{"id":"https://openalex.org/W4404235907","doi":"https://doi.org/10.1007/s10660-024-09912-8","title":"To continue consultation or not? How physicians\u2019 information cues affect patients continued online consultation behavior","display_name":"To continue consultation or not? How physicians\u2019 information cues affect patients continued online consultation behavior","publication_year":2024,"publication_date":"2024-11-11","ids":{"openalex":"https://openalex.org/W4404235907","doi":"https://doi.org/10.1007/s10660-024-09912-8"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-024-09912-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-024-09912-8","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086116514","display_name":"Linlin Jing","orcid":"https://orcid.org/0000-0003-2766-6411"},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Linlin Jing","raw_affiliation_strings":["School of Economics and Management, Beihang University, Beijing, 100191, Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beihang University, Beijing, 100191, Republic of China","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081253185","display_name":"Wei Shan","orcid":"https://orcid.org/0000-0003-3271-5927"},"institutions":[{"id":"https://openalex.org/I4210094876","display_name":"Ministry of Education","ror":"https://ror.org/00q919b81","country_code":"SA","type":"government","lineage":["https://openalex.org/I4210094876"]},{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN","SA"],"is_corresponding":false,"raw_author_name":"Wei Shan","raw_affiliation_strings":["Key Laboratory of Complex System Analysis and Management Decision, Ministry of Education, Beijing, 100191, Republic of China","School of Economics and Management, Beihang University, Beijing, 100191, Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Key Laboratory of Complex System Analysis and Management Decision, Ministry of Education, Beijing, 100191, Republic of China","institution_ids":["https://openalex.org/I4210094876"]},{"raw_affiliation_string":"School of Economics and Management, Beihang University, Beijing, 100191, Republic of China","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006664267","display_name":"Richard Evans","orcid":null},"institutions":[{"id":"https://openalex.org/I129902397","display_name":"Dalhousie University","ror":"https://ror.org/01e6qks80","country_code":"CA","type":"education","lineage":["https://openalex.org/I129902397"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Richard Evans","raw_affiliation_strings":["Faculty of Computer Science, Dalhousie University, Halifax, NS, B3H 4R2, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computer Science, Dalhousie University, Halifax, NS, B3H 4R2, Canada","institution_ids":["https://openalex.org/I129902397"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014309784","display_name":"Xiaoxiao Shi","orcid":"https://orcid.org/0000-0002-1076-4990"},"institutions":[{"id":"https://openalex.org/I31683504","display_name":"Beijing Forestry University","ror":"https://ror.org/04xv2pc41","country_code":"CN","type":"education","lineage":["https://openalex.org/I1327237609","https://openalex.org/I31683504","https://openalex.org/I4210127390"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Xiaoxiao Shi","raw_affiliation_strings":["School of Economics and Management, Beijing Forestry University, Beijing, 100083, Republic of China"],"raw_orcid":"https://orcid.org/0000-0002-1076-4990","affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing Forestry University, Beijing, 100083, Republic of China","institution_ids":["https://openalex.org/I31683504"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5014309784"],"corresponding_institution_ids":["https://openalex.org/I31683504"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":3.8485,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.93722675,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":"26","issue":"1","first_page":"929","last_page":"963"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10827","display_name":"Patient-Provider Communication in Healthcare","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10827","display_name":"Patient-Provider Communication in Healthcare","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9801999926567078,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.8670355081558228},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.40659183263778687},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.3775792419910431},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.08172956109046936}],"concepts":[{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.8670355081558228},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.40659183263778687},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3775792419910431},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.08172956109046936}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s10660-024-09912-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-024-09912-8","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1772643305","display_name":null,"funder_award_id":"72104017","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2658582","display_name":null,"funder_award_id":"2022T150032","funder_id":"https://openalex.org/F4320321543","funder_display_name":"China Postdoctoral Science Foundation"},{"id":"https://openalex.org/G2665794852","display_name":null,"funder_award_id":"2021M690006","funder_id":"https://openalex.org/F4320321543","funder_display_name":"China Postdoctoral Science Foundation"},{"id":"https://openalex.org/G5107509977","display_name":null,"funder_award_id":"71971008","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320321543","display_name":"China Postdoctoral Science Foundation","ror":"https://ror.org/0426zh255"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":108,"referenced_works":["https://openalex.org/W856962312","https://openalex.org/W1530534970","https://openalex.org/W1831479578","https://openalex.org/W1872758824","https://openalex.org/W1967359323","https://openalex.org/W1973637222","https://openalex.org/W1992942093","https://openalex.org/W2011404000","https://openalex.org/W2013237365","https://openalex.org/W2013522989","https://openalex.org/W2015496140","https://openalex.org/W2041360546","https://openalex.org/W2049350168","https://openalex.org/W2082894840","https://openalex.org/W2092731521","https://openalex.org/W2105721416","https://openalex.org/W2108752510","https://openalex.org/W2109534191","https://openalex.org/W2112256230","https://openalex.org/W2123010150","https://openalex.org/W2124499931","https://openalex.org/W2126065318","https://openalex.org/W2133261907","https://openalex.org/W2137395749","https://openalex.org/W2139115720","https://openalex.org/W2141774024","https://openalex.org/W2419473118","https://openalex.org/W2515044897","https://openalex.org/W2522763680","https://openalex.org/W2564444618","https://openalex.org/W2570260322","https://openalex.org/W2583315066","https://openalex.org/W2594777817","https://openalex.org/W2749067858","https://openalex.org/W2757213796","https://openalex.org/W2759740348","https://openalex.org/W2765924178","https://openalex.org/W2798205208","https://openalex.org/W2802876932","https://openalex.org/W2805814199","https://openalex.org/W2898310854","https://openalex.org/W2901777270","https://openalex.org/W2907561803","https://openalex.org/W2914188784","https://openalex.org/W2914758162","https://openalex.org/W2937852598","https://openalex.org/W2939987112","https://openalex.org/W2946703764","https://openalex.org/W2946775542","https://openalex.org/W2953655649","https://openalex.org/W2959608420","https://openalex.org/W2969459712","https://openalex.org/W2970306839","https://openalex.org/W2974186078","https://openalex.org/W2974924315","https://openalex.org/W2976650584","https://openalex.org/W2984014505","https://openalex.org/W2984470675","https://openalex.org/W2989877302","https://openalex.org/W2996886705","https://openalex.org/W2999775854","https://openalex.org/W3004598812","https://openalex.org/W3010490049","https://openalex.org/W3010722503","https://openalex.org/W3011328775","https://openalex.org/W3014751830","https://openalex.org/W3014825140","https://openalex.org/W3018419633","https://openalex.org/W3022674143","https://openalex.org/W3039501370","https://openalex.org/W3048896860","https://openalex.org/W3088083595","https://openalex.org/W3093396348","https://openalex.org/W3093425253","https://openalex.org/W3094248070","https://openalex.org/W3106621035","https://openalex.org/W3121073217","https://openalex.org/W3124299433","https://openalex.org/W3134530831","https://openalex.org/W3135115907","https://openalex.org/W3160377831","https://openalex.org/W3165532012","https://openalex.org/W3176767872","https://openalex.org/W3177465322","https://openalex.org/W3193720561","https://openalex.org/W3194532970","https://openalex.org/W3195063056","https://openalex.org/W3210616359","https://openalex.org/W4205931541","https://openalex.org/W4206144045","https://openalex.org/W4213086798","https://openalex.org/W4221131058","https://openalex.org/W4225136393","https://openalex.org/W4229666147","https://openalex.org/W4286111427","https://openalex.org/W4286485213","https://openalex.org/W4312554288","https://openalex.org/W4361291822","https://openalex.org/W4362456023","https://openalex.org/W4366598791","https://openalex.org/W4378187872","https://openalex.org/W4384010336","https://openalex.org/W4385253638","https://openalex.org/W4386022046","https://openalex.org/W4388611453","https://openalex.org/W4389833384","https://openalex.org/W4391540907","https://openalex.org/W4399992647"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W3031052312","https://openalex.org/W4389568370","https://openalex.org/W3032375762","https://openalex.org/W1995515455","https://openalex.org/W2080531066","https://openalex.org/W3108674512","https://openalex.org/W1506200166"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4}],"updated_date":"2026-06-13T06:13:01.061226","created_date":"2025-10-10T00:00:00"}