{"id":"https://openalex.org/W3035898900","doi":"https://doi.org/10.1007/s10639-020-10252-x","title":"An outcome of expert-oriented digitalization of university processes","display_name":"An outcome of expert-oriented digitalization of university processes","publication_year":2020,"publication_date":"2020-06-22","ids":{"openalex":"https://openalex.org/W3035898900","doi":"https://doi.org/10.1007/s10639-020-10252-x","mag":"3035898900"},"language":"en","primary_location":{"id":"doi:10.1007/s10639-020-10252-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10639-020-10252-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10639-020-10252-x.pdf","source":{"id":"https://openalex.org/S166722454","display_name":"Education and Information Technologies","issn_l":"1360-2357","issn":["1360-2357","1573-7608"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Education and Information Technologies","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10639-020-10252-x.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033806874","display_name":"Altti Lagstedt","orcid":"https://orcid.org/0000-0002-9389-9558"},"institutions":[{"id":"https://openalex.org/I155660961","display_name":"University of Turku","ror":"https://ror.org/05vghhr25","country_code":"FI","type":"education","lineage":["https://openalex.org/I155660961"]},{"id":"https://openalex.org/I38186990","display_name":"Haaga-Helia University of Applied Sciences","ror":"https://ror.org/05cqf4668","country_code":"FI","type":"education","lineage":["https://openalex.org/I38186990"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Altti Lagstedt","raw_affiliation_strings":["Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland","Turku School of Economics, Turku University, Rehtorinpellonkatu 3, 20500, Turku, Finland"],"raw_orcid":"https://orcid.org/0000-0002-9389-9558","affiliations":[{"raw_affiliation_string":"Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland","institution_ids":["https://openalex.org/I38186990"]},{"raw_affiliation_string":"Turku School of Economics, Turku University, Rehtorinpellonkatu 3, 20500, Turku, Finland","institution_ids":["https://openalex.org/I155660961"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031835110","display_name":"Juha P. Lindstedt","orcid":null},"institutions":[{"id":"https://openalex.org/I38186990","display_name":"Haaga-Helia University of Applied Sciences","ror":"https://ror.org/05cqf4668","country_code":"FI","type":"education","lineage":["https://openalex.org/I38186990"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Juha P. Lindstedt","raw_affiliation_strings":["Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland","institution_ids":["https://openalex.org/I38186990"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040188944","display_name":"Raine Kauppinen","orcid":"https://orcid.org/0000-0002-6420-4091"},"institutions":[{"id":"https://openalex.org/I38186990","display_name":"Haaga-Helia University of Applied Sciences","ror":"https://ror.org/05cqf4668","country_code":"FI","type":"education","lineage":["https://openalex.org/I38186990"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Raine Kauppinen","raw_affiliation_strings":["Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Haaga-Helia University of Applied Sciences, Ratapihantie 13, 00520, Helsinki, Finland","institution_ids":["https://openalex.org/I38186990"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5033806874"],"corresponding_institution_ids":["https://openalex.org/I155660961","https://openalex.org/I38186990"],"apc_list":{"value":2590,"currency":"EUR","value_usd":3190},"apc_paid":{"value":2170,"currency":"EUR","value_usd":2340},"fwci":3.3744,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.92431177,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"25","issue":"6","first_page":"5853","last_page":"5871"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9923999905586243,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/adaptability","display_name":"Adaptability","score":0.8736381530761719},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6554409265518188},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5947933197021484},{"id":"https://openalex.org/keywords/core","display_name":"Core (optical fiber)","score":0.535152018070221},{"id":"https://openalex.org/keywords/outcome","display_name":"Outcome (game theory)","score":0.529694139957428},{"id":"https://openalex.org/keywords/baseline","display_name":"Baseline (sea)","score":0.5147254467010498},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.511326253414154},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.510337769985199},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.507091760635376},{"id":"https://openalex.org/keywords/test","display_name":"Test (biology)","score":0.46792173385620117},{"id":"https://openalex.org/keywords/educational-technology","display_name":"Educational technology","score":0.44097253680229187},{"id":"https://openalex.org/keywords/process-modeling","display_name":"Process modeling","score":0.4128355085849762},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.4024299681186676},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.39339232444763184},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3460346460342407},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.31849634647369385},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2758042812347412},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.21518820524215698},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.19593939185142517},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.16350111365318298},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.1354599893093109},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1073664128780365}],"concepts":[{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.8736381530761719},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6554409265518188},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5947933197021484},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.535152018070221},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.529694139957428},{"id":"https://openalex.org/C12725497","wikidata":"https://www.wikidata.org/wiki/Q810247","display_name":"Baseline (sea)","level":2,"score":0.5147254467010498},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.511326253414154},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.510337769985199},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.507091760635376},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.46792173385620117},{"id":"https://openalex.org/C16443162","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Educational technology","level":2,"score":0.44097253680229187},{"id":"https://openalex.org/C76956256","wikidata":"https://www.wikidata.org/wiki/Q27610560","display_name":"Process modeling","level":3,"score":0.4128355085849762},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.4024299681186676},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39339232444763184},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3460346460342407},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.31849634647369385},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2758042812347412},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.21518820524215698},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.19593939185142517},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.16350111365318298},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.1354599893093109},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1073664128780365},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s10639-020-10252-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10639-020-10252-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10639-020-10252-x.pdf","source":{"id":"https://openalex.org/S166722454","display_name":"Education and Information Technologies","issn_l":"1360-2357","issn":["1360-2357","1573-7608"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Education and Information Technologies","raw_type":"journal-article"},{"id":"pmh:oai:www.theseus.fi:10024/429420","is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/429420","pdf_url":null,"source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"36047","raw_type":"publication"},{"id":"pmh:oai:www.utupub.fi:10024/159131","is_oa":true,"landing_page_url":"https://www.utupub.fi/handle/10024/159131","pdf_url":null,"source":{"id":"https://openalex.org/S4306402470","display_name":"UTUPub (University of Turku)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I155660961","host_organization_name":"University of Turku","host_organization_lineage":["https://openalex.org/I155660961"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"doi:10.1007/s10639-020-10252-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10639-020-10252-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10639-020-10252-x.pdf","source":{"id":"https://openalex.org/S166722454","display_name":"Education and Information Technologies","issn_l":"1360-2357","issn":["1360-2357","1573-7608"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Education and Information Technologies","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5600000023841858}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3035898900.pdf","grobid_xml":"https://content.openalex.org/works/W3035898900.grobid-xml"},"referenced_works_count":44,"referenced_works":["https://openalex.org/W649902303","https://openalex.org/W1527311855","https://openalex.org/W1579517781","https://openalex.org/W1592309167","https://openalex.org/W1602519790","https://openalex.org/W1839693219","https://openalex.org/W1922304770","https://openalex.org/W2008441192","https://openalex.org/W2019571390","https://openalex.org/W2033362897","https://openalex.org/W2033943395","https://openalex.org/W2052495372","https://openalex.org/W2062616630","https://openalex.org/W2064344865","https://openalex.org/W2071715839","https://openalex.org/W2087291729","https://openalex.org/W2100379340","https://openalex.org/W2123438112","https://openalex.org/W2134648895","https://openalex.org/W2136904762","https://openalex.org/W2146578031","https://openalex.org/W2187585245","https://openalex.org/W2274131122","https://openalex.org/W2293994933","https://openalex.org/W2295024356","https://openalex.org/W2322532428","https://openalex.org/W2497136633","https://openalex.org/W2578737298","https://openalex.org/W2606568264","https://openalex.org/W2776461732","https://openalex.org/W2891166834","https://openalex.org/W2895276526","https://openalex.org/W2900288684","https://openalex.org/W2902410500","https://openalex.org/W2914127614","https://openalex.org/W2921937315","https://openalex.org/W2964111327","https://openalex.org/W2998678832","https://openalex.org/W3005763101","https://openalex.org/W3146494689","https://openalex.org/W3171910465","https://openalex.org/W4235740867","https://openalex.org/W4245815223","https://openalex.org/W6634871824"],"related_works":["https://openalex.org/W1778671501","https://openalex.org/W2281014969","https://openalex.org/W2403967028","https://openalex.org/W29490832","https://openalex.org/W2349954203","https://openalex.org/W2387965203","https://openalex.org/W3114912707","https://openalex.org/W2066228984","https://openalex.org/W3194914602","https://openalex.org/W2130425969"],"abstract_inverted_index":{"Abstract":[0],"Digitalization":[1],"challenges":[2],"the":[3,80,99,105,110,114,124,132,135],"way":[4],"in":[5,18,68,148],"which":[6],"business":[7,19],"processes":[8,52,59,84],"are":[9,60],"seen.":[10],"The":[11,102],"potential":[12],"for":[13,79,143],"enhancement":[14],"is":[15,38],"even":[16],"recognized":[17],"areas":[20],"that":[21],"traditionally":[22],"have":[23,32,41],"little":[24],"to":[25,45,120],"do":[26],"with":[27],"IT.":[28],"Even":[29],"though":[30],"universities":[31],"long-standing":[33],"traditions":[34],"of":[35,82,109,134],"how":[36],"work":[37],"organized,":[39],"they":[40,65],"not":[42,61],"been":[43],"eager":[44],"adopt":[46],"digitalized":[47],"processes.":[48],"Because":[49],"core":[50,95],"university":[51,83,144],"rely":[53],"on":[54,113,131],"highly":[55],"skilled":[56],"experts,":[57],"digitalizing":[58,93],"as":[62,64,140],"straightforward":[63],"would":[66],"be":[67],"more":[69,126],"mechanical":[70],"work.":[71],"We":[72],"developed":[73],"an":[74],"expert-oriented":[75],"digitalization":[76,81,146],"model":[77,125],"(EXOD)":[78],"and":[85,107,122],"tested":[86],"it":[87,139],"using":[88],"a":[89,94,141],"case":[90],"study.":[91],"After":[92],"process,":[96],"we":[97,116,137],"interviewed":[98],"experts":[100],"involved.":[101],"results":[103],"show":[104],"usefulness":[106],"adaptability":[108,133],"model.":[111],"Based":[112],"results,":[115],"recommend":[117,138],"further":[118],"studies":[119],"refine":[121],"test":[123],"comprehensively.":[127],"In":[128],"addition,":[129],"based":[130],"model,":[136],"baseline":[142],"process":[145],"projects":[147],"general.":[149]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":5}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
