{"id":"https://openalex.org/W4382400831","doi":"https://doi.org/10.1007/s10660-023-09726-0","title":"When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform","display_name":"When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform","publication_year":2023,"publication_date":"2023-06-28","ids":{"openalex":"https://openalex.org/W4382400831","doi":"https://doi.org/10.1007/s10660-023-09726-0"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-023-09726-0","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-023-09726-0","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029770922","display_name":"Hoon Choi","orcid":"https://orcid.org/0000-0002-0287-206X"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]},{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Hoon S. Choi","raw_affiliation_strings":["Department of Information Technology and Decision Sciences, G. Brint Ryan College of Business, University of North Texas, 1155 Union Circle, Denton, TX, 76203-5017, USA"],"raw_orcid":"https://orcid.org/0000-0002-0287-206X","affiliations":[{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, G. Brint Ryan College of Business, University of North Texas, 1155 Union Circle, Denton, TX, 76203-5017, USA","institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026334667","display_name":"Steven Leon","orcid":"https://orcid.org/0000-0002-9535-8552"},"institutions":[{"id":"https://openalex.org/I4210164117","display_name":"Walker (United States)","ror":"https://ror.org/05hgh7849","country_code":"US","type":"company","lineage":["https://openalex.org/I4210164117"]},{"id":"https://openalex.org/I430192","display_name":"Appalachian State University","ror":"https://ror.org/051m4vc48","country_code":"US","type":"education","lineage":["https://openalex.org/I430192"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Steven Leon","raw_affiliation_strings":["Department of Marketing & Supply Chain Management, Walker College of Business, Appalachian State University, 416 Howard Street, 4055 Peacock Hall, Boone, NC, 28608-2037, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing & Supply Chain Management, Walker College of Business, Appalachian State University, 416 Howard Street, 4055 Peacock Hall, Boone, NC, 28608-2037, USA","institution_ids":["https://openalex.org/I430192","https://openalex.org/I4210164117"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5029770922"],"corresponding_institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":12.3905,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.98513651,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"25","issue":"3","first_page":"1657","last_page":"1684"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9855999946594238,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9979628920555115},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.8008538484573364},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6032664179801941},{"id":"https://openalex.org/keywords/amazon-rainforest","display_name":"Amazon rainforest","score":0.4799690246582031},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.472321480512619},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4199364483356476},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3400880694389343},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.32390910387039185},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.20984023809432983},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.20238575339317322},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.12975746393203735},{"id":"https://openalex.org/keywords/ecology","display_name":"Ecology","score":0.07053536176681519},{"id":"https://openalex.org/keywords/biology","display_name":"Biology","score":0.06454792618751526}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9979628920555115},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.8008538484573364},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6032664179801941},{"id":"https://openalex.org/C535291247","wikidata":"https://www.wikidata.org/wiki/Q177567","display_name":"Amazon rainforest","level":2,"score":0.4799690246582031},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.472321480512619},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4199364483356476},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3400880694389343},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.32390910387039185},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.20984023809432983},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.20238575339317322},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.12975746393203735},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.07053536176681519},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.06454792618751526},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10660-023-09726-0","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10660-023-09726-0","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-023-09726-0","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10660-023-09726-0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":97,"referenced_works":["https://openalex.org/W841295348","https://openalex.org/W1078092173","https://openalex.org/W1130813113","https://openalex.org/W1412536301","https://openalex.org/W1507478244","https://openalex.org/W1708393801","https://openalex.org/W1885495643","https://openalex.org/W1914475855","https://openalex.org/W1932598871","https://openalex.org/W1964163958","https://openalex.org/W1966503997","https://openalex.org/W1967025894","https://openalex.org/W1978252169","https://openalex.org/W1980357038","https://openalex.org/W1983912021","https://openalex.org/W2002824888","https://openalex.org/W2012662675","https://openalex.org/W2022518407","https://openalex.org/W2030387474","https://openalex.org/W2042134810","https://openalex.org/W2042214850","https://openalex.org/W2047390227","https://openalex.org/W2054803126","https://openalex.org/W2062212388","https://openalex.org/W2063551491","https://openalex.org/W2064842354","https://openalex.org/W2066636235","https://openalex.org/W2069293166","https://openalex.org/W2072566632","https://openalex.org/W2075827992","https://openalex.org/W2081089760","https://openalex.org/W2087006430","https://openalex.org/W2087294982","https://openalex.org/W2093548531","https://openalex.org/W2095942159","https://openalex.org/W2096268027","https://openalex.org/W2097448524","https://openalex.org/W2105485775","https://openalex.org/W2110742838","https://openalex.org/W2118110394","https://openalex.org/W2119724797","https://openalex.org/W2120061261","https://openalex.org/W2136162186","https://openalex.org/W2136360414","https://openalex.org/W2147156975","https://openalex.org/W2157279122","https://openalex.org/W2169955073","https://openalex.org/W2170127992","https://openalex.org/W2171677167","https://openalex.org/W2201929092","https://openalex.org/W2313274068","https://openalex.org/W2316743171","https://openalex.org/W2340073912","https://openalex.org/W2344523104","https://openalex.org/W2508998601","https://openalex.org/W2549817308","https://openalex.org/W2562752476","https://openalex.org/W2585707601","https://openalex.org/W2602808862","https://openalex.org/W2611789547","https://openalex.org/W2726474813","https://openalex.org/W2734274482","https://openalex.org/W2780946198","https://openalex.org/W2793787528","https://openalex.org/W2797475717","https://openalex.org/W2801315249","https://openalex.org/W2885217569","https://openalex.org/W2886443583","https://openalex.org/W2916715970","https://openalex.org/W2952321608","https://openalex.org/W2955996947","https://openalex.org/W2971196067","https://openalex.org/W2973167823","https://openalex.org/W3010728474","https://openalex.org/W3016040535","https://openalex.org/W3039143791","https://openalex.org/W3087228565","https://openalex.org/W3093340404","https://openalex.org/W3104351018","https://openalex.org/W3108120976","https://openalex.org/W3121845706","https://openalex.org/W3122254441","https://openalex.org/W3122724846","https://openalex.org/W3123091093","https://openalex.org/W3123967386","https://openalex.org/W3124804010","https://openalex.org/W3124987483","https://openalex.org/W3141714916","https://openalex.org/W4205612138","https://openalex.org/W4233454717","https://openalex.org/W4239241662","https://openalex.org/W4243462225","https://openalex.org/W4248588746","https://openalex.org/W4289544931","https://openalex.org/W4405465512","https://openalex.org/W6604935739","https://openalex.org/W7030123355"],"related_works":["https://openalex.org/W2613921548","https://openalex.org/W4285360723","https://openalex.org/W4281847990","https://openalex.org/W2002563848","https://openalex.org/W2488228222","https://openalex.org/W2570913877","https://openalex.org/W3037056935","https://openalex.org/W2934621214","https://openalex.org/W2092282862","https://openalex.org/W3214344174"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":2}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}