid":"https://orcid.org/0000-0003-4927-5390"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Tony J. Prescott","raw_affiliation_strings":["Department of Computer Science, The University of Sheffield, Sheffield, UK"],"raw_orcid":"https://orcid.org/0000-0003-4927-5390","affiliations":[{"raw_affiliation_string":"Department of Computer Science, The University of Sheffield, Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I91136226"],"apc_list":{"value":2890,"currency":"EUR","value_usd":3690},"apc_paid":{"value":2890,"currency":"EUR","value_usd":3690},"fwci":22.3469,"has_fulltext":true,"cited_by_count":380,"citation_normalized_percentile":{"value":0.99588522,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"12","issue":"6","first_page":"1179","last_page":"1201"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12521","display_name":"Death Anxiety and Social Exclusion","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.762216329574585},{"id":"https://openalex.org/keywords/valence","display_name":"Valence (chemistry)","score":0.6816422939300537},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6099768877029419},{"id":"https://openalex.org/keywords/social-robot","display_name":"Social robot","score":0.5967602133750916},{"id":"https://openalex.org/keywords/robotics","display_name":"Robotics","score":0.5763112306594849},{"id":"https://openalex.org/keywords/anxiety","display_name":"Anxiety","score":0.5290763974189758},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.4796496033668518},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.4340529441833496},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3803592622280121},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2908626198768616},{"id":"https://openalex.org/keywords/mobile-robot","display_name":"Mobile robot","score":0.09386634826660156},{"id":"https://openalex.org/keywords/robot-control","display_name":"Robot control","score":0.08376103639602661}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.762216329574585},{"id":"https://openalex.org/C168900304","wikidata":"https://www.wikidata.org/wiki/Q171407","display_name":"Valence (chemistry)","level":2,"score":0.6816422939300537},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6099768877029419},{"id":"https://openalex.org/C162947575","wikidata":"https://www.wikidata.org/wiki/Q2005645","display_name":"Social robot","level":5,"score":0.5967602133750916},{"id":"https://openalex.org/C34413123","wikidata":"https://www.wikidata.org/wiki/Q170978","display_name":"Robotics","level":3,"score":0.5763112306594849},{"id":"https://openalex.org/C558461103","wikidata":"https://www.wikidata.org/wiki/Q154430","display_name":"Anxiety","level":2,"score":0.5290763974189758},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4796496033668518},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4340529441833496},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3803592622280121},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2908626198768616},{"id":"https://openalex.org/C19966478","wikidata":"https://www.wikidata.org/wiki/Q4810574","display_name":"Mobile robot","level":3,"score":0.09386634826660156},{"id":"https://openalex.org/C65401140","wikidata":"https://www.wikidata.org/wiki/Q7353385","display_name":"Robot control","level":4,"score":0.08376103639602661},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s12369-020-00659-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12369-020-00659-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12369-020-00659-4.pdf","source":{"id":"https://openalex.org/S168738021","display_name":"International Journal of Social Robotics","issn_l":"1875-4791","issn":["1875-4791","1875-4805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Social Robotics","raw_type":"journal-article"},{"id":"pmh:oai:eprints.whiterose.ac.uk:162043","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400854","display_name":"White Rose Research Online (University of Leeds, The University of Sheffield, University of York)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I2800616092","host_organization_name":"White Rose University Consortium","host_organization_lineage":["https://openalex.org/I2800616092"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1007/s12369-020-00659-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12369-020-00659-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12369-020-00659-4.pdf","source":{"id":"https://openalex.org/S168738021","display_name":"International Journal of Social Robotics","issn_l":"1875-4791","issn":["1875-4791","1875-4805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Social Robotics","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6700000166893005,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[{"id":"https://openalex.org/G968888629","display_name":null,"funder_award_id":"214963/A/18/Z","funder_id":"https://openalex.org/F4320311904","funder_display_name":"Wellcome Trust"}],"funders":[{"id":"https://openalex.org/F4320311904","display_name":"Wellcome Trust","ror":"https://ror.org/029chgv08"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3033293603.pdf","grobid_xml":"https://content.openalex.org/works/W3033293603.grobid-xml"},"referenced_works_count":133,"referenced_works":["https://openalex.org/W27037964","https://openalex.org/W46530081","https://openalex.org/W327667424","https://openalex.org/W635761433","https://openalex.org/W1009004717","https://openalex.org/W1550493172","https://openalex.org/W1575107006","https://openalex.org/W1575418780","https://openalex.org/W1698088155","https://openalex.org/W1791587663","https://openalex.org/W1945345301","https://openalex.org/W1948807083","https://openalex.org/W1963715460","https://openalex.org/W1971557336","https://openalex.org/W1976869056","https://openalex.org/W1976900614","https://openalex.org/W1978732953","https://openalex.org/W1981966235","https://openalex.org/W1983158630","https://openalex.org/W1983733512","https://openalex.org/W1985122021","https://openalex.org/W1986232456","https://openalex.org/W1986558703","https://openalex.org/W1986617655","https://openalex.org/W1988533767","https://openalex.org/W1991898279","https://openalex.org/W1995408540","https://openalex.org/W1996947053","https://openalex.org/W2000476293","https://openalex.org/W2010060754","https://openalex.org/W2010658386","https://openalex.org/W2016310739","https://openalex.org/W2032545722","https://openalex.org/W2034762802","https://openalex.org/W2034842490","https://openalex.org/W2035833057","https://openalex.org/W2039376592","https://openalex.org/W2039426506","https://openalex.org/W2039857436","https://openalex.org/W2040852286","https://openalex.org/W2046365492","https://openalex.org/W2050790055","https://openalex.org/W2053037644","https://openalex.org/W2055813097","https://openalex.org/W2060200729","https://openalex.org/W2064304167","https://openalex.org/W2066097269","https://openalex.org/W2070269012","https://openalex.org/W2075132641","https://openalex.org/W2083579134","https://openalex.org/W2087865419","https://openalex.org/W2088789156","https://openalex.org/W2092989174","https://openalex.org/W2096454110","https://openalex.org/W2098308381","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2101247524","https://openalex.org/W2103093506","https://openalex.org/W2104999980","https://openalex.org/W2109822642","https://openalex.org/W2111040806","https://openalex.org/W2111673230","https://openalex.org/W2112065758","https://openalex.org/W2112173280","https://openalex.org/W2115179573","https://openalex.org/W2116591386","https://openalex.org/W2121533105","https://openalex.org/W2126394825","https://openalex.org/W2130301822","https://openalex.org/W2134418439","https://openalex.org/W2135907989","https://openalex.org/W2137577228","https://openalex.org/W2139410216","https://openalex.org/W2139912445","https://openalex.org/W2142684124","https://openalex.org/W2144354189","https://openalex.org/W2144564333","https://openalex.org/W2145937362","https://openalex.org/W2154543439","https://openalex.org/W2191788836","https://openalex.org/W2198627146","https://openalex.org/W2250094803","https://openalex.org/W2303333900","https://openalex.org/W2316134298","https://openalex.org/W2326049424","https://openalex.org/W2417897973","https://openalex.org/W2483285269","https://openalex.org/W2512059019","https://openalex.org/W2549757537","https://openalex.org/W2556101958","https://openalex.org/W2556471686","https://openalex.org/W2565399342","https://openalex.org/W2573394647","https://openalex.org/W2574878077","https://openalex.org/W2606356234","https://openalex.org/W2745647790","https://openalex.org/W2749813134","https://openalex.org/W2766038777","https://openalex.org/W2771070918","https://openalex.org/W2771151535","https://openalex.org/W2774715462","https://openalex.org/W2781143836","https://openalex.org/W2792355186","https://openalex.org/W2793717674","https://openalex.org/W2794445509","https://openalex.org/W2801681972","https://openalex.org/W2805394654","https://openalex.org/W2808157243","https://openalex.org/W2809814728","https://openalex.org/W2811507747","https://openalex.org/W2884164084","https://openalex.org/W2892014647","https://openalex.org/W2895151373","https://openalex.org/W2896313169","https://openalex.org/W2898124206","https://openalex.org/W2898585691","https://openalex.org/W2900016812","https://openalex.org/W2900077895","https://openalex.org/W2900195554","https://openalex.org/W2900271874","https://openalex.org/W2901943385","https://openalex.org/W2903503469","https://openalex.org/W2904259778","https://openalex.org/W2908677743","https://openalex.org/W2909944971","https://openalex.org/W2913953952","https://openalex.org/W3196583785","https://openalex.org/W4238931540","https://openalex.org/W4285719527","https://openalex.org/W4295838611","https://openalex.org/W4299961274","https://openalex.org/W4361794142"],"related_works":["https://openalex.org/W2036556776","https://openalex.org/W2133150803","https://openalex.org/W3134988587","https://openalex.org/W2082173922","https://openalex.org/W2933829981","https://openalex.org/W2742736081","https://openalex.org/W2063471269","https://openalex.org/W2913184176","https://openalex.org/W2085401368","https://openalex.org/W2154123859"],"abstract_inverted_index":{"Abstract":[0],"As":[1],"social":[2,38,133,157],"robots":[3,134],"become":[4],"more":[5,162],"common,":[6],"there":[7],"is":[8,164],"a":[9,55,63,83],"need":[10],"to":[11,25,72,87,111,138,166],"understand":[12,168],"how":[13],"people":[14,127],"perceive":[15],"and":[16,35,62,80,105,114,135],"interact":[17,139],"with":[18,47,54,140],"such":[19,98],"technology.":[20],"This":[21,142],"systematic":[22],"review":[23],"seeks":[24],"estimate":[26],"people\u2019s":[27,91],"attitudes":[28,131],"toward,":[29],"trust":[30],"in,":[31],"anxiety":[32],"associated":[33,46],"with,":[34],"acceptance":[36],"of":[37,58,90,103,109,117,147,154,159],"robots;":[39],"as":[40,42,99],"well":[41],"factors":[43,97,170],"that":[44,126,171],"are":[45,136],"these":[48],"beliefs.":[49],"Ninety-seven":[50],"studies":[51],"were":[52,120],"identified":[53],"combined":[56],"sample":[57],"over":[59],"13,000":[60],"participants":[61],"standardized":[64],"score":[65],"was":[66],"computed":[67],"for":[68],"each":[69],"in":[70,156],"order":[71],"represent":[73],"the":[74,100,107,112,115,148,152,169],"valence":[75],"(positive,":[76],"negative,":[77],"or":[78],"neutral)":[79],"magnitude":[81],"(on":[82],"scale":[84],"from":[85],"1":[86],"\u2212":[88],"1)":[89],"beliefs":[92],"about":[93],"robots.":[94],"Potential":[95],"moderating":[96],"robots\u2019":[101],"domain":[102],"application":[104,160],"design,":[106],"type":[108],"exposure":[110],"robot,":[113],"characteristics":[116],"potential":[118],"users":[119],"also":[121],"investigated.":[122],"The":[123],"findings":[124],"suggest":[125],"generally":[128],"have":[129],"positive":[130],"towards":[132],"willing":[137],"them.":[141],"finding":[143],"may":[144],"challenge":[145],"some":[146],"existing":[149],"doubt":[150],"surrounding":[151],"adoption":[153],"robotics":[155],"domains":[158],"but":[161],"research":[163],"needed":[165],"fully":[167],"influence":[172],"attitudes.":[173]},"counts_by_year":[{"year":2026,"cited_by_count":43},{"year":2025,"cited_by_count":90},{"year":2024,"cited_by_count":82},{"year":2023,"cited_by_count":67},{"year":2022,"cited_by_count":74},{"year":2021,"cited_by_count":21},{"year":2020,"cited_by_count":3}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}
