{"id":"https://openalex.org/W4388539424","doi":"https://doi.org/10.1007/s10660-023-09777-3","title":"Corporate communication during the COVID-19 crisis in a multicultural environment: culture and tweet impact","display_name":"Corporate communication during the COVID-19 crisis in a multicultural environment: culture and tweet impact","publication_year":2023,"publication_date":"2023-11-09","ids":{"openalex":"https://openalex.org/W4388539424","doi":"https://doi.org/10.1007/s10660-023-09777-3"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-023-09777-3","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1007/s10660-023-09777-3","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082091616","display_name":"Faten Kharbat","orcid":"https://orcid.org/0000-0003-2480-0507"},"institutions":[{"id":"https://openalex.org/I161913731","display_name":"Al Ain University","ror":"https://ror.org/023abrt21","country_code":"AE","type":"education","lineage":["https://openalex.org/I161913731"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Faten F. Kharbat","raw_affiliation_strings":["Department of Software Engineering and Computer Science, College of Engineering, Al Ain University, Abu Dhabi, UAE"],"raw_orcid":"https://orcid.org/0000-0003-2480-0507","affiliations":[{"raw_affiliation_string":"Department of Software Engineering and Computer Science, College of Engineering, Al Ain University, Abu Dhabi, UAE","institution_ids":["https://openalex.org/I161913731"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070324956","display_name":"Yezen H. Kannan","orcid":"https://orcid.org/0000-0002-2675-2783"},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Yezen Kannan","raw_affiliation_strings":["College of Business, Department of Accounting, Zayed University, Dubai, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business, Department of Accounting, Zayed University, Dubai, UAE","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062611298","display_name":"Kimberly C. Gleason","orcid":"https://orcid.org/0000-0001-9231-029X"},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Kimberly Gleason","raw_affiliation_strings":["School of Business Administration, Department of Finance, American University of Sharjah, Sharjah, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Administration, Department of Finance, American University of Sharjah, Sharjah, UAE","institution_ids":["https://openalex.org/I199440890"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046809485","display_name":"Amer Qasim","orcid":"https://orcid.org/0000-0002-1818-9687"},"institutions":[{"id":"https://openalex.org/I161913731","display_name":"Al Ain University","ror":"https://ror.org/023abrt21","country_code":"AE","type":"education","lineage":["https://openalex.org/I161913731"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Amer Qasim","raw_affiliation_strings":["Department of Accounting and Finance, College of Business, Al Ain University, Abu Dhabi, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Accounting and Finance, College of Business, Al Ain University, Abu Dhabi, UAE","institution_ids":["https://openalex.org/I161913731"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5082091616"],"corresponding_institution_ids":["https://openalex.org/I161913731"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":0.47,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.71173388,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":"24","issue":"1","first_page":"675","last_page":"709"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9882000088691711,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/collectivism","display_name":"Collectivism","score":0.8040448427200317},{"id":"https://openalex.org/keywords/hofstedes-cultural-dimensions-theory","display_name":"Hofstede's cultural dimensions theory","score":0.8026822805404663},{"id":"https://openalex.org/keywords/uncertainty-avoidance","display_name":"Uncertainty avoidance","score":0.6609116196632385},{"id":"https://openalex.org/keywords/multiculturalism","display_name":"Multiculturalism","score":0.5794838070869446},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5684990882873535},{"id":"https://openalex.org/keywords/crisis-communication","display_name":"Crisis communication","score":0.5663516521453857},{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.5539773106575012},{"id":"https://openalex.org/keywords/disgust","display_name":"Disgust","score":0.48230814933776855},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.42500829696655273},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.4177968204021454},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3868308663368225},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.348408043384552},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.34627074003219604},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2966688275337219},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.288357138633728},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1519860029220581}],"concepts":[{"id":"https://openalex.org/C96420161","wikidata":"https://www.wikidata.org/wiki/Q237789","display_name":"Collectivism","level":3,"score":0.8040448427200317},{"id":"https://openalex.org/C67356462","wikidata":"https://www.wikidata.org/wiki/Q5807210","display_name":"Hofstede's cultural dimensions theory","level":2,"score":0.8026822805404663},{"id":"https://openalex.org/C119469879","wikidata":"https://www.wikidata.org/wiki/Q15514847","display_name":"Uncertainty avoidance","level":4,"score":0.6609116196632385},{"id":"https://openalex.org/C542530943","wikidata":"https://www.wikidata.org/wiki/Q190656","display_name":"Multiculturalism","level":2,"score":0.5794838070869446},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5684990882873535},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.5663516521453857},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.5539773106575012},{"id":"https://openalex.org/C2777375102","wikidata":"https://www.wikidata.org/wiki/Q208351","display_name":"Disgust","level":3,"score":0.48230814933776855},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42500829696655273},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4177968204021454},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3868308663368225},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.348408043384552},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.34627074003219604},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2966688275337219},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.288357138633728},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1519860029220581},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C17022365","wikidata":"https://www.wikidata.org/wiki/Q171995","display_name":"Individualism","level":2,"score":0.0},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10660-023-09777-3","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1007/s10660-023-09777-3","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:elcore:v:24:y:2024:i:1:d:10.1007_s10660-023-09777-3","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10660-023-09777-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":75,"referenced_works":["https://openalex.org/W107951270","https://openalex.org/W170410822","https://openalex.org/W178450645","https://openalex.org/W1505930810","https://openalex.org/W1924942770","https://openalex.org/W1975282317","https://openalex.org/W1978405539","https://openalex.org/W1981098422","https://openalex.org/W1986011430","https://openalex.org/W2001653897","https://openalex.org/W2026050329","https://openalex.org/W2029421905","https://openalex.org/W2047234596","https://openalex.org/W2055399240","https://openalex.org/W2098730244","https://openalex.org/W2116717807","https://openalex.org/W2121001699","https://openalex.org/W2146994378","https://openalex.org/W2152451111","https://openalex.org/W2173001758","https://openalex.org/W2199552485","https://openalex.org/W2237154385","https://openalex.org/W2245541695","https://openalex.org/W2282408813","https://openalex.org/W2396764674","https://openalex.org/W2406116889","https://openalex.org/W2464243336","https://openalex.org/W2486591916","https://openalex.org/W2514950294","https://openalex.org/W2592296456","https://openalex.org/W2605021906","https://openalex.org/W2698429326","https://openalex.org/W2762420902","https://openalex.org/W2773243801","https://openalex.org/W2789315162","https://openalex.org/W2794282654","https://openalex.org/W2796846087","https://openalex.org/W2798156059","https://openalex.org/W2800801364","https://openalex.org/W2801932976","https://openalex.org/W2810517763","https://openalex.org/W2883184890","https://openalex.org/W2888858186","https://openalex.org/W2893591486","https://openalex.org/W2897243325","https://openalex.org/W2936646892","https://openalex.org/W2942622147","https://openalex.org/W2946829690","https://openalex.org/W2974646203","https://openalex.org/W3014758082","https://openalex.org/W3033994945","https://openalex.org/W3034439562","https://openalex.org/W3083607691","https://openalex.org/W3088735601","https://openalex.org/W3121538082","https://openalex.org/W3122634837","https://openalex.org/W3122743006","https://openalex.org/W3123800647","https://openalex.org/W3125521553","https://openalex.org/W3125575827","https://openalex.org/W3154156790","https://openalex.org/W3179324013","https://openalex.org/W3217529127","https://openalex.org/W4200005433","https://openalex.org/W4221043468","https://openalex.org/W4253297878","https://openalex.org/W4255173720","https://openalex.org/W4285817078","https://openalex.org/W4293787236","https://openalex.org/W4300768719","https://openalex.org/W4307047712","https://openalex.org/W6600646892","https://openalex.org/W6758351988","https://openalex.org/W7055983760","https://openalex.org/W7072577459"],"related_works":["https://openalex.org/W2884165057","https://openalex.org/W3152324669","https://openalex.org/W2966776724","https://openalex.org/W1560334781","https://openalex.org/W2013877603","https://openalex.org/W3008554811","https://openalex.org/W3094091127","https://openalex.org/W3165733208","https://openalex.org/W3122302476","https://openalex.org/W2024203935"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-01-25T23:04:38.658462","created_date":"2025-10-10T00:00:00"}
