{"id":"https://openalex.org/W2322186042","doi":"https://doi.org/10.1007/s11134-016-9480-3","title":"The roles of coupling and the deviation matrix in determining the value of capacity in M/M/1/C queues","display_name":"The roles of coupling and the deviation matrix in determining the value of capacity in M/M/1/C queues","publication_year":2016,"publication_date":"2016-04-11","ids":{"openalex":"https://openalex.org/W2322186042","doi":"https://doi.org/10.1007/s11134-016-9480-3","mag":"2322186042"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-016-9480-3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-016-9480-3","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/11343/248509","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056545476","display_name":"Peter Braunsteins","orcid":"https://orcid.org/0000-0003-1864-0703"},"institutions":[{"id":"https://openalex.org/I165779595","display_name":"University of Melbourne","ror":"https://ror.org/01ej9dk98","country_code":"AU","type":"education","lineage":["https://openalex.org/I165779595"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Peter Braunsteins","raw_affiliation_strings":["School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia"],"affiliations":[{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","institution_ids":["https://openalex.org/I165779595"]},{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia","institution_ids":["https://openalex.org/I165779595"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084567666","display_name":"Sophie Hautphenne","orcid":"https://orcid.org/0000-0002-8361-1901"},"institutions":[{"id":"https://openalex.org/I165779595","display_name":"University of Melbourne","ror":"https://ror.org/01ej9dk98","country_code":"AU","type":"education","lineage":["https://openalex.org/I165779595"]},{"id":"https://openalex.org/I5124864","display_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","ror":"https://ror.org/02s376052","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I5124864"]}],"countries":["AU","CH"],"is_corresponding":false,"raw_author_name":"Sophie Hautphenne","raw_affiliation_strings":["Institute of Mathematics, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, 1015, Switzerland","School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia","Institute of Mathematics, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland"],"affiliations":[{"raw_affiliation_string":"Institute of Mathematics, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, 1015, Switzerland","institution_ids":["https://openalex.org/I5124864"]},{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","institution_ids":["https://openalex.org/I165779595"]},{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia","institution_ids":["https://openalex.org/I165779595"]},{"raw_affiliation_string":"Institute of Mathematics, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, Lausanne, Switzerland","institution_ids":["https://openalex.org/I5124864"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060879494","display_name":"Peter Taylor","orcid":"https://orcid.org/0000-0001-7600-5383"},"institutions":[{"id":"https://openalex.org/I165779595","display_name":"University of Melbourne","ror":"https://ror.org/01ej9dk98","country_code":"AU","type":"education","lineage":["https://openalex.org/I165779595"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Peter G. Taylor","raw_affiliation_strings":["School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia"],"affiliations":[{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, VIC, 3010, Australia","institution_ids":["https://openalex.org/I165779595"]},{"raw_affiliation_string":"School of Mathematics and Statistics, The University of Melbourne, Parkville, Australia","institution_ids":["https://openalex.org/I165779595"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5056545476"],"corresponding_institution_ids":["https://openalex.org/I165779595"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":1.4447,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.84526485,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"83","issue":"1-2","first_page":"157","last_page":"179"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11152","display_name":"Stochastic processes and statistical mechanics","score":0.9955000281333923,"subfield":{"id":"https://openalex.org/subfields/2610","display_name":"Mathematical Physics"},"field":{"id":"https://openalex.org/fields/26","display_name":"Mathematics"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.694115400314331},{"id":"https://openalex.org/keywords/markov-chain","display_name":"Markov chain","score":0.551811933517456},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.500277042388916},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.45725885033607483},{"id":"https://openalex.org/keywords/coupling","display_name":"Coupling (piping)","score":0.4531325697898865},{"id":"https://openalex.org/keywords/matrix","display_name":"Matrix (chemical analysis)","score":0.44972750544548035},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44836801290512085},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.4367946982383728},{"id":"https://openalex.org/keywords/mathematical-economics","display_name":"Mathematical economics","score":0.4308141767978668},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.42775478959083557},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4142621159553528},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.37197592854499817},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3206735849380493},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.24702560901641846},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.18472039699554443},{"id":"https://openalex.org/keywords/algorithm","display_name":"Algorithm","score":0.1435239315032959},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.11559408903121948},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.0943429172039032},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0816085934638977},{"id":"https://openalex.org/keywords/economy","display_name":"Economy","score":0.07637926936149597}],"concepts":[{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.694115400314331},{"id":"https://openalex.org/C98763669","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov chain","level":2,"score":0.551811933517456},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.500277042388916},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.45725885033607483},{"id":"https://openalex.org/C131584629","wikidata":"https://www.wikidata.org/wiki/Q4308705","display_name":"Coupling (piping)","level":2,"score":0.4531325697898865},{"id":"https://openalex.org/C106487976","wikidata":"https://www.wikidata.org/wiki/Q685816","display_name":"Matrix (chemical analysis)","level":2,"score":0.44972750544548035},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44836801290512085},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.4367946982383728},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.4308141767978668},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.42775478959083557},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4142621159553528},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.37197592854499817},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3206735849380493},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.24702560901641846},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.18472039699554443},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.1435239315032959},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.11559408903121948},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0943429172039032},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0816085934638977},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.07637926936149597},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C159985019","wikidata":"https://www.wikidata.org/wiki/Q181790","display_name":"Composite material","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s11134-016-9480-3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-016-9480-3","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmh:oai:jupiter.its.unimelb.edu.au:11343/248509","is_oa":true,"landing_page_url":"http://hdl.handle.net/11343/248509","pdf_url":"http://hdl.handle.net/11343/248509","source":{"id":"https://openalex.org/S4377196259","display_name":"Minerva Access (University of Melbourne)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I165779595","host_organization_name":"The University of Melbourne","host_organization_lineage":["https://openalex.org/I165779595"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},{"id":"pmh:oai:RePEc:spr:queues:v:83:y:2016:i:1:d:10.1007_s11134-016-9480-3","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-016-9480-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:infoscience.epfl.ch:219638","is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/219638","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:jupiter.its.unimelb.edu.au:11343/248509","is_oa":true,"landing_page_url":"http://hdl.handle.net/11343/248509","pdf_url":"http://hdl.handle.net/11343/248509","source":{"id":"https://openalex.org/S4377196259","display_name":"Minerva Access (University of Melbourne)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I165779595","host_organization_name":"The University of Melbourne","host_organization_lineage":["https://openalex.org/I165779595"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G6506878427","display_name":null,"funder_award_id":"DE150101044","funder_id":"https://openalex.org/F4320334704","funder_display_name":"Australian Research Council"},{"id":"https://openalex.org/G7308395553","display_name":null,"funder_award_id":"FL130100039","funder_id":"https://openalex.org/F4320334704","funder_display_name":"Australian Research Council"}],"funders":[{"id":"https://openalex.org/F4320334704","display_name":"Australian Research Council","ror":"https://ror.org/05mmh0f86"},{"id":"https://openalex.org/F4320338184","display_name":"Australian Research Council Centre of Excellence for Mathematical and Statistical Frontiers","ror":"https://ror.org/02vcqg248"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2322186042.pdf","grobid_xml":"https://content.openalex.org/works/W2322186042.grobid-xml"},"referenced_works_count":10,"referenced_works":["https://openalex.org/W111306515","https://openalex.org/W1976641808","https://openalex.org/W2004762667","https://openalex.org/W2005171207","https://openalex.org/W2076234777","https://openalex.org/W2154841301","https://openalex.org/W2161240677","https://openalex.org/W2170280569","https://openalex.org/W2334162962","https://openalex.org/W4232729308"],"related_works":["https://openalex.org/W1975096877","https://openalex.org/W3198535351","https://openalex.org/W2740943629","https://openalex.org/W3122984599","https://openalex.org/W2112557979","https://openalex.org/W2162314907","https://openalex.org/W2014821034","https://openalex.org/W608332235","https://openalex.org/W2016687860","https://openalex.org/W2789504759"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":1}],"updated_date":"2026-04-24T08:23:43.765630","created_date":"2025-10-10T00:00:00"}