{"id":"https://openalex.org/W4327968785","doi":"https://doi.org/10.1007/s10660-023-09689-2","title":"Returns handling in e-commerce: How to avoid demand negativity in supply chain contracts with returns?","display_name":"Returns handling in e-commerce: How to avoid demand negativity in supply chain contracts with returns?","publication_year":2023,"publication_date":"2023-03-20","ids":{"openalex":"https://openalex.org/W4327968785","doi":"https://doi.org/10.1007/s10660-023-09689-2"},"language":"en","primary_location":{"id":"doi:10.1007/s10660-023-09689-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-023-09689-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-023-09689-2.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10660-023-09689-2.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053172673","display_name":"Milena Bieniek","orcid":"https://orcid.org/0000-0001-9686-7650"},"institutions":[{"id":"https://openalex.org/I174183983","display_name":"Maria Curie-Sk\u0142odowska University","ror":"https://ror.org/015h0qg34","country_code":"PL","type":"education","lineage":["https://openalex.org/I174183983"]}],"countries":["PL"],"is_corresponding":true,"raw_author_name":"Milena Bieniek","raw_affiliation_strings":["Economic Faculty, Institute of Management and Quality Sciences, Maria Curie-Sklodowska University, pl. Marii Curie-Sklodowskiej 5, Lublin, 20-031, Poland"],"raw_orcid":"https://orcid.org/0000-0001-9686-7650","affiliations":[{"raw_affiliation_string":"Economic Faculty, Institute of Management and Quality Sciences, Maria Curie-Sklodowska University, pl. Marii Curie-Sklodowskiej 5, Lublin, 20-031, Poland","institution_ids":["https://openalex.org/I174183983"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5053172673"],"corresponding_institution_ids":["https://openalex.org/I174183983"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":{"value":2290,"currency":"EUR","value_usd":2890},"fwci":1.8301,"has_fulltext":true,"cited_by_count":6,"citation_normalized_percentile":{"value":0.86663321,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"25","issue":"1","first_page":"271","last_page":"294"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12659","display_name":"Innovation Diffusion and Forecasting","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/constraint","display_name":"Constraint (computer-aided design)","score":0.7183631062507629},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.6352559924125671},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.6019859313964844},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.5753389596939087},{"id":"https://openalex.org/keywords/negativity-effect","display_name":"Negativity effect","score":0.5255652666091919},{"id":"https://openalex.org/keywords/supply-and-demand","display_name":"Supply and demand","score":0.4662899672985077},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.4633150100708008},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.4463978409767151},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.43600261211395264},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.4155041575431824},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.40206995606422424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4018074572086334},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19086241722106934},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.10977184772491455},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.08294916152954102},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.08068987727165222}],"concepts":[{"id":"https://openalex.org/C2776036281","wikidata":"https://www.wikidata.org/wiki/Q48769818","display_name":"Constraint (computer-aided design)","level":2,"score":0.7183631062507629},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6352559924125671},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.6019859313964844},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.5753389596939087},{"id":"https://openalex.org/C7453019","wikidata":"https://www.wikidata.org/wiki/Q16254302","display_name":"Negativity effect","level":2,"score":0.5255652666091919},{"id":"https://openalex.org/C120330832","wikidata":"https://www.wikidata.org/wiki/Q166656","display_name":"Supply and demand","level":2,"score":0.4662899672985077},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.4633150100708008},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.4463978409767151},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43600261211395264},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.4155041575431824},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.40206995606422424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4018074572086334},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19086241722106934},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10977184772491455},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.08294916152954102},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.08068987727165222},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s10660-023-09689-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-023-09689-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-023-09689-2.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:pubmedcentral.nih.gov:10025800","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/10025800","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC10025800/pdf/10660_2023_Article_9689.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Electron Commer Res","raw_type":"Text"},{"id":"pmh:oai:RePEc:spr:elcore:v:25:y:2025:i:1:d:10.1007_s10660-023-09689-2","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10660-023-09689-2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s10660-023-09689-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10660-023-09689-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10660-023-09689-2.pdf","source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G47272697","display_name":null,"funder_award_id":"2019/35/D/HS4/00801","funder_id":"https://openalex.org/F4320322511","funder_display_name":"Narodowe Centrum Nauki"},{"id":"https://openalex.org/G5285808978","display_name":null,"funder_award_id":"2019/35/D/HS4/00801","funder_id":"https://openalex.org/F4320322650","funder_display_name":"Narodowym Centrum Nauki"}],"funders":[{"id":"https://openalex.org/F4320322511","display_name":"Narodowe Centrum Nauki","ror":"https://ror.org/03ha2q922"},{"id":"https://openalex.org/F4320322650","display_name":"Narodowym Centrum Nauki","ror":"https://ror.org/03ha2q922"}],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4327968785.pdf"},"referenced_works_count":36,"referenced_works":["https://openalex.org/W1499210554","https://openalex.org/W1601951354","https://openalex.org/W1965626835","https://openalex.org/W1971699302","https://openalex.org/W1995656259","https://openalex.org/W2011039067","https://openalex.org/W2041777999","https://openalex.org/W2053313148","https://openalex.org/W2063271257","https://openalex.org/W2065245021","https://openalex.org/W2090515235","https://openalex.org/W2125208917","https://openalex.org/W2136612012","https://openalex.org/W2138184479","https://openalex.org/W2142078937","https://openalex.org/W2157672420","https://openalex.org/W2161229252","https://openalex.org/W2318010260","https://openalex.org/W2752680508","https://openalex.org/W2773364422","https://openalex.org/W2783832136","https://openalex.org/W2791996193","https://openalex.org/W2795657568","https://openalex.org/W2960032069","https://openalex.org/W2965802344","https://openalex.org/W3024782436","https://openalex.org/W3093052642","https://openalex.org/W3123237146","https://openalex.org/W3123278189","https://openalex.org/W3168580981","https://openalex.org/W3217677014","https://openalex.org/W4226215136","https://openalex.org/W4226265012","https://openalex.org/W4309632156","https://openalex.org/W4384933539","https://openalex.org/W7043670057"],"related_works":["https://openalex.org/W2528835225","https://openalex.org/W2315161915","https://openalex.org/W2767550285","https://openalex.org/W2331396589","https://openalex.org/W4288486001","https://openalex.org/W2620085874","https://openalex.org/W2064496565","https://openalex.org/W2108330697","https://openalex.org/W2625877718","https://openalex.org/W1575661125"],"abstract_inverted_index":{"Abstract":[0],"E-commerce":[1],"constitutes":[2],"a":[3,29],"system":[4],"for":[5],"the":[6,19,35,46,73,80,83,109,117,120],"online":[7,26],"purchase":[8],"and":[9,13,45],"sale":[10],"of":[11,59,82,116],"services":[12],"commodities.":[14],"This":[15],"theoretical":[16,128],"article":[17],"investigates":[18],"manufacturer":[20],"handling":[21,103],"strategy":[22],"which":[23,63,105],"occurs":[24],"in":[25,28,55,66,72,97],"shopping,":[27],"centralized":[30],"or":[31],"decentralized":[32],"channel":[33],"under":[34],"wholesale":[36,48],"price":[37,49],"contract.":[38],"The":[39,57,94,127],"retailer\u2019s":[40],"optimal":[41],"order":[42],"quantity,":[43],"price,":[44],"manufacturer\u2019s":[47],"are":[50],"derived":[51],"assuming":[52],"additive":[53,118],"uncertainty":[54],"demand.":[56],"possibility":[58],"negative":[60],"demand":[61,87,124],"realizations,":[62],"may":[64],"occur":[65],"adverse":[67],"market":[68],"circumstances,":[69],"is":[70,88,106,125,130],"verified":[71],"investigated":[74],"models.":[75],"It":[76],"was":[77],"proved":[78],"that":[79],"imposition":[81],"non-negativity":[84,95],"prerequisite":[85],"on":[86],"vital":[89],"to":[90],"obtain":[91],"complete":[92],"results.":[93],"constraint":[96],"this":[98],"study":[99],"incorporates":[100],"consumer\u2019s":[101],"returns":[102],"costs":[104],"different":[107],"than":[108],"previously":[110],"used":[111],"constraint.":[112],"As":[113],"an":[114],"extension":[115],"case,":[119],"model":[121],"with":[122,132],"iso-elastic":[123],"discussed.":[126],"analysis":[129],"enriched":[131],"numerical":[133],"examples.":[134]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
