{"id":"https://openalex.org/W2286378582","doi":"https://doi.org/10.1007/s11134-018-9584-z","title":"Robust heavy-traffic approximations for service systems facing overdispersed demand","display_name":"Robust heavy-traffic approximations for service systems facing overdispersed demand","publication_year":2018,"publication_date":"2018-05-11","ids":{"openalex":"https://openalex.org/W2286378582","doi":"https://doi.org/10.1007/s11134-018-9584-z","mag":"2286378582","pmid":"https://pubmed.ncbi.nlm.nih.gov/30956380"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-018-9584-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11134-018-9584-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11134-018-9584-z.pdf","source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s11134-018-9584-z.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053276398","display_name":"Britt W. J. Mathijsen","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Britt W. J. Mathijsen","raw_affiliation_strings":["1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110900927","display_name":"A. J. E. M. Janssen","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"A. J. E. M. Janssen","raw_affiliation_strings":["1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028082783","display_name":"Johan S. H. van Leeuwaarden","orcid":"https://orcid.org/0000-0001-9752-0018"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Johan S. H. van Leeuwaarden","raw_affiliation_strings":["1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017073972","display_name":"Bert Zwart","orcid":null},"institutions":[{"id":"https://openalex.org/I1341640284","display_name":"Centrum Wiskunde & Informatica","ror":"https://ror.org/00x7ekv49","country_code":"NL","type":"facility","lineage":["https://openalex.org/I1341640284","https://openalex.org/I2800991832"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Bert Zwart","raw_affiliation_strings":["1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","2Centrum Wiskunde and Informatica, P.O. Box 94079, 1090 GB Amsterdam, The Netherlands","Centrum Wiskunde and Informatica, P.O. Box 94079, 1090 GB, Amsterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"1Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, 5600 MB Eindhoven, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"2Centrum Wiskunde and Informatica, P.O. Box 94079, 1090 GB Amsterdam, The Netherlands","institution_ids":[]},{"raw_affiliation_string":"Centrum Wiskunde and Informatica, P.O. Box 94079, 1090 GB, Amsterdam, The Netherlands","institution_ids":["https://openalex.org/I1341640284"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5053276398"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":{"value":2290,"currency":"EUR","value_usd":2890},"fwci":2.3217,"has_fulltext":true,"cited_by_count":11,"citation_normalized_percentile":{"value":0.8885146,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"90","issue":"3-4","first_page":"257","last_page":"289"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.972100019454956,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sizing","display_name":"Sizing","score":0.726348876953125},{"id":"https://openalex.org/keywords/overdispersion","display_name":"Overdispersion","score":0.6813724040985107},{"id":"https://openalex.org/keywords/poisson-distribution","display_name":"Poisson distribution","score":0.6601946353912354},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5352066159248352},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.5067811608314514},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.46272745728492737},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.41829705238342285},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.41361454129219055},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.3815746307373047},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.3560851216316223},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.188626229763031},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.17809826135635376},{"id":"https://openalex.org/keywords/count-data","display_name":"Count data","score":0.14862138032913208},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10238054394721985}],"concepts":[{"id":"https://openalex.org/C2777767291","wikidata":"https://www.wikidata.org/wiki/Q1080291","display_name":"Sizing","level":2,"score":0.726348876953125},{"id":"https://openalex.org/C117236510","wikidata":"https://www.wikidata.org/wiki/Q7113620","display_name":"Overdispersion","level":4,"score":0.6813724040985107},{"id":"https://openalex.org/C100906024","wikidata":"https://www.wikidata.org/wiki/Q205692","display_name":"Poisson distribution","level":2,"score":0.6601946353912354},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5352066159248352},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.5067811608314514},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.46272745728492737},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.41829705238342285},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.41361454129219055},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.3815746307373047},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.3560851216316223},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.188626229763031},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17809826135635376},{"id":"https://openalex.org/C33643355","wikidata":"https://www.wikidata.org/wiki/Q5176731","display_name":"Count data","level":3,"score":0.14862138032913208},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10238054394721985},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0}],"mesh":[],"locations_count":8,"locations":[{"id":"doi:10.1007/s11134-018-9584-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11134-018-9584-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11134-018-9584-z.pdf","source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmid:30956380","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/30956380","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing systems","raw_type":null},{"id":"pmh:oai:pure.tue.nl:openaire/c463fac9-9fc2-488a-82f3-9395ab5efc74","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/c463fac9-9fc2-488a-82f3-9395ab5efc74","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mathijsen, B W J, Janssen, A J E M, van Leeuwaarden, J S H & Zwart, B 2018, 'Robust heavy-traffic approximations for service systems facing overdispersed demand', Queueing Systems, vol. 90, no. 3-4, pp. 257-289. https://doi.org/10.1007/s11134-018-9584-z","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:cwi.nl:27714","is_oa":true,"landing_page_url":"https://ir.cwi.nl/pub/27714","pdf_url":"https://ir.cwi.nl/pub/27714/27714.pdf","source":{"id":"https://openalex.org/S7407055335","display_name":"Centrum Wiskunde & Informatica (CWI), the national research institute for mathematics and computer science in the Netherlands","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Queueing Systems vol. 90, pp. 257-289","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:RePEc:spr:queues:v:90:y:2018:i:3:d:10.1007_s11134-018-9584-z","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-018-9584-z","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:europepmc.org:5431507","is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC6413888","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"},{"id":"pmh:oai:pubmedcentral.nih.gov:6413888","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/6413888","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Queueing Syst","raw_type":"Text"},{"id":"pmh:tue:oai:pure.tue.nl:publications/c463fac9-9fc2-488a-82f3-9395ab5efc74","is_oa":true,"landing_page_url":"https://research.tue.nl/nl/publications/c463fac9-9fc2-488a-82f3-9395ab5efc74","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Queueing Systems, 90(3-4), 257 - 289. Springer","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1007/s11134-018-9584-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s11134-018-9584-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s11134-018-9584-z.pdf","source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1399324874","display_name":null,"funder_award_id":"024.002.00","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G1652104107","display_name":null,"funder_award_id":"024.002.003.","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G1748090303","display_name":null,"funder_award_id":"VICI grant no. 639.033.413","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G2513112089","display_name":null,"funder_award_id":"639.033.413","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G4812661393","display_name":null,"funder_award_id":"Free Competition grant no. 613.001.213","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G4998108420","display_name":null,"funder_award_id":". 024.002.003","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G7830895999","display_name":null,"funder_award_id":"024.002.003","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G8574061096","display_name":null,"funder_award_id":"Gravitation Networks grant no. 024.002.003","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"},{"id":"https://openalex.org/G8814559966","display_name":null,"funder_award_id":"613.001.213","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"}],"funders":[{"id":"https://openalex.org/F4320321800","display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek","ror":"https://ror.org/04jsz6e67"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2286378582.pdf","grobid_xml":"https://content.openalex.org/works/W2286378582.grobid-xml"},"referenced_works_count":42,"referenced_works":["https://openalex.org/W134761496","https://openalex.org/W403359422","https://openalex.org/W1518252303","https://openalex.org/W1968661925","https://openalex.org/W1986745336","https://openalex.org/W1999513340","https://openalex.org/W2000051228","https://openalex.org/W2011731675","https://openalex.org/W2014250529","https://openalex.org/W2018040866","https://openalex.org/W2021469018","https://openalex.org/W2039698234","https://openalex.org/W2054587269","https://openalex.org/W2056099894","https://openalex.org/W2062573385","https://openalex.org/W2074178270","https://openalex.org/W2108246181","https://openalex.org/W2109655747","https://openalex.org/W2116936991","https://openalex.org/W2119338125","https://openalex.org/W2119802930","https://openalex.org/W2120167960","https://openalex.org/W2123859517","https://openalex.org/W2128005148","https://openalex.org/W2134588097","https://openalex.org/W2148194442","https://openalex.org/W2150838221","https://openalex.org/W2166170779","https://openalex.org/W2167266655","https://openalex.org/W2170159748","https://openalex.org/W2186720500","https://openalex.org/W2311766507","https://openalex.org/W2516950796","https://openalex.org/W2610166414","https://openalex.org/W2762223216","https://openalex.org/W2786468836","https://openalex.org/W2799087070","https://openalex.org/W2905296953","https://openalex.org/W2962781901","https://openalex.org/W3141533802","https://openalex.org/W4239614637","https://openalex.org/W4302114916"],"related_works":["https://openalex.org/W2076654276","https://openalex.org/W4210946940","https://openalex.org/W3127154874","https://openalex.org/W2091770276","https://openalex.org/W2027874981","https://openalex.org/W2045722221","https://openalex.org/W3208360972","https://openalex.org/W2129537379","https://openalex.org/W3120214361","https://openalex.org/W1978486772"],"abstract_inverted_index":{"Arrival":[0],"processes":[1],"to":[2,22,55,70],"service":[3],"systems":[4,77],"often":[5],"display":[6],"fluctuations":[7],"that":[8,19,42,60,78],"are":[9,43,79],"larger":[10],"than":[11],"anticipated":[12],"under":[13],"the":[14,46,62],"Poisson":[15],"assumption,":[16],"a":[17,30],"phenomenon":[18],"is":[20],"referred":[21],"as":[23],"<i>overdispersion</i>.":[24],"Motivated":[25],"by":[26],"this,":[27],"we":[28,38,50],"analyze":[29],"class":[31],"of":[32,64,76,80],"discrete-time":[33],"stochastic":[34],"models":[35],"for":[36,73],"which":[37],"derive":[39],"heavy-traffic":[40],"approximations":[41,72],"scalable":[44],"in":[45,67,87],"system":[47],"size.":[48],"Subsequently,":[49],"show":[51],"how":[52],"this":[53],"leads":[54,69],"novel":[56],"capacity":[57],"sizing":[58],"rules":[59],"acknowledge":[61],"presence":[63],"overdispersion.":[65],"This,":[66],"turn,":[68],"robust":[71],"performance":[74],"characteristics":[75],"moderate":[81],"size":[82],"and/or":[83],"may":[84],"not":[85],"operate":[86],"heavy":[88],"traffic.":[89]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}