{"id":"https://openalex.org/W2155089386","doi":"https://doi.org/10.1007/s11134-008-9069-6","title":"On priority queues with impatient customers","display_name":"On priority queues with impatient customers","publication_year":2008,"publication_date":"2008-04-01","ids":{"openalex":"https://openalex.org/W2155089386","doi":"https://doi.org/10.1007/s11134-008-9069-6","mag":"2155089386"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-008-9069-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-008-9069-6","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055791689","display_name":"Foad Iravani","orcid":"https://orcid.org/0000-0001-7539-6941"},"institutions":[{"id":"https://openalex.org/I161318765","display_name":"University of California, Los Angeles","ror":"https://ror.org/046rm7j60","country_code":"US","type":"education","lineage":["https://openalex.org/I161318765"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Foad Iravani","raw_affiliation_strings":["UCLA Anderson School of Management, Los Angeles, USA","UCLA Anderson School of Management, 110 Westwood Plaza, Los Angeles, CA, 90095-1481, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UCLA Anderson School of Management, Los Angeles, USA","institution_ids":["https://openalex.org/I161318765"]},{"raw_affiliation_string":"UCLA Anderson School of Management, 110 Westwood Plaza, Los Angeles, CA, 90095-1481, USA","institution_ids":["https://openalex.org/I161318765"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5012058768","display_name":"Bar\u0131\u015f Balciog\u0303lu","orcid":"https://orcid.org/0000-0002-5034-2557"},"institutions":[{"id":"https://openalex.org/I106938459","display_name":"University of New Brunswick","ror":"https://ror.org/05nkf0n29","country_code":"CA","type":"education","lineage":["https://openalex.org/I106938459"]},{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Bar\u0131\u015f Balc\u0131og\u0303lu","raw_affiliation_strings":["Department of Mechanical and Industrial Engineering, University of Toronto, Toronto, Canada","Department of Mechanical and Industrial Engineering, University of Toronto, 5 King's College Rd., Toronto, ON, M5S 3G8, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mechanical and Industrial Engineering, University of Toronto, Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]},{"raw_affiliation_string":"Department of Mechanical and Industrial Engineering, University of Toronto, 5 King's College Rd., Toronto, ON, M5S 3G8, Canada","institution_ids":["https://openalex.org/I106938459","https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5012058768","https://openalex.org/A5055791689"],"corresponding_institution_ids":["https://openalex.org/I106938459","https://openalex.org/I161318765","https://openalex.org/I185261750"],"apc_list":{"value":2890,"currency":"USD","value_usd":2890},"apc_paid":null,"fwci":3.9207,"has_fulltext":false,"cited_by_count":57,"citation_normalized_percentile":{"value":0.92847354,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"58","issue":"4","first_page":"239","last_page":"260"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11409","display_name":"Advanced Wireless Network Optimization","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10575","display_name":"Wireless Communication Networks Research","score":0.9674000144004822,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7156515121459961},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.6868826150894165},{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.5967592597007751},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5182004570960999},{"id":"https://openalex.org/keywords/priority-inheritance","display_name":"Priority inheritance","score":0.49765995144844055},{"id":"https://openalex.org/keywords/priority-queue","display_name":"Priority queue","score":0.4793975353240967},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.4752877950668335},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.3243491053581238},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.20169878005981445},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.15048274397850037},{"id":"https://openalex.org/keywords/dynamic-priority-scheduling","display_name":"Dynamic priority scheduling","score":0.13893604278564453},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.11438095569610596}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7156515121459961},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.6868826150894165},{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.5967592597007751},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5182004570960999},{"id":"https://openalex.org/C63160601","wikidata":"https://www.wikidata.org/wiki/Q253831","display_name":"Priority inheritance","level":5,"score":0.49765995144844055},{"id":"https://openalex.org/C26951474","wikidata":"https://www.wikidata.org/wiki/Q629283","display_name":"Priority queue","level":3,"score":0.4793975353240967},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.4752877950668335},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.3243491053581238},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.20169878005981445},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.15048274397850037},{"id":"https://openalex.org/C107568181","wikidata":"https://www.wikidata.org/wiki/Q5319000","display_name":"Dynamic priority scheduling","level":3,"score":0.13893604278564453},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.11438095569610596},{"id":"https://openalex.org/C127456818","wikidata":"https://www.wikidata.org/wiki/Q238879","display_name":"Rate-monotonic scheduling","level":4,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s11134-008-9069-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-008-9069-6","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W129289772","https://openalex.org/W1494635895","https://openalex.org/W1592514827","https://openalex.org/W1971921523","https://openalex.org/W2008080846","https://openalex.org/W2016600945","https://openalex.org/W2026226766","https://openalex.org/W2038234764","https://openalex.org/W2051150738","https://openalex.org/W2074412622","https://openalex.org/W2076939426","https://openalex.org/W2082511059","https://openalex.org/W2089878060","https://openalex.org/W2090521765","https://openalex.org/W2092709579","https://openalex.org/W2121546525","https://openalex.org/W2145110173","https://openalex.org/W2151838166","https://openalex.org/W2328464431","https://openalex.org/W2331476099","https://openalex.org/W2561359564","https://openalex.org/W4253276939"],"related_works":["https://openalex.org/W2604560300","https://openalex.org/W2062679828","https://openalex.org/W1602037586","https://openalex.org/W2133311116","https://openalex.org/W2037055167","https://openalex.org/W2091447295","https://openalex.org/W2902244466","https://openalex.org/W2069990174","https://openalex.org/W2067749084","https://openalex.org/W2161882544"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":8},{"year":2012,"cited_by_count":3}],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2025-10-10T00:00:00"}
