{"id":"https://openalex.org/W4394685623","doi":"https://doi.org/10.1007/s10660-024-09834-5","title":"Identifying and testing drivers of consumers\u2019 attitude towards last-mile delivery modes","display_name":"Identifying and testing drivers of consumers\u2019 attitude towards last-mile delivery modes","publication_year":2024,"publication_date":"2024-04-10","ids":{"openalex":"https://openalex.org/W4394685623","doi":"https://doi.org/10.1007/s10660-024-09834-5"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-024-09834-5","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-024-09834-5","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-024-09834-5.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10660-024-09834-5.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088414768","display_name":"Benjamin Dominique Klink","orcid":"https://orcid.org/0000-0002-2341-3663"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]},{"id":"https://openalex.org/I4210129390","display_name":"OST - Ostschweizer Fachhochschule","ror":"https://ror.org/038mj2660","country_code":"CH","type":"education","lineage":["https://openalex.org/I4210129390"]},{"id":"https://openalex.org/I4210145378","display_name":"University of Applied Sciences St. Gallen","ror":"https://ror.org/049bwzr51","country_code":"CH","type":"education","lineage":["https://openalex.org/I4210129390","https://openalex.org/I4210145378"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Benjamin Dominique Klink","raw_affiliation_strings":["Department of Strategy and Marketing, OST \u2013 Eastern Switzerland University of Applied Sciences, Rosenbergstrasse 59, 9001, St.Gallen, Switzerland","Institute of Retail Management, University of St. Gallen, Dufourstrasse 40a, 9000, St. Gallen, Switzerland"],"raw_orcid":"https://orcid.org/0000-0002-2341-3663","affiliations":[{"raw_affiliation_string":"Department of Strategy and Marketing, OST \u2013 Eastern Switzerland University of Applied Sciences, Rosenbergstrasse 59, 9001, St.Gallen, Switzerland","institution_ids":["https://openalex.org/I4210129390","https://openalex.org/I4210145378"]},{"raw_affiliation_string":"Institute of Retail Management, University of St. Gallen, Dufourstrasse 40a, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5032276674","display_name":"Samuel Schweizer","orcid":null},"institutions":[{"id":"https://openalex.org/I4210103213","display_name":"Molecular Partners (Switzerland)","ror":"https://ror.org/00tebjn14","country_code":"CH","type":"company","lineage":["https://openalex.org/I4210103213"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Samuel Schweizer","raw_affiliation_strings":["Retail Capital Partners AG, Huobstrasse 3, 8808, Pf\u00e4ffikon, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Retail Capital Partners AG, Huobstrasse 3, 8808, Pf\u00e4ffikon, Switzerland","institution_ids":["https://openalex.org/I4210103213"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5088414768"],"corresponding_institution_ids":["https://openalex.org/I202963720","https://openalex.org/I4210129390","https://openalex.org/I4210145378"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":{"value":2290,"currency":"EUR","value_usd":2890},"fwci":2.781,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.90316749,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"25","issue":"3","first_page":"2241","last_page":"2267"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12306","display_name":"Urban and Freight Transport Logistics","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/2215","display_name":"Building and Construction"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mile","display_name":"Mile","score":0.8611860871315002},{"id":"https://openalex.org/keywords/last-mile","display_name":"Last mile (transportation)","score":0.7895834445953369},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.424813449382782},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.3544704020023346},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3350580036640167},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.29713961482048035},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.13380083441734314},{"id":"https://openalex.org/keywords/geodesy","display_name":"Geodesy","score":0.06898659467697144}],"concepts":[{"id":"https://openalex.org/C186379835","wikidata":"https://www.wikidata.org/wiki/Q253276","display_name":"Mile","level":2,"score":0.8611860871315002},{"id":"https://openalex.org/C45440154","wikidata":"https://www.wikidata.org/wiki/Q6494801","display_name":"Last mile (transportation)","level":3,"score":0.7895834445953369},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.424813449382782},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.3544704020023346},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3350580036640167},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29713961482048035},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.13380083441734314},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.06898659467697144}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10660-024-09834-5","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-024-09834-5","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-024-09834-5.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-024-09834-5","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10660-024-09834-5","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s10660-024-09834-5","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-024-09834-5","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-024-09834-5.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320311363","display_name":"Universit\u00e4t St. Gallen","ror":"https://ror.org/0561a3s31"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4394685623.pdf"},"referenced_works_count":39,"referenced_works":["https://openalex.org/W2016029582","https://openalex.org/W2034170327","https://openalex.org/W2062771415","https://openalex.org/W2084789233","https://openalex.org/W2096361659","https://openalex.org/W2099697766","https://openalex.org/W2102303925","https://openalex.org/W2147466090","https://openalex.org/W2158242434","https://openalex.org/W2162739331","https://openalex.org/W2187558791","https://openalex.org/W2265619644","https://openalex.org/W2466233884","https://openalex.org/W2475799535","https://openalex.org/W2530600265","https://openalex.org/W2736109931","https://openalex.org/W2770585053","https://openalex.org/W2793193396","https://openalex.org/W2801247784","https://openalex.org/W2801702920","https://openalex.org/W2810931684","https://openalex.org/W2888578923","https://openalex.org/W2904683034","https://openalex.org/W2904872517","https://openalex.org/W2905811773","https://openalex.org/W2963999827","https://openalex.org/W2977307013","https://openalex.org/W2980382628","https://openalex.org/W3049418301","https://openalex.org/W3089269093","https://openalex.org/W3117109765","https://openalex.org/W3118489549","https://openalex.org/W3125283999","https://openalex.org/W3129013224","https://openalex.org/W3202413930","https://openalex.org/W4210983798","https://openalex.org/W4251166405","https://openalex.org/W4287219751","https://openalex.org/W4312192455"],"related_works":["https://openalex.org/W4224920455","https://openalex.org/W2974961843","https://openalex.org/W4387715617","https://openalex.org/W2736109931","https://openalex.org/W2525242198","https://openalex.org/W2075280196","https://openalex.org/W4391768511","https://openalex.org/W4387147337","https://openalex.org/W2263936574","https://openalex.org/W2997910527"],"abstract_inverted_index":{"Abstract":[0],"Many":[1],"online":[2],"businesses":[3],"strive":[4],"to":[5,24,32,86,99,119,133],"optimize":[6],"last-mile":[7,27,75,140],"delivery":[8,12,28,44,76,96,115],"cost":[9],"by":[10],"implementing":[11],"modes":[13,29,45],"aimed":[14],"at":[15],"cutting":[16],"costs":[17],"through":[18],"automation":[19],"or":[20],"collaboration.":[21],"Convincing":[22],"consumers":[23],"adopt":[25],"cost-efficient":[26,139],"is":[30,46],"imperative":[31],"successfully":[33],"achieve":[34],"this":[35],"goal.":[36],"Yet,":[37],"evidence":[38,107],"on":[39,60],"consumers\u2019":[40,72],"attitude":[41,53,73,91],"towards":[42,74],"different":[43],"scarce":[47],"and":[48,94],"causes":[49],"of":[50,71,92,111,137],"differences":[51,89],"in":[52,90,114],"are":[54],"currently":[55],"not":[56],"well":[57],"understood.":[58],"Based":[59],"qualitative":[61],"interviews":[62],"with":[63],"e-food":[64],"industry":[65],"experts,":[66],"we":[67,105],"identify":[68],"potential":[69],"drivers":[70,81],"modes.":[77],"We":[78],"test":[79],"these":[80],"experimentally,":[82],"finding":[83],"privacy":[84,112],"concerns":[85],"fully":[87],"mediate":[88],"in-home":[93],"in-garage":[95],"when":[97],"compared":[98],"timed":[100],"in-person":[101],"delivery.":[102,141],"In":[103],"addition,":[104],"find":[106],"indicating":[108],"the":[109],"presence":[110],"calculus":[113],"mode":[116],"choice.":[117],"Next":[118],"reducing":[120],"customer":[121,125],"risk,":[122],"providing":[123],"added":[124],"value":[126],"could":[127],"therefore":[128],"be":[129],"a":[130],"viable":[131],"approach":[132],"encourage":[134],"consumer":[135],"adoption":[136],"more":[138]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}