{"id":"https://openalex.org/W2089645401","doi":"https://doi.org/10.1007/s10796-008-9072-9","title":"Information technology workforce skills: The software and IT services provider perspective","display_name":"Information technology workforce skills: The software and IT services provider perspective","publication_year":2008,"publication_date":"2008-02-21","ids":{"openalex":"https://openalex.org/W2089645401","doi":"https://doi.org/10.1007/s10796-008-9072-9","mag":"2089645401"},"language":"en","primary_location":{"id":"doi:10.1007/s10796-008-9072-9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10796-008-9072-9","pdf_url":null,"source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018975940","display_name":"Tim Goles","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Tim Goles","raw_affiliation_strings":["Bergheim Enterprises, 303 Falcon Point, Boerne, TX, 78006, USA","Bergheim Enterprises, Boerne, USA 78006#TAB#"],"affiliations":[{"raw_affiliation_string":"Bergheim Enterprises, 303 Falcon Point, Boerne, TX, 78006, USA","institution_ids":[]},{"raw_affiliation_string":"Bergheim Enterprises, Boerne, USA 78006#TAB#","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110008571","display_name":"Stephen Hawk","orcid":null},"institutions":[{"id":"https://openalex.org/I183437572","display_name":"University of Wisconsin\u2013Parkside","ror":"https://ror.org/05s9f4d27","country_code":"US","type":"education","lineage":["https://openalex.org/I183437572"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Stephen Hawk","raw_affiliation_strings":["University of Wisconsin-Parkside, 900 Wood Road, Kenosha, WI, 53141, USA","University of Wisconsin-Parkside, Kenosha, USA 53141#TAB#"],"affiliations":[{"raw_affiliation_string":"University of Wisconsin-Parkside, 900 Wood Road, Kenosha, WI, 53141, USA","institution_ids":["https://openalex.org/I183437572"]},{"raw_affiliation_string":"University of Wisconsin-Parkside, Kenosha, USA 53141#TAB#","institution_ids":["https://openalex.org/I183437572"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026994627","display_name":"Kate M. Kaiser","orcid":null},"institutions":[{"id":"https://openalex.org/I102461120","display_name":"Marquette University","ror":"https://ror.org/04gr4te78","country_code":"US","type":"education","lineage":["https://openalex.org/I102461120"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kate M. Kaiser","raw_affiliation_strings":["College of Business, Marquette University, P.O. Box 1881, Milwaukee, WI, 53201, USA","College of Business, Marquette University, Milwaukee, USA 53201"],"affiliations":[{"raw_affiliation_string":"College of Business, Marquette University, P.O. Box 1881, Milwaukee, WI, 53201, USA","institution_ids":["https://openalex.org/I102461120"]},{"raw_affiliation_string":"College of Business, Marquette University, Milwaukee, USA 53201","institution_ids":["https://openalex.org/I102461120"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5018975940"],"corresponding_institution_ids":[],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":26.24,"has_fulltext":false,"cited_by_count":100,"citation_normalized_percentile":{"value":0.99462827,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"10","issue":"2","first_page":"179","last_page":"194"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.8547999858856201,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.8547999858856201,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.07079999893903732,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.010700000450015068,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.7258437275886536},{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.7166455984115601},{"id":"https://openalex.org/keywords/software-as-a-service","display_name":"Software as a service","score":0.5392026305198669},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5201647281646729},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4915717542171478},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.44858691096305847},{"id":"https://openalex.org/keywords/workforce","display_name":"Workforce","score":0.42291563749313354},{"id":"https://openalex.org/keywords/business-service-provider","display_name":"Business service provider","score":0.42143112421035767},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.3862978518009186},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.38117098808288574},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.36626628041267395},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31931596994400024},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2951529324054718},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.1339505910873413}],"concepts":[{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.7258437275886536},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.7166455984115601},{"id":"https://openalex.org/C175133352","wikidata":"https://www.wikidata.org/wiki/Q1254596","display_name":"Software as a service","level":4,"score":0.5392026305198669},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5201647281646729},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4915717542171478},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.44858691096305847},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.42291563749313354},{"id":"https://openalex.org/C1622189","wikidata":"https://www.wikidata.org/wiki/Q5001944","display_name":"Business service provider","level":5,"score":0.42143112421035767},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.3862978518009186},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.38117098808288574},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.36626628041267395},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31931596994400024},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2951529324054718},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.1339505910873413},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s10796-008-9072-9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10796-008-9072-9","pdf_url":null,"source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.460.8803","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.460.8803","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://c.ymcdn.com/sites/www.simnet.org/resource/resmgr/community_files/software_and_it_services_pro.pdf","raw_type":"text"},{"id":"pmh:oai:RePEc:spr:infosf:v:10:y:2008:i:2:d:10.1007_s10796-008-9072-9","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10796-008-9072-9","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:RePEc:spr:sprchp:978-3-540-88851-2_5","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.4300000071525574}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W15893713","https://openalex.org/W33423540","https://openalex.org/W91901805","https://openalex.org/W186497947","https://openalex.org/W190972931","https://openalex.org/W568322789","https://openalex.org/W1481628372","https://openalex.org/W1484918816","https://openalex.org/W1548771125","https://openalex.org/W1554953436","https://openalex.org/W1561838558","https://openalex.org/W1564617445","https://openalex.org/W1580996832","https://openalex.org/W1593169143","https://openalex.org/W1889269256","https://openalex.org/W1970423516","https://openalex.org/W1974388238","https://openalex.org/W1985352894","https://openalex.org/W1991355547","https://openalex.org/W1995415491","https://openalex.org/W2001390854","https://openalex.org/W2035020484","https://openalex.org/W2044947749","https://openalex.org/W2047747651","https://openalex.org/W2050165246","https://openalex.org/W2067028461","https://openalex.org/W2073133360","https://openalex.org/W2077597794","https://openalex.org/W2083043159","https://openalex.org/W2084695105","https://openalex.org/W2108327944","https://openalex.org/W2146388695","https://openalex.org/W2160677296","https://openalex.org/W2313635455","https://openalex.org/W2336978720","https://openalex.org/W2416419467","https://openalex.org/W2561561806","https://openalex.org/W2571873230","https://openalex.org/W2915282849","https://openalex.org/W3122735233","https://openalex.org/W4207014596","https://openalex.org/W4298140396","https://openalex.org/W6600637327","https://openalex.org/W6607818933","https://openalex.org/W6633846099","https://openalex.org/W6650636355","https://openalex.org/W6676511142","https://openalex.org/W6819094021"],"related_works":["https://openalex.org/W1930396972","https://openalex.org/W2182217258","https://openalex.org/W4379875315","https://openalex.org/W2168624758","https://openalex.org/W2382515644","https://openalex.org/W2098545219","https://openalex.org/W3126047984","https://openalex.org/W2016087123","https://openalex.org/W2260476481","https://openalex.org/W2285551006"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":11},{"year":2012,"cited_by_count":9}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}