{"id":"https://openalex.org/W7116687039","doi":"https://doi.org/10.1007/s10796-025-10681-4","title":"Generative AI Health Assistants in Modern Healthcare: Drivers and Barriers to Adoption","display_name":"Generative AI Health Assistants in Modern Healthcare: Drivers and Barriers to Adoption","publication_year":2025,"publication_date":"2025-12-22","ids":{"openalex":"https://openalex.org/W7116687039","doi":"https://doi.org/10.1007/s10796-025-10681-4"},"language":"en","primary_location":{"id":"doi:10.1007/s10796-025-10681-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10796-025-10681-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10796-025-10681-4.pdf","source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10796-025-10681-4.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5120993093","display_name":"Zainab Al-Lataifeh","orcid":null},"institutions":[{"id":"https://openalex.org/I4210087454","display_name":"Augusta University Health","ror":"https://ror.org/007rawr89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210087454"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Zainab Al-Lataifeh","raw_affiliation_strings":["School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US"],"raw_orcid":"https://orcid.org/0009-0005-3402-8030","affiliations":[{"raw_affiliation_string":"School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US","institution_ids":["https://openalex.org/I4210087454"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5104024594","display_name":"Mark A. Harris","orcid":"https://orcid.org/0000-0003-0091-7575"},"institutions":[{"id":"https://openalex.org/I4210087454","display_name":"Augusta University Health","ror":"https://ror.org/007rawr89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210087454"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mark A. Harris","raw_affiliation_strings":["School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US"],"raw_orcid":"https://orcid.org/0000-0003-0091-7575","affiliations":[{"raw_affiliation_string":"School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US","institution_ids":["https://openalex.org/I4210087454"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103546319","display_name":"James W. Smith","orcid":"https://orcid.org/0000-0002-3880-4851"},"institutions":[{"id":"https://openalex.org/I4210087454","display_name":"Augusta University Health","ror":"https://ror.org/007rawr89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210087454"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"James Smith","raw_affiliation_strings":["School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US"],"raw_orcid":"https://orcid.org/0000-0002-3880-4851","affiliations":[{"raw_affiliation_string":"School of Computer and Cyber Sciences, Augusta University Cyber Institute, Augusta, Georgia, US","institution_ids":["https://openalex.org/I4210087454"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023085622","display_name":"Amita Goyal Chin","orcid":"https://orcid.org/0000-0002-1241-1638"},"institutions":[{"id":"https://openalex.org/I184840846","display_name":"Virginia Commonwealth University","ror":"https://ror.org/02nkdxk79","country_code":"US","type":"education","lineage":["https://openalex.org/I184840846"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Amita Goyal Chin","raw_affiliation_strings":["Department of Information Systems, School of Business, Virginia Commonwealth University, Richmond, US"],"raw_orcid":"https://orcid.org/0000-0002-1241-1638","affiliations":[{"raw_affiliation_string":"Department of Information Systems, School of Business, Virginia Commonwealth University, Richmond, US","institution_ids":["https://openalex.org/I184840846"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5023085622","https://openalex.org/A5103546319","https://openalex.org/A5104024594","https://openalex.org/A5120993093"],"corresponding_institution_ids":["https://openalex.org/I184840846","https://openalex.org/I4210087454"],"apc_list":{"value":2890,"currency":"USD","value_usd":2890},"apc_paid":{"value":2890,"currency":"USD","value_usd":2890},"fwci":0.5962,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.74806221,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"28","issue":"1","first_page":"273","last_page":"296"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.24400000274181366,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.24400000274181366,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.1687999963760376,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.07249999791383743,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interpersonal-communication","display_name":"Interpersonal communication","score":0.588100016117096},{"id":"https://openalex.org/keywords/resistance","display_name":"Resistance (ecology)","score":0.5486999750137329},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.49410000443458557},{"id":"https://openalex.org/keywords/interpersonal-influence","display_name":"Interpersonal influence","score":0.4011000096797943},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.39259999990463257},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.3919999897480011},{"id":"https://openalex.org/keywords/diffusion-of-innovations","display_name":"Diffusion of innovations","score":0.3628000020980835},{"id":"https://openalex.org/keywords/social-influence","display_name":"Social influence","score":0.3422999978065491},{"id":"https://openalex.org/keywords/valence","display_name":"Valence (chemistry)","score":0.33809998631477356}],"concepts":[{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.588100016117096},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5708000063896179},{"id":"https://openalex.org/C57473165","wikidata":"https://www.wikidata.org/wiki/Q7315604","display_name":"Resistance (ecology)","level":2,"score":0.5486999750137329},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.49410000443458557},{"id":"https://openalex.org/C2775995036","wikidata":"https://www.wikidata.org/wiki/Q21072628","display_name":"Interpersonal influence","level":3,"score":0.4011000096797943},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.39259999990463257},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.3919999897480011},{"id":"https://openalex.org/C2780917687","wikidata":"https://www.wikidata.org/wiki/Q304994","display_name":"Diffusion of innovations","level":2,"score":0.3628000020980835},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3596999943256378},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.3422999978065491},{"id":"https://openalex.org/C168900304","wikidata":"https://www.wikidata.org/wiki/Q171407","display_name":"Valence (chemistry)","level":2,"score":0.33809998631477356},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.3361000120639801},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.32429999113082886},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.32190001010894775},{"id":"https://openalex.org/C83056255","wikidata":"https://www.wikidata.org/wiki/Q2910843","display_name":"Information processing theory","level":3,"score":0.30239999294281006},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.28999999165534973},{"id":"https://openalex.org/C167966045","wikidata":"https://www.wikidata.org/wiki/Q5532625","display_name":"Generative model","level":3,"score":0.2856000065803528},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28450000286102295},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.2768999934196472},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.2768999934196472},{"id":"https://openalex.org/C207267971","wikidata":"https://www.wikidata.org/wiki/Q120208","display_name":"Emerging technologies","level":2,"score":0.2711000144481659},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.2635999917984009},{"id":"https://openalex.org/C91034043","wikidata":"https://www.wikidata.org/wiki/Q223642","display_name":"Interpersonal relationship","level":2,"score":0.26350000500679016},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.2603999972343445},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2572000026702881},{"id":"https://openalex.org/C123201435","wikidata":"https://www.wikidata.org/wiki/Q456632","display_name":"Information privacy","level":2,"score":0.2554999887943268},{"id":"https://openalex.org/C2776354556","wikidata":"https://www.wikidata.org/wiki/Q10910281","display_name":"Health information technology","level":3,"score":0.25209999084472656}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s10796-025-10681-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10796-025-10681-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10796-025-10681-4.pdf","source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1007/s10796-025-10681-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10796-025-10681-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10796-025-10681-4.pdf","source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5578928589820862,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7116687039.pdf","grobid_xml":"https://content.openalex.org/works/W7116687039.grobid-xml"},"referenced_works_count":127,"referenced_works":["https://openalex.org/W1872649730","https://openalex.org/W1939940009","https://openalex.org/W1968206986","https://openalex.org/W1996747060","https://openalex.org/W1998528196","https://openalex.org/W2023172395","https://openalex.org/W2029522813","https://openalex.org/W2031889621","https://openalex.org/W2053515873","https://openalex.org/W2068831872","https://openalex.org/W2090035256","https://openalex.org/W2091069417","https://openalex.org/W2099697766","https://openalex.org/W2105846236","https://openalex.org/W2120789618","https://openalex.org/W2127592857","https://openalex.org/W2132747867","https://openalex.org/W2137604927","https://openalex.org/W2147522849","https://openalex.org/W2152171016","https://openalex.org/W2155791402","https://openalex.org/W2209837817","https://openalex.org/W2209976290","https://openalex.org/W2219745825","https://openalex.org/W2239288666","https://openalex.org/W2280642261","https://openalex.org/W2299342246","https://openalex.org/W2346099160","https://openalex.org/W2464772757","https://openalex.org/W2559803104","https://openalex.org/W2603229213","https://openalex.org/W2617195690","https://openalex.org/W2747587219","https://openalex.org/W2766015027","https://openalex.org/W2767381938","https://openalex.org/W2782472768","https://openalex.org/W2783817214","https://openalex.org/W2801702920","https://openalex.org/W2906295032","https://openalex.org/W2913579339","https://openalex.org/W2934309502","https://openalex.org/W2938286792","https://openalex.org/W2942858056","https://openalex.org/W2943294182","https://openalex.org/W2954190566","https://openalex.org/W2969468266","https://openalex.org/W2971785016","https://openalex.org/W2979495041","https://openalex.org/W2981124546","https://openalex.org/W3003453824","https://openalex.org/W3012449740","https://openalex.org/W3013252960","https://openalex.org/W3024942079","https://openalex.org/W3025948831","https://openalex.org/W3036458852","https://openalex.org/W3041990891","https://openalex.org/W3086667591","https://openalex.org/W3096526014","https://openalex.org/W3108200435","https://openalex.org/W3115247823","https://openalex.org/W3132535066","https://openalex.org/W3147514193","https://openalex.org/W3171457469","https://openalex.org/W3174417986","https://openalex.org/W3183372445","https://openalex.org/W3190874014","https://openalex.org/W3198359754","https://openalex.org/W3198596472","https://openalex.org/W3198737571","https://openalex.org/W3200005887","https://openalex.org/W3200759624","https://openalex.org/W3201001162","https://openalex.org/W3202010935","https://openalex.org/W3206840963","https://openalex.org/W3209873068","https://openalex.org/W3210383951","https://openalex.org/W3215623190","https://openalex.org/W4200505254","https://openalex.org/W4205736032","https://openalex.org/W4206348828","https://openalex.org/W4206429006","https://openalex.org/W4213378828","https://openalex.org/W4220652374","https://openalex.org/W4224223437","https://openalex.org/W4231077521","https://openalex.org/W4235678817","https://openalex.org/W4242387558","https://openalex.org/W4243641610","https://openalex.org/W4283722107","https://openalex.org/W4283730228","https://openalex.org/W4284965683","https://openalex.org/W4290975288","https://openalex.org/W4293312746","https://openalex.org/W4294051415","https://openalex.org/W4306382033","https://openalex.org/W4317826997","https://openalex.org/W4321787778","https://openalex.org/W4361276707","https://openalex.org/W4366210973","https://openalex.org/W4366703942","https://openalex.org/W4377093412","https://openalex.org/W4379259121","https://openalex.org/W4379599527","https://openalex.org/W4379796020","https://openalex.org/W4380201210","https://openalex.org/W4382876810","https://openalex.org/W4383346782","https://openalex.org/W4383501043","https://openalex.org/W4384071683","https://openalex.org/W4384561707","https://openalex.org/W4385190454","https://openalex.org/W4385576558","https://openalex.org/W4385724150","https://openalex.org/W4386101861","https://openalex.org/W4386165423","https://openalex.org/W4387306661","https://openalex.org/W4387578765","https://openalex.org/W4388738666","https://openalex.org/W4389036056","https://openalex.org/W4389684626","https://openalex.org/W4393865517","https://openalex.org/W4399910221","https://openalex.org/W4403719907","https://openalex.org/W4403792274","https://openalex.org/W4404580382","https://openalex.org/W4406429314","https://openalex.org/W4409409860"],"related_works":[],"abstract_inverted_index":{"Abstract":[0],"Generative":[1],"AI":[2,279],"Health":[3],"Assistants":[4],"(GAIHAs)":[5],"are":[6,123],"transforming":[7],"patient":[8,35],"engagement":[9],"in":[10,24,125,257,268],"modern":[11],"healthcare":[12,278,288],"by":[13],"providing":[14],"personalized":[15],"support":[16],"and":[17,29,54,80,91,104,156,172,176,197,211,227,238,251,281,287],"medical":[18],"information.":[19],"Despite":[20],"the":[21,25,30,42,49,59,68,99,133,145,150,165,190,201,205,264,275],"rapid":[22],"growth":[23],"number":[26],"of":[27,48,82,102,106,135,152,168,220,266,277],"GAIHAs":[28],"technologies":[31,280],"that":[32,61,122,225,248,269],"integrate":[33],"them,":[34],"adoption":[36,55,75,137,232],"remains":[37],"uncertain.":[38],"This":[39,130],"uncertainty":[40],"highlights":[41],"need":[43],"for":[44,285],"a":[45,139,217],"deeper":[46],"exploration":[47],"factors":[50],"influencing":[51],"their":[52],"acceptance":[53],"as":[56,58,78,88,98],"well":[57],"barriers":[60,86,207],"limit":[62,113],"widespread":[63],"use.":[64],"Traditional":[65],"models,":[66],"like":[67,128],"Technology":[69,107],"Acceptance":[70,103],"Model":[71],"(TAM),":[72],"primarily":[73],"emphasize":[74],"drivers":[76,134,188],"such":[77,87,97],"usefulness":[79],"ease":[81],"use":[83],"while":[84,234],"overlooking":[85],"privacy":[89,212,239],"concerns":[90,240],"resistance":[92,208,235],"to":[93,115,209,236,263,274],"change.":[94],"Other":[95],"models":[96],"Unified":[100],"Theory":[101],"Use":[105],"(UTAUT)":[108],"include":[109],"social":[110,120],"influence":[111],"but":[112],"scope":[114],"workplace":[116],"expectations,":[117],"neglecting":[118],"broader":[119],"dynamics":[121],"relevant":[124],"consumer-driven":[126],"contexts":[127],"healthcare.":[129],"study":[131],"investigates":[132],"GAIHA":[136],"through":[138],"new":[140,183,202],"framework,":[141],"EVF-DOI-IB,":[142],"which":[143],"integrates":[144],"Extended":[146],"Valence":[147],"Framework":[148],"(EVF),":[149],"Diffusion":[151],"Innovation":[153,157],"(DOI)":[154],"theory,":[155],"Barriers":[158],"(IB).":[159],"The":[160,182,214,244],"proposed":[161],"framework":[162,184,203],"builds":[163],"on":[164],"core":[166],"constructs":[167],"trust,":[169],"risk,":[170],"benefit,":[171],"intention":[173],"from":[174,189,216],"EVF,":[175],"extends":[177],"them":[178],"with":[179],"additional":[180],"antecedents.":[181],"also":[185,246],"incorporates":[186],"innovation":[187,206],"DOI":[191],"perspective,":[192],"namely":[193],"relative":[194,252],"advantage,":[195],"trialability,":[196],"interpersonal":[198,249],"communication.":[199],"Finally,":[200],"includes":[204],"change":[210,237],"concerns.":[213],"results":[215],"quantitative":[218],"analysis":[219],"our":[221],"survey":[222],"data":[223],"reveal":[224],"trust":[226],"perceived":[228,242],"benefits":[229],"strongly":[230],"predict":[231],"intentions":[233],"heighten":[241],"risks.":[243],"findings":[245],"show":[247],"communication":[250],"advantages":[253],"play":[254],"vital":[255],"roles":[256],"reinforcing":[258],"trust.":[259],"Our":[260],"research":[261],"contributes":[262],"body":[265],"knowledge":[267],"it":[270],"expands":[271],"EVF\u2019s":[272],"application":[273],"domain":[276],"provides":[282],"actionable":[283],"recommendations":[284],"developers":[286],"providers.":[289]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-08-12T21:12:35.861297","created_date":"2025-12-22T00:00:00"}
