{"id":"https://openalex.org/W4394013642","doi":"https://doi.org/10.1007/s10660-024-09833-6","title":"Beyond the first bite: understanding how online experience shapes user loyalty in the mobile food app market","display_name":"Beyond the first bite: understanding how online experience shapes user loyalty in the mobile food app market","publication_year":2024,"publication_date":"2024-04-06","ids":{"openalex":"https://openalex.org/W4394013642","doi":"https://doi.org/10.1007/s10660-024-09833-6"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-024-09833-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-024-09833-6","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081295040","display_name":"Yogesh Upadhyay","orcid":"https://orcid.org/0000-0002-6789-0445"},"institutions":[{"id":"https://openalex.org/I191366470","display_name":"ITM University","ror":"https://ror.org/004pc5924","country_code":"IN","type":"education","lineage":["https://openalex.org/I191366470"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Yogesh Upadhyay","raw_affiliation_strings":["ITM University, Gwalior, Madhya Pradesh, NH-44, Bypass Turari, Jhansi Road, India"],"raw_orcid":"https://orcid.org/0000-0002-6789-0445","affiliations":[{"raw_affiliation_string":"ITM University, Gwalior, Madhya Pradesh, NH-44, Bypass Turari, Jhansi Road, India","institution_ids":["https://openalex.org/I191366470"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010927991","display_name":"Ruturaj Baber","orcid":"https://orcid.org/0000-0001-5193-3271"},"institutions":[{"id":"https://openalex.org/I48018076","display_name":"Christ University","ror":"https://ror.org/022tv9y30","country_code":"IN","type":"education","lineage":["https://openalex.org/I48018076"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Ruturaj Baber","raw_affiliation_strings":["School of Business and Management, Christ University NCR, Bengaluru, Karnataka, India"],"raw_orcid":"https://orcid.org/0000-0001-5193-3271","affiliations":[{"raw_affiliation_string":"School of Business and Management, Christ University NCR, Bengaluru, Karnataka, India","institution_ids":["https://openalex.org/I48018076"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078843987","display_name":"Justin Paul","orcid":"https://orcid.org/0000-0001-5062-8371"},"institutions":[{"id":"https://openalex.org/I200399037","display_name":"University of Puerto Rico System","ror":"https://ror.org/02yg0nm07","country_code":"PR","type":"education","lineage":["https://openalex.org/I200399037"]}],"countries":["PR"],"is_corresponding":false,"raw_author_name":"Justin Paul","raw_affiliation_strings":["University of Puerto Rico, San Juan, PR, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Puerto Rico, San Juan, PR, USA","institution_ids":["https://openalex.org/I200399037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089179675","display_name":"Prerana Baber","orcid":"https://orcid.org/0000-0002-7354-1516"},"institutions":[{"id":"https://openalex.org/I102471911","display_name":"Jiwaji University","ror":"https://ror.org/00w9a2z18","country_code":"IN","type":"education","lineage":["https://openalex.org/I102471911"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Prerana Baber","raw_affiliation_strings":["School of Studies in Management, Jiwaji University, Gwalior Madhya Pradesh, India"],"raw_orcid":"https://orcid.org/0000-0002-7354-1516","affiliations":[{"raw_affiliation_string":"School of Studies in Management, Jiwaji University, Gwalior Madhya Pradesh, India","institution_ids":["https://openalex.org/I102471911"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070119347","display_name":"Lisa Cain","orcid":"https://orcid.org/0000-0002-4053-1549"},"institutions":[{"id":"https://openalex.org/I19700959","display_name":"Florida International University","ror":"https://ror.org/02gz6gg07","country_code":"US","type":"education","lineage":["https://openalex.org/I19700959"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Lisa Cain","raw_affiliation_strings":["Chaplin School of Hospitality & Tourism Management, Florida International University, 3000 Northeast 151 Street, North Miami, FL, 33181, USA"],"raw_orcid":"https://orcid.org/0000-0002-4053-1549","affiliations":[{"raw_affiliation_string":"Chaplin School of Hospitality & Tourism Management, Florida International University, 3000 Northeast 151 Street, North Miami, FL, 33181, USA","institution_ids":["https://openalex.org/I19700959"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5070119347"],"corresponding_institution_ids":["https://openalex.org/I19700959"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":10.7444,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.98018636,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"24","issue":"2","first_page":"799","last_page":"823"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.5985949635505676},{"id":"https://openalex.org/keywords/mobile-apps","display_name":"Mobile apps","score":0.5807860493659973},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5344744324684143},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.515419602394104},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5099409818649292},{"id":"https://openalex.org/keywords/brand-loyalty","display_name":"Brand loyalty","score":0.46112412214279175},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.43774816393852234},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3718857169151306},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.36218324303627014},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.301188588142395}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.5985949635505676},{"id":"https://openalex.org/C2988145974","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Mobile apps","level":2,"score":0.5807860493659973},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5344744324684143},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.515419602394104},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5099409818649292},{"id":"https://openalex.org/C2780144342","wikidata":"https://www.wikidata.org/wiki/Q1900653","display_name":"Brand loyalty","level":2,"score":0.46112412214279175},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.43774816393852234},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3718857169151306},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36218324303627014},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.301188588142395}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10660-024-09833-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-024-09833-6","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:elcore:v:24:y:2024:i:2:d:10.1007_s10660-024-09833-6","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10660-024-09833-6","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Zero hunger","id":"https://metadata.un.org/sdg/2","score":0.5}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":126,"referenced_works":["https://openalex.org/W584711825","https://openalex.org/W958481831","https://openalex.org/W1496983414","https://openalex.org/W1517229207","https://openalex.org/W1519056783","https://openalex.org/W1527443536","https://openalex.org/W1537062288","https://openalex.org/W1537187979","https://openalex.org/W1539609515","https://openalex.org/W1574235309","https://openalex.org/W1654255044","https://openalex.org/W1708393801","https://openalex.org/W1791587663","https://openalex.org/W1972762788","https://openalex.org/W1973687016","https://openalex.org/W1980332117","https://openalex.org/W1987364024","https://openalex.org/W1994114890","https://openalex.org/W1994213885","https://openalex.org/W2004845716","https://openalex.org/W2007634774","https://openalex.org/W2017624521","https://openalex.org/W2022720617","https://openalex.org/W2028809046","https://openalex.org/W2034725519","https://openalex.org/W2038446658","https://openalex.org/W2040444178","https://openalex.org/W2057023890","https://openalex.org/W2058254946","https://openalex.org/W2059955887","https://openalex.org/W2071535931","https://openalex.org/W2081375273","https://openalex.org/W2081774187","https://openalex.org/W2090210851","https://openalex.org/W2098440369","https://openalex.org/W2100043458","https://openalex.org/W2101369668","https://openalex.org/W2102467277","https://openalex.org/W2105846236","https://openalex.org/W2112042732","https://openalex.org/W2112081648","https://openalex.org/W2115612291","https://openalex.org/W2116578868","https://openalex.org/W2120789618","https://openalex.org/W2126840412","https://openalex.org/W2131896026","https://openalex.org/W2138071797","https://openalex.org/W2142175015","https://openalex.org/W2142822317","https://openalex.org/W2154384880","https://openalex.org/W2294671587","https://openalex.org/W2319191980","https://openalex.org/W2322233365","https://openalex.org/W2422895071","https://openalex.org/W2520903847","https://openalex.org/W2526763399","https://openalex.org/W2572371720","https://openalex.org/W2577043885","https://openalex.org/W2598200921","https://openalex.org/W2787340230","https://openalex.org/W2787530923","https://openalex.org/W2797702949","https://openalex.org/W2799314179","https://openalex.org/W2803512669","https://openalex.org/W2889156017","https://openalex.org/W2891100457","https://openalex.org/W2911137293","https://openalex.org/W2954694796","https://openalex.org/W2956074555","https://openalex.org/W2961553619","https://openalex.org/W2966032432","https://openalex.org/W2973808208","https://openalex.org/W2975232500","https://openalex.org/W2982387810","https://openalex.org/W2995576379","https://openalex.org/W3041165598","https://openalex.org/W3065898437","https://openalex.org/W3081277128","https://openalex.org/W3082162307","https://openalex.org/W3082622239","https://openalex.org/W3087968084","https://openalex.org/W3093169136","https://openalex.org/W3107620428","https://openalex.org/W3125976894","https://openalex.org/W3133595011","https://openalex.org/W3153094513","https://openalex.org/W3154054730","https://openalex.org/W3158209507","https://openalex.org/W3159743719","https://openalex.org/W3177649686","https://openalex.org/W3181032096","https://openalex.org/W3195411209","https://openalex.org/W3199035532","https://openalex.org/W3200475960","https://openalex.org/W3201671082","https://openalex.org/W3215549880","https://openalex.org/W4205445214","https://openalex.org/W4205981594","https://openalex.org/W4207002647","https://openalex.org/W4233845476","https://openalex.org/W4234081717","https://openalex.org/W4235678817","https://openalex.org/W4237326381","https://openalex.org/W4238019501","https://openalex.org/W4240915221","https://openalex.org/W4243667233","https://openalex.org/W4246244195","https://openalex.org/W4249532312","https://openalex.org/W4250602443","https://openalex.org/W4251859756","https://openalex.org/W4252825741","https://openalex.org/W4253262538","https://openalex.org/W4254267017","https://openalex.org/W4255697435","https://openalex.org/W4256123490","https://openalex.org/W4281632844","https://openalex.org/W4283582016","https://openalex.org/W4298140396","https://openalex.org/W4300527108","https://openalex.org/W4310791793","https://openalex.org/W4313421037","https://openalex.org/W4388854059","https://openalex.org/W6606378378","https://openalex.org/W6631148578","https://openalex.org/W6632324046","https://openalex.org/W6632540144"],"related_works":["https://openalex.org/W1845805263","https://openalex.org/W2352699405","https://openalex.org/W2359825319","https://openalex.org/W2349017641","https://openalex.org/W2220211272","https://openalex.org/W2389285679","https://openalex.org/W2255999361","https://openalex.org/W2351368930","https://openalex.org/W4244078368","https://openalex.org/W2808363712"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}