{"id":"https://openalex.org/W4223630750","doi":"https://doi.org/10.1007/s11134-022-09782-7","title":"Appointment-driven service systems with many servers","display_name":"Appointment-driven service systems with many servers","publication_year":2022,"publication_date":"2022-04-01","ids":{"openalex":"https://openalex.org/W4223630750","doi":"https://doi.org/10.1007/s11134-022-09782-7"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-022-09782-7","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-022-09782-7","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057827679","display_name":"Junfei Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I177725633","display_name":"Chinese University of Hong Kong","ror":"https://ror.org/00t33hh48","country_code":"CN","type":"education","lineage":["https://openalex.org/I177725633"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Junfei Huang","raw_affiliation_strings":["Department of Decision Sciences and Managerial Economics, CUHK Business School, The Chinese University of Hong Kong, Shatin, Hong Kong"],"affiliations":[{"raw_affiliation_string":"Department of Decision Sciences and Managerial Economics, CUHK Business School, The Chinese University of Hong Kong, Shatin, Hong Kong","institution_ids":["https://openalex.org/I177725633"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064921321","display_name":"Avishai Mandelbaum","orcid":"https://orcid.org/0000-0001-6547-802X"},"institutions":[{"id":"https://openalex.org/I174306211","display_name":"Technion \u2013 Israel Institute of Technology","ror":"https://ror.org/03qryx823","country_code":"IL","type":"education","lineage":["https://openalex.org/I174306211"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Avishai Mandelbaum","raw_affiliation_strings":["Faculty of Industrial Engineering and Management, Technion \u2013 Israel Institute of Technology, Haifa, Israel"],"affiliations":[{"raw_affiliation_string":"Faculty of Industrial Engineering and Management, Technion \u2013 Israel Institute of Technology, Haifa, Israel","institution_ids":["https://openalex.org/I174306211"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069398969","display_name":"Petar Mom\u010dilovi\u0107","orcid":"https://orcid.org/0000-0003-2147-3985"},"institutions":[{"id":"https://openalex.org/I91045830","display_name":"Texas A&M University","ror":"https://ror.org/01f5ytq51","country_code":"US","type":"education","lineage":["https://openalex.org/I91045830"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Petar Mom\u010dilovi\u0107","raw_affiliation_strings":["Department of Industrial and Systems Engineering, Texas A&M University, College Station, TX, USA"],"affiliations":[{"raw_affiliation_string":"Department of Industrial and Systems Engineering, Texas A&M University, College Station, TX, USA","institution_ids":["https://openalex.org/I91045830"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5057827679"],"corresponding_institution_ids":["https://openalex.org/I177725633"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":0.4052,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.63788197,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":"100","issue":"3-4","first_page":"529","last_page":"531"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.9430999755859375,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6073716282844543},{"id":"https://openalex.org/keywords/server","display_name":"Server","score":0.5980166792869568},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5177611708641052},{"id":"https://openalex.org/keywords/distributed-computing","display_name":"Distributed computing","score":0.43809956312179565},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.42659056186676025},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.4145740866661072},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.3418923020362854},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3063586354255676},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.0853433609008789}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6073716282844543},{"id":"https://openalex.org/C93996380","wikidata":"https://www.wikidata.org/wiki/Q44127","display_name":"Server","level":2,"score":0.5980166792869568},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5177611708641052},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.43809956312179565},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.42659056186676025},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.4145740866661072},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.3418923020362854},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3063586354255676},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0853433609008789}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11134-022-09782-7","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-022-09782-7","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:queues:v:100:y:2022:i:3:d:10.1007_s11134-022-09782-7","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-022-09782-7","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W2011786610","https://openalex.org/W2786468836","https://openalex.org/W2913097035","https://openalex.org/W2966007356","https://openalex.org/W2966466466","https://openalex.org/W3122167207","https://openalex.org/W6831604550"],"related_works":["https://openalex.org/W2388464034","https://openalex.org/W2533125852","https://openalex.org/W2140460949","https://openalex.org/W2105580438","https://openalex.org/W2983500849","https://openalex.org/W3024999678","https://openalex.org/W2535281349","https://openalex.org/W388184414","https://openalex.org/W2026811664","https://openalex.org/W2477045221"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}