{"id":"https://openalex.org/W1984895351","doi":"https://doi.org/10.1007/s11134-012-9302-1","title":"Analysis of queueing systems with customer interjections","display_name":"Analysis of queueing systems with customer interjections","publication_year":2012,"publication_date":"2012-05-02","ids":{"openalex":"https://openalex.org/W1984895351","doi":"https://doi.org/10.1007/s11134-012-9302-1","mag":"1984895351"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-012-9302-1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-012-9302-1","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026658701","display_name":"Qi\u2010Ming He","orcid":"https://orcid.org/0000-0003-2381-3242"},"institutions":[{"id":"https://openalex.org/I151746483","display_name":"University of Waterloo","ror":"https://ror.org/01aff2v68","country_code":"CA","type":"education","lineage":["https://openalex.org/I151746483"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Qi-Ming He","raw_affiliation_strings":["Department of Management Sciences, University of Waterloo, Waterloo, Ontario, N2L 3G1, Canada","Department of Management Sciences, University of Waterloo, Waterloo, Canada N2L 3G1"],"affiliations":[{"raw_affiliation_string":"Department of Management Sciences, University of Waterloo, Waterloo, Ontario, N2L 3G1, Canada","institution_ids":["https://openalex.org/I151746483"]},{"raw_affiliation_string":"Department of Management Sciences, University of Waterloo, Waterloo, Canada N2L 3G1","institution_ids":["https://openalex.org/I151746483"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048469264","display_name":"Alireza Aliakbar Chavoushi","orcid":null},"institutions":[{"id":"https://openalex.org/I129902397","display_name":"Dalhousie University","ror":"https://ror.org/01e6qks80","country_code":"CA","type":"education","lineage":["https://openalex.org/I129902397"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Alireza A. Chavoushi","raw_affiliation_strings":["Department of Industrial Engineering, Dalhousie University, Halifax, Nova Scotia, B3J 2X4, Canada","Department of Industrial Engineering, Dalhousie University, Halifax, Canada B3J 2X4#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Dalhousie University, Halifax, Nova Scotia, B3J 2X4, Canada","institution_ids":["https://openalex.org/I129902397"]},{"raw_affiliation_string":"Department of Industrial Engineering, Dalhousie University, Halifax, Canada B3J 2X4#TAB#","institution_ids":["https://openalex.org/I129902397"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5026658701"],"corresponding_institution_ids":["https://openalex.org/I151746483"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":2.0623,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.87228448,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"73","issue":"1","first_page":"79","last_page":"104"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.9781000018119812,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9449999928474426,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/joins","display_name":"Joins","score":0.7690487504005432},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.6556736826896667},{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.6453927755355835},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6264165639877319},{"id":"https://openalex.org/keywords/join","display_name":"Join (topology)","score":0.4939654469490051},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.4884766638278961},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4596625566482544},{"id":"https://openalex.org/keywords/queueing-system","display_name":"Queueing system","score":0.435009241104126},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.414512038230896},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.28132176399230957},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.2738191485404968},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2367289960384369},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1431417465209961},{"id":"https://openalex.org/keywords/combinatorics","display_name":"Combinatorics","score":0.101207435131073}],"concepts":[{"id":"https://openalex.org/C2778692605","wikidata":"https://www.wikidata.org/wiki/Q4041866","display_name":"Joins","level":2,"score":0.7690487504005432},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.6556736826896667},{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.6453927755355835},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6264165639877319},{"id":"https://openalex.org/C2776124973","wikidata":"https://www.wikidata.org/wiki/Q3183033","display_name":"Join (topology)","level":2,"score":0.4939654469490051},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.4884766638278961},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4596625566482544},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.435009241104126},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.414512038230896},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.28132176399230957},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.2738191485404968},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2367289960384369},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1431417465209961},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.101207435131073},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s11134-012-9302-1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-012-9302-1","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W114148695","https://openalex.org/W199485464","https://openalex.org/W1487626875","https://openalex.org/W1518617173","https://openalex.org/W1521183774","https://openalex.org/W1521848097","https://openalex.org/W1963609683","https://openalex.org/W2006309149","https://openalex.org/W2011124028","https://openalex.org/W2019859367","https://openalex.org/W2020058659","https://openalex.org/W2022955173","https://openalex.org/W2055597135","https://openalex.org/W2057811978","https://openalex.org/W2061637728","https://openalex.org/W2062573385","https://openalex.org/W2069698317","https://openalex.org/W2082445158","https://openalex.org/W2093817726","https://openalex.org/W2099926662","https://openalex.org/W2151997354","https://openalex.org/W2154602821","https://openalex.org/W2165469059","https://openalex.org/W2330264315","https://openalex.org/W2799087070","https://openalex.org/W2799137445","https://openalex.org/W2921590837","https://openalex.org/W2999114539","https://openalex.org/W3027878608","https://openalex.org/W3107633909","https://openalex.org/W4292058084","https://openalex.org/W4301121837"],"related_works":["https://openalex.org/W2393491644","https://openalex.org/W650102067","https://openalex.org/W4206577045","https://openalex.org/W3086237447","https://openalex.org/W1550806730","https://openalex.org/W1496672428","https://openalex.org/W2589740103","https://openalex.org/W1966967794","https://openalex.org/W3033055359","https://openalex.org/W2172084996"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
