{"id":"https://openalex.org/W2085105641","doi":"https://doi.org/10.1007/s11219-010-9105-8","title":"Toward objective software process information: experiences from a case study","display_name":"Toward objective software process information: experiences from a case study","publication_year":2010,"publication_date":"2010-08-23","ids":{"openalex":"https://openalex.org/W2085105641","doi":"https://doi.org/10.1007/s11219-010-9105-8","mag":"2085105641"},"language":"en","primary_location":{"id":"doi:10.1007/s11219-010-9105-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11219-010-9105-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11219-010-9105-8.pdf","source":{"id":"https://openalex.org/S7504070","display_name":"Software Quality Journal","issn_l":"0963-9314","issn":["0963-9314","1573-1367"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Software Quality Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s11219-010-9105-8.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068199650","display_name":"Jana \u0160amal\u00edkov\u00e1","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Jana Samalikova","raw_affiliation_strings":["University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050156104","display_name":"RJ Rob Kusters","orcid":"https://orcid.org/0000-0003-4069-5655"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Rob Kusters","raw_affiliation_strings":["University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108733759","display_name":"J.J.M. Trienekens","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Jos Trienekens","raw_affiliation_strings":["University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011157930","display_name":"Ton Weijters","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ton Weijters","raw_affiliation_strings":["University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Technology Eindhoven, Den Dolech 2, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"University of Technology Eindhoven, Eindhoven, The Netherlands 5600 MB#TAB#","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081033408","display_name":"Paul Siemons","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Paul Siemons","raw_affiliation_strings":["Draugronth, Dwarsweg 3C13, 3959 AC, Overberg, The Netherlands","Draugronth, Overberg, The Netherlands 3959 AC#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Draugronth, Dwarsweg 3C13, 3959 AC, Overberg, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"Draugronth, Overberg, The Netherlands 3959 AC#TAB#","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5108733759"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":{"value":2990,"currency":"USD","value_usd":2990},"apc_paid":{"value":2990,"currency":"USD","value_usd":2990},"fwci":2.2645,"has_fulltext":true,"cited_by_count":22,"citation_normalized_percentile":{"value":0.8864202,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"19","issue":"1","first_page":"101","last_page":"120"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.992900013923645,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/goal-driven-software-development-process","display_name":"Goal-Driven Software Development Process","score":0.7250373959541321},{"id":"https://openalex.org/keywords/team-software-process","display_name":"Team software process","score":0.6696385145187378},{"id":"https://openalex.org/keywords/personal-software-process","display_name":"Personal software process","score":0.6678391695022583},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.6408129930496216},{"id":"https://openalex.org/keywords/software-development-process","display_name":"Software development process","score":0.6281795501708984},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5788364410400391},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5719517469406128},{"id":"https://openalex.org/keywords/software-engineering-process-group","display_name":"Software Engineering Process Group","score":0.5460931062698364},{"id":"https://openalex.org/keywords/package-development-process","display_name":"Package development process","score":0.49321407079696655},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4823395907878876},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.45001569390296936},{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.4283917248249054},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3364754021167755},{"id":"https://openalex.org/keywords/software-construction","display_name":"Software construction","score":0.3019012212753296},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.269951194524765}],"concepts":[{"id":"https://openalex.org/C42669973","wikidata":"https://www.wikidata.org/wiki/Q5575145","display_name":"Goal-Driven Software Development Process","level":5,"score":0.7250373959541321},{"id":"https://openalex.org/C51845450","wikidata":"https://www.wikidata.org/wiki/Q1421651","display_name":"Team software process","level":5,"score":0.6696385145187378},{"id":"https://openalex.org/C39890963","wikidata":"https://www.wikidata.org/wiki/Q1702721","display_name":"Personal software process","level":5,"score":0.6678391695022583},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.6408129930496216},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.6281795501708984},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5788364410400391},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5719517469406128},{"id":"https://openalex.org/C44416564","wikidata":"https://www.wikidata.org/wiki/Q7554199","display_name":"Software Engineering Process Group","level":5,"score":0.5460931062698364},{"id":"https://openalex.org/C123551368","wikidata":"https://www.wikidata.org/wiki/Q7122888","display_name":"Package development process","level":5,"score":0.49321407079696655},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4823395907878876},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.45001569390296936},{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.4283917248249054},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3364754021167755},{"id":"https://openalex.org/C186846655","wikidata":"https://www.wikidata.org/wiki/Q3398377","display_name":"Software construction","level":4,"score":0.3019012212753296},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.269951194524765},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s11219-010-9105-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11219-010-9105-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11219-010-9105-8.pdf","source":{"id":"https://openalex.org/S7504070","display_name":"Software Quality Journal","issn_l":"0963-9314","issn":["0963-9314","1573-1367"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Software Quality Journal","raw_type":"journal-article"},{"id":"pmh:oai:pure.tue.nl:publications/4e9dd43c-2a60-4094-b120-8be42cde98aa","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/4e9dd43c-2a60-4094-b120-8be42cde98aa","pdf_url":"https://research.tue.nl/files/2973647/Metis247252.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Samalikova, J, Kusters, R J, Trienekens, J J M, Weijters, A J M M & Siemons, P 2011, 'Toward objective software process information : experiences from a case study', Software Quality Journal, vol. 19, no. 1, pp. 101-120. https://doi.org/10.1007/s11219-010-9105-8","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:tue:oai:pure.tue.nl:publications/4e9dd43c-2a60-4094-b120-8be42cde98aa","is_oa":true,"landing_page_url":"https://research.tue.nl/nl/publications/4e9dd43c-2a60-4094-b120-8be42cde98aa","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Software Quality Journal, 19(1), 101 - 120. Springer","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1007/s11219-010-9105-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11219-010-9105-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11219-010-9105-8.pdf","source":{"id":"https://openalex.org/S7504070","display_name":"Software Quality Journal","issn_l":"0963-9314","issn":["0963-9314","1573-1367"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Software Quality Journal","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.550000011920929,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2085105641.pdf","grobid_xml":"https://content.openalex.org/works/W2085105641.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W205108592","https://openalex.org/W1522500515","https://openalex.org/W1570448133","https://openalex.org/W1985183322","https://openalex.org/W2004865374","https://openalex.org/W2087103691","https://openalex.org/W2096998948","https://openalex.org/W2121470450","https://openalex.org/W2134937538","https://openalex.org/W2140560937","https://openalex.org/W2340709770","https://openalex.org/W2915095518","https://openalex.org/W2966207845","https://openalex.org/W3022651430","https://openalex.org/W3134910092","https://openalex.org/W3149363979","https://openalex.org/W4210735789","https://openalex.org/W6629677911","https://openalex.org/W6631329241","https://openalex.org/W6681195364","https://openalex.org/W7024074794"],"related_works":["https://openalex.org/W2134109003","https://openalex.org/W2086482306","https://openalex.org/W2370810008","https://openalex.org/W2194846822","https://openalex.org/W2966991261","https://openalex.org/W2997106507","https://openalex.org/W2902611400","https://openalex.org/W1766474729","https://openalex.org/W2151432239","https://openalex.org/W1013435982"],"abstract_inverted_index":{"A":[0,80],"critical":[1],"problem":[2],"in":[3,12,79,170,210,227,232,261],"software":[4,16,83,140,145,164,175],"development":[5,30,141,146,197,217],"is":[6,50,64,162,192,241],"the":[7,13,29,66,114,143,196,205,238,245,266],"monitoring,":[8],"control":[9,247],"and":[10,25,35,44,59,97,151,180,208],"improvement":[11,120],"processes":[14,19,147],"of":[15,113,126,189,237,253],"developers.":[17,128],"Software":[18,90,177],"are":[20,39,74,105,256],"often":[21,106],"not":[22,107],"explicitly":[23],"modeled,":[24],"manuals":[26,212],"to":[27,76,94,193,199,215,259,263],"support":[28,93],"work":[31],"contain":[32],"abstract":[33],"guidelines":[34,207],"procedures.":[36],"Consequently,":[37,102],"there":[38],"huge":[40],"differences":[41],"between":[42],"\u2018actual\u2019":[43,115],"\u2018official\u2019":[45,206],"processes:":[46],"\u201cthe":[47],"actual":[48],"process":[49,63,103,156,165,178,190,202,223,239,254],"what":[51,65],"you":[52,73],"do,":[53],"with":[54,204],"all":[55],"its":[56],"omissions,":[57],"mistakes,":[58],"oversights.":[60],"The":[61,187,233,235,251],"official":[62],"book,":[67],"i.e.,":[68],"a":[69,228,242],"quality":[70,211],"manual,":[71],"says":[72],"supposed":[75],"do\u201d":[77],"(Humphrey":[78],"discipline":[81],"for":[82,174],"engineering.":[84],"Addison-Wesley,":[85],"New":[86],"York,":[87],"1995":[88],").":[89,186],"developers":[91],"lack":[92],"identify,":[95],"analyze":[96],"better":[98,194],"understand":[99,195],"their":[100],"processes.":[101,176,218],"improvements":[104],"based":[108,135],"on":[109,118,136,222],"an":[110],"in-depth":[111],"understanding":[112],"processes,":[116,198],"but":[117],"organization-wide":[119],"programs":[121],"or":[122],"ad":[123],"hoc":[124],"initiatives":[125],"individual":[127],"In":[129],"this":[130],"paper,":[131],"we":[132],"show":[133],"that,":[134],"particular":[137,243],"data":[138],"from":[139],"projects,":[142],"underlying":[144],"can":[148,158],"be":[149,159],"extracted":[150],"that":[152],"automatically":[153],"more":[154],"realistic":[155],"models":[157,203],"constructed.":[160],"This":[161,219],"called":[163],"mining":[166,172,191,224,240,255],"(Rubin":[167],"et":[168],"al.":[169],"Process":[171],"framework":[173],"dynamics":[179],"agility.":[181],"Springer":[182],"Berlin,":[183],"Heidelberg,":[184],"2007":[185],"goal":[188],"compare":[200],"constructed":[201],"procedures":[209],"and,":[213],"subsequently,":[214],"improve":[216,265],"paper":[220],"reports":[221],"case":[225],"studies":[226],"large":[229],"industrial":[230],"company":[231],"Netherlands.":[234],"subject":[236],"process:":[244],"change":[246],"board":[248],"(CCB)":[249],"process.":[250,268],"results":[252],"fed":[257],"back":[258],"practice":[260],"order":[262],"subsequently":[264],"CCB":[267]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-08-05T07:39:15.569665","created_date":"2025-10-10T00:00:00"}
