{"id":"https://openalex.org/W2603214346","doi":"https://doi.org/10.1007/s11134-017-9522-5","title":"Strategic customer behavior in a queueing system with delayed observations","display_name":"Strategic customer behavior in a queueing system with delayed observations","publication_year":2017,"publication_date":"2017-03-30","ids":{"openalex":"https://openalex.org/W2603214346","doi":"https://doi.org/10.1007/s11134-017-9522-5","mag":"2603214346"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-017-9522-5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-017-9522-5","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044504936","display_name":"Apostolos Burnetas","orcid":"https://orcid.org/0000-0002-9365-9255"},"institutions":[{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]}],"countries":["GR"],"is_corresponding":true,"raw_author_name":"Apostolos Burnetas","raw_affiliation_strings":["Department of Mathematics, National and Kapodistrian University of Athens, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mathematics, National and Kapodistrian University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I200777214"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034035451","display_name":"Antonis Economou","orcid":"https://orcid.org/0000-0002-7182-968X"},"institutions":[{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Antonis Economou","raw_affiliation_strings":["Department of Mathematics, National and Kapodistrian University of Athens, Athens, Greece"],"raw_orcid":"https://orcid.org/0000-0002-7182-968X","affiliations":[{"raw_affiliation_string":"Department of Mathematics, National and Kapodistrian University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I200777214"]}]},{"author_position":"last","author":{"id":null,"display_name":"George Vasiliadis","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"George Vasiliadis","raw_affiliation_strings":["Department of Informatics Engineering, Technological Education Institute of\u00a0Western\u00a0Macedonia, Kastoria, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics Engineering, Technological Education Institute of\u00a0Western\u00a0Macedonia, Kastoria, Greece","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5044504936"],"corresponding_institution_ids":["https://openalex.org/I200777214"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":3.12,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.91591624,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"86","issue":"3-4","first_page":"389","last_page":"418"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/unobservable","display_name":"Unobservable","score":0.9564969539642334},{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.669926643371582},{"id":"https://openalex.org/keywords/join","display_name":"Join (topology)","score":0.6635554432868958},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5601269602775574},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5367395281791687},{"id":"https://openalex.org/keywords/function","display_name":"Function (biology)","score":0.5282232761383057},{"id":"https://openalex.org/keywords/queueing-system","display_name":"Queueing system","score":0.4941723644733429},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.45403242111206055},{"id":"https://openalex.org/keywords/mathematical-economics","display_name":"Mathematical economics","score":0.41872453689575195},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.40187209844589233},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3906762897968292},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.31731778383255005},{"id":"https://openalex.org/keywords/combinatorics","display_name":"Combinatorics","score":0.18342772126197815},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.16551998257637024},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.16482946276664734},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.11754274368286133},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.09811577200889587}],"concepts":[{"id":"https://openalex.org/C2780695315","wikidata":"https://www.wikidata.org/wiki/Q3799040","display_name":"Unobservable","level":2,"score":0.9564969539642334},{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.669926643371582},{"id":"https://openalex.org/C2776124973","wikidata":"https://www.wikidata.org/wiki/Q3183033","display_name":"Join (topology)","level":2,"score":0.6635554432868958},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5601269602775574},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5367395281791687},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.5282232761383057},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.4941723644733429},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.45403242111206055},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.41872453689575195},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.40187209844589233},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3906762897968292},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.31731778383255005},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.18342772126197815},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.16551998257637024},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.16482946276664734},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.11754274368286133},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09811577200889587},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11134-017-9522-5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-017-9522-5","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:queues:v:86:y:2017:i:3:d:10.1007_s11134-017-9522-5","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-017-9522-5","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"},{"id":"https://openalex.org/F4320338080","display_name":"European Social Fund","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W564945608","https://openalex.org/W1521183774","https://openalex.org/W1964435081","https://openalex.org/W1980030032","https://openalex.org/W1988576875","https://openalex.org/W1994306340","https://openalex.org/W1994957131","https://openalex.org/W2007813884","https://openalex.org/W2038153407","https://openalex.org/W2047264186","https://openalex.org/W2086009015","https://openalex.org/W2093098301","https://openalex.org/W2127427157","https://openalex.org/W2127503699","https://openalex.org/W2128319050","https://openalex.org/W2311503784","https://openalex.org/W2339087418","https://openalex.org/W2342804801","https://openalex.org/W2528689151","https://openalex.org/W2610125346","https://openalex.org/W4233978664","https://openalex.org/W6743268696"],"related_works":["https://openalex.org/W4234042635","https://openalex.org/W2988781979","https://openalex.org/W1922545131","https://openalex.org/W2154452441","https://openalex.org/W2005170195","https://openalex.org/W2580025969","https://openalex.org/W4237714599","https://openalex.org/W1973296313","https://openalex.org/W1487524099","https://openalex.org/W2073158651"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1}],"updated_date":"2026-05-07T13:39:58.223016","created_date":"2025-10-10T00:00:00"}
