{"id":"https://openalex.org/W2155980843","doi":"https://doi.org/10.1007/s10796-005-4812-6","title":"e-CLV: A Modeling Approach for Customer Lifetime Evaluation in e-Commerce Domains, with an Application and Case Study for Online Auction","display_name":"e-CLV: A Modeling Approach for Customer Lifetime Evaluation in e-Commerce Domains, with an Application and Case Study for Online Auction","publication_year":2005,"publication_date":"2005-12-01","ids":{"openalex":"https://openalex.org/W2155980843","doi":"https://doi.org/10.1007/s10796-005-4812-6","mag":"2155980843"},"language":"en","primary_location":{"id":"doi:10.1007/s10796-005-4812-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10796-005-4812-6","pdf_url":null,"source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083951714","display_name":"Opher Etzion","orcid":null},"institutions":[{"id":"https://openalex.org/I4210167297","display_name":"IBM Research - Haifa","ror":"https://ror.org/05rw9t746","country_code":"IL","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210167297"]}],"countries":["IL"],"is_corresponding":true,"raw_author_name":"Opher Etzion","raw_affiliation_strings":["Laboratory in Haifa, IBM Research, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Laboratory in Haifa, IBM Research, Israel","institution_ids":["https://openalex.org/I4210167297"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054242644","display_name":"Amit Fisher","orcid":null},"institutions":[{"id":"https://openalex.org/I4210167297","display_name":"IBM Research - Haifa","ror":"https://ror.org/05rw9t746","country_code":"IL","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210167297"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Amit Fisher","raw_affiliation_strings":["Laboratory in Haifa, IBM Research, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Laboratory in Haifa, IBM Research, Israel","institution_ids":["https://openalex.org/I4210167297"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055251755","display_name":"Segev Wasserkrug","orcid":null},"institutions":[{"id":"https://openalex.org/I4210167297","display_name":"IBM Research - Haifa","ror":"https://ror.org/05rw9t746","country_code":"IL","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210167297"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Segev Wasserkrug","raw_affiliation_strings":["Laboratory in Haifa, IBM Research, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Laboratory in Haifa, IBM Research, Israel","institution_ids":["https://openalex.org/I4210167297"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5083951714"],"corresponding_institution_ids":["https://openalex.org/I4210167297"],"apc_list":{"value":2890,"currency":"USD","value_usd":2890},"apc_paid":null,"fwci":3.713,"has_fulltext":false,"cited_by_count":40,"citation_normalized_percentile":{"value":0.93127962,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"7","issue":"4-5","first_page":"421","last_page":"434"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7525043487548828},{"id":"https://openalex.org/keywords/customer-lifetime-value","display_name":"Customer lifetime value","score":0.7086341381072998},{"id":"https://openalex.org/keywords/common-value-auction","display_name":"Common value auction","score":0.5899586081504822},{"id":"https://openalex.org/keywords/asset","display_name":"Asset (computer security)","score":0.48975276947021484},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.468847393989563},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4450143575668335},{"id":"https://openalex.org/keywords/markov-chain","display_name":"Markov chain","score":0.43089064955711365},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.33124586939811707},{"id":"https://openalex.org/keywords/customer-retention","display_name":"Customer retention","score":0.2616806626319885},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.21450448036193848},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.18077361583709717},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1683497428894043},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.14071854948997498},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.11567211151123047},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.10357892513275146},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.10163065791130066}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7525043487548828},{"id":"https://openalex.org/C130721881","wikidata":"https://www.wikidata.org/wiki/Q1146253","display_name":"Customer lifetime value","level":5,"score":0.7086341381072998},{"id":"https://openalex.org/C163239763","wikidata":"https://www.wikidata.org/wiki/Q5153637","display_name":"Common value auction","level":2,"score":0.5899586081504822},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.48975276947021484},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.468847393989563},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4450143575668335},{"id":"https://openalex.org/C98763669","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov chain","level":2,"score":0.43089064955711365},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.33124586939811707},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.2616806626319885},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21450448036193848},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.18077361583709717},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1683497428894043},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.14071854948997498},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11567211151123047},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.10357892513275146},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.10163065791130066},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10796-005-4812-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10796-005-4812-6","pdf_url":null,"source":{"id":"https://openalex.org/S181659395","display_name":"Information Systems Frontiers","issn_l":"1387-3326","issn":["1387-3326","1572-9419"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Frontiers","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:infosf:v:7:y:2005:i:4:d:10.1007_s10796-005-4812-6","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10796-005-4812-6","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W1493407539","https://openalex.org/W1854878607","https://openalex.org/W1982115278","https://openalex.org/W2031599253","https://openalex.org/W2044861704","https://openalex.org/W2052065931","https://openalex.org/W2077575809","https://openalex.org/W2077806964","https://openalex.org/W2107986445","https://openalex.org/W2121251601","https://openalex.org/W2122410182","https://openalex.org/W2127624016","https://openalex.org/W2575693697"],"related_works":["https://openalex.org/W2263703840","https://openalex.org/W3125419042","https://openalex.org/W203077648","https://openalex.org/W995038129","https://openalex.org/W1569465204","https://openalex.org/W2100192999","https://openalex.org/W2561443874","https://openalex.org/W3123623930","https://openalex.org/W2259824703","https://openalex.org/W2255798535"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":5}],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2025-10-10T00:00:00"}