{"id":"https://openalex.org/W4281728681","doi":"https://doi.org/10.1007/s11227-022-04600-6","title":"A proposed cloud-based platform of information technology services delivery management","display_name":"A proposed cloud-based platform of information technology services delivery management","publication_year":2022,"publication_date":"2022-06-04","ids":{"openalex":"https://openalex.org/W4281728681","doi":"https://doi.org/10.1007/s11227-022-04600-6"},"language":"en","primary_location":{"id":"doi:10.1007/s11227-022-04600-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11227-022-04600-6","pdf_url":null,"source":{"id":"https://openalex.org/S32326811","display_name":"The Journal of Supercomputing","issn_l":"0920-8542","issn":["0920-8542","1573-0484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Supercomputing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054963922","display_name":"Moh\u2019d A. Radaideh","orcid":"https://orcid.org/0000-0002-3900-9710"},"institutions":[{"id":"https://openalex.org/I156983542","display_name":"Jordan University of Science and Technology","ror":"https://ror.org/03y8mtb59","country_code":"JO","type":"education","lineage":["https://openalex.org/I156983542"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Moh\u2019d A. Radaideh","raw_affiliation_strings":["Department of Software Engineering, Faculty of Computer and Information Technology, Jordan University of Science and Technology, Irbid, Jordan"],"raw_orcid":"https://orcid.org/0000-0002-3900-9710","affiliations":[{"raw_affiliation_string":"Department of Software Engineering, Faculty of Computer and Information Technology, Jordan University of Science and Technology, Irbid, Jordan","institution_ids":["https://openalex.org/I156983542"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061457689","display_name":"Rakan Abdelqader","orcid":null},"institutions":[{"id":"https://openalex.org/I156983542","display_name":"Jordan University of Science and Technology","ror":"https://ror.org/03y8mtb59","country_code":"JO","type":"education","lineage":["https://openalex.org/I156983542"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Rakan Abdelqader","raw_affiliation_strings":["Department of Software Engineering, Faculty of Computer and Information Technology, Jordan University of Science and Technology, Irbid, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Software Engineering, Faculty of Computer and Information Technology, Jordan University of Science and Technology, Irbid, Jordan","institution_ids":["https://openalex.org/I156983542"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5054963922"],"corresponding_institution_ids":["https://openalex.org/I156983542"],"apc_list":{"value":2390,"currency":"EUR","value_usd":2990},"apc_paid":null,"fwci":1.0307,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.79906095,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":"78","issue":"16","first_page":"18258","last_page":"18287"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8406288623809814},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7869387865066528},{"id":"https://openalex.org/keywords/dashboard","display_name":"Dashboard","score":0.5483978986740112},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.5071859359741211},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4725998044013977},{"id":"https://openalex.org/keywords/ticket","display_name":"Ticket","score":0.434330552816391},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4325895309448242},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.22399911284446716},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.21727800369262695},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1037348210811615}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8406288623809814},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7869387865066528},{"id":"https://openalex.org/C33499554","wikidata":"https://www.wikidata.org/wiki/Q1417134","display_name":"Dashboard","level":2,"score":0.5483978986740112},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.5071859359741211},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4725998044013977},{"id":"https://openalex.org/C2776540713","wikidata":"https://www.wikidata.org/wiki/Q7800647","display_name":"Ticket","level":2,"score":0.434330552816391},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4325895309448242},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.22399911284446716},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.21727800369262695},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1037348210811615},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C27206212","wikidata":"https://www.wikidata.org/wiki/Q34178","display_name":"Theology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s11227-022-04600-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11227-022-04600-6","pdf_url":null,"source":{"id":"https://openalex.org/S32326811","display_name":"The Journal of Supercomputing","issn_l":"0920-8542","issn":["0920-8542","1573-0484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Supercomputing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1981370113","https://openalex.org/W2005775395","https://openalex.org/W2762151341","https://openalex.org/W2765320984","https://openalex.org/W2810836494","https://openalex.org/W2933299603","https://openalex.org/W2942198166","https://openalex.org/W2964517271","https://openalex.org/W2978911040","https://openalex.org/W3144195079","https://openalex.org/W3164242872","https://openalex.org/W4206842304"],"related_works":["https://openalex.org/W2381242807","https://openalex.org/W2751208925","https://openalex.org/W132856376","https://openalex.org/W2347541121","https://openalex.org/W4288804799","https://openalex.org/W4288388931","https://openalex.org/W3032237421","https://openalex.org/W2080951048","https://openalex.org/W2390346111","https://openalex.org/W4372347275"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}