{"id":"https://openalex.org/W4402011099","doi":"https://doi.org/10.1007/s10479-024-06221-z","title":"Managing customer waiting times in an inventory system using Conditional Value-at-Risk measure","display_name":"Managing customer waiting times in an inventory system using Conditional Value-at-Risk measure","publication_year":2024,"publication_date":"2024-08-29","ids":{"openalex":"https://openalex.org/W4402011099","doi":"https://doi.org/10.1007/s10479-024-06221-z"},"language":"en","primary_location":{"id":"doi:10.1007/s10479-024-06221-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-024-06221-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-024-06221-z.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10479-024-06221-z.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062938211","display_name":"Taher Ahmadi","orcid":"https://orcid.org/0000-0002-8928-8172"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]},{"id":"https://openalex.org/I870178186","display_name":"Nyenrode Business University","ror":"https://ror.org/018528593","country_code":"NL","type":"education","lineage":["https://openalex.org/I870178186"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Taher Ahmadi","raw_affiliation_strings":["Industrial Engineering and Innovation Sciences Department, Postbus 513, 5600 MB, Eindhoven, The Netherlands","Marketing & SCM Center, Nyenrode Business University, Straatweg 25, P.O. Box 130, 3620 AC, Breukelen, The Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-8928-8172","affiliations":[{"raw_affiliation_string":"Industrial Engineering and Innovation Sciences Department, Postbus 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"Marketing & SCM Center, Nyenrode Business University, Straatweg 25, P.O. Box 130, 3620 AC, Breukelen, The Netherlands","institution_ids":["https://openalex.org/I870178186"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090778791","display_name":"Alireza F. Hesaraki","orcid":"https://orcid.org/0000-0002-7266-4303"},"institutions":[{"id":"https://openalex.org/I126231945","display_name":"Queen's University Belfast","ror":"https://ror.org/00hswnk62","country_code":"GB","type":"education","lineage":["https://openalex.org/I126231945"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Alireza F. Hesaraki","raw_affiliation_strings":["Queen\u2019s Business School, Queen\u2019s University Belfast, Belfast, UK","Queen's Business School, Queen's University Belfast, Belfast, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queen\u2019s Business School, Queen\u2019s University Belfast, Belfast, UK","institution_ids":["https://openalex.org/I126231945"]},{"raw_affiliation_string":"Queen's Business School, Queen's University Belfast, Belfast, UK","institution_ids":["https://openalex.org/I126231945"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029300667","display_name":"Anwar Mahmoodi","orcid":"https://orcid.org/0000-0001-6061-4491"},"institutions":[{"id":"https://openalex.org/I3124704065","display_name":"University of Kurdistan","ror":"https://ror.org/04k89yk85","country_code":"IR","type":"education","lineage":["https://openalex.org/I3124704065"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Anwar Mahmoodi","raw_affiliation_strings":["Department of Industrial Engineering, University of Kurdistan, Sanandaj, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, University of Kurdistan, Sanandaj, Iran","institution_ids":["https://openalex.org/I3124704065"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069502312","display_name":"Ahmadreza Marandi","orcid":"https://orcid.org/0000-0003-4205-1167"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ahmadreza Marandi","raw_affiliation_strings":["Industrial Engineering and Innovation Sciences Department, Eindhoven University of Technology, Eindhoven, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Industrial Engineering and Innovation Sciences Department, Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5062938211"],"corresponding_institution_ids":["https://openalex.org/I83019370","https://openalex.org/I870178186"],"apc_list":{"value":2390,"currency":"EUR","value_usd":2990},"apc_paid":{"value":2390,"currency":"EUR","value_usd":2990},"fwci":4.3289,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.94789149,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"344","issue":"1","first_page":"1","last_page":"45"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.9549000263214111,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/risk-aversion","display_name":"Risk aversion (psychology)","score":0.578924834728241},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.48378226161003113},{"id":"https://openalex.org/keywords/economic-order-quantity","display_name":"Economic order quantity","score":0.46212124824523926},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.4512379467487335},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.4371180236339569},{"id":"https://openalex.org/keywords/customer-base","display_name":"Customer base","score":0.42739391326904297},{"id":"https://openalex.org/keywords/lead-time","display_name":"Lead time","score":0.4172510802745819},{"id":"https://openalex.org/keywords/stock","display_name":"Stock (firearms)","score":0.4150792062282562},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.387956827878952},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.2532944083213806},{"id":"https://openalex.org/keywords/expected-utility-hypothesis","display_name":"Expected utility hypothesis","score":0.2330881655216217},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19676485657691956},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.15218684077262878},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.14099004864692688},{"id":"https://openalex.org/keywords/financial-economics","display_name":"Financial economics","score":0.13575416803359985}],"concepts":[{"id":"https://openalex.org/C129915516","wikidata":"https://www.wikidata.org/wiki/Q17083550","display_name":"Risk aversion (psychology)","level":3,"score":0.578924834728241},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.48378226161003113},{"id":"https://openalex.org/C1199943","wikidata":"https://www.wikidata.org/wiki/Q451299","display_name":"Economic order quantity","level":3,"score":0.46212124824523926},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.4512379467487335},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.4371180236339569},{"id":"https://openalex.org/C2777276756","wikidata":"https://www.wikidata.org/wiki/Q5196446","display_name":"Customer base","level":2,"score":0.42739391326904297},{"id":"https://openalex.org/C2781468064","wikidata":"https://www.wikidata.org/wiki/Q1267117","display_name":"Lead time","level":2,"score":0.4172510802745819},{"id":"https://openalex.org/C204036174","wikidata":"https://www.wikidata.org/wiki/Q909380","display_name":"Stock (firearms)","level":2,"score":0.4150792062282562},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.387956827878952},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.2532944083213806},{"id":"https://openalex.org/C205706631","wikidata":"https://www.wikidata.org/wiki/Q2319304","display_name":"Expected utility hypothesis","level":2,"score":0.2330881655216217},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19676485657691956},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.15218684077262878},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.14099004864692688},{"id":"https://openalex.org/C106159729","wikidata":"https://www.wikidata.org/wiki/Q2294553","display_name":"Financial economics","level":1,"score":0.13575416803359985},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s10479-024-06221-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-024-06221-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-024-06221-z.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},{"id":"pmh:oai:pure.qub.ac.uk/portal:openaire/fab20d78-295c-41a6-9878-9ab50b5d0c52","is_oa":true,"landing_page_url":"https://pure.qub.ac.uk/en/publications/fab20d78-295c-41a6-9878-9ab50b5d0c52","pdf_url":null,"source":{"id":"https://openalex.org/S4306402319","display_name":"Research Portal (Queen's University Belfast)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I126231945","host_organization_name":"Queen's University Belfast","host_organization_lineage":["https://openalex.org/I126231945"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Ahmadi, T, Hesaraki, A F, Mahmoodi, A & Marandi, A 2025, 'Managing customer waiting times in an inventory system using Conditional Value-at-Risk measure', Annals of Operations Research, vol. 344, pp. 1-45. https://doi.org/10.1007/s10479-024-06221-z","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:pure.tue.nl:openaire_cris_publications/9bc96655-a437-45d6-b1b6-d3ff0a7296ff","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/9bc96655-a437-45d6-b1b6-d3ff0a7296ff","pdf_url":"https://pure.tue.nl/ws/files/350327446/s10479-024-06221-z.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Ahmadi, T, Hesaraki, A F, Mahmoodi, A & Marandi, A 2025, 'Managing Customer Waiting Times in an Inventory System Using Conditional Value-at-Risk Measure', Annals of Operations Research, vol. 344, no. 1, pp. 1-45. https://doi.org/10.1007/s10479-024-06221-z","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:RePEc:spr:annopr:v:344:y:2025:i:1:d:10.1007_s10479-024-06221-z","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10479-024-06221-z","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s10479-024-06221-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-024-06221-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-024-06221-z.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4402011099.pdf","grobid_xml":"https://content.openalex.org/works/W4402011099.grobid-xml"},"referenced_works_count":58,"referenced_works":["https://openalex.org/W1647779468","https://openalex.org/W1966852670","https://openalex.org/W1981342995","https://openalex.org/W1990890745","https://openalex.org/W1994506654","https://openalex.org/W2009099404","https://openalex.org/W2033405285","https://openalex.org/W2036487979","https://openalex.org/W2037545986","https://openalex.org/W2056176864","https://openalex.org/W2058527128","https://openalex.org/W2061284877","https://openalex.org/W2062294137","https://openalex.org/W2096839201","https://openalex.org/W2097975212","https://openalex.org/W2098215764","https://openalex.org/W2102032685","https://openalex.org/W2116233783","https://openalex.org/W2117996383","https://openalex.org/W2120377617","https://openalex.org/W2137319987","https://openalex.org/W2140755037","https://openalex.org/W2141928012","https://openalex.org/W2143209008","https://openalex.org/W2169876704","https://openalex.org/W2170049526","https://openalex.org/W2171658129","https://openalex.org/W2319821645","https://openalex.org/W2565392178","https://openalex.org/W2618922123","https://openalex.org/W2753725079","https://openalex.org/W2766331864","https://openalex.org/W2808147546","https://openalex.org/W2810360796","https://openalex.org/W2902739224","https://openalex.org/W2917790053","https://openalex.org/W2924271801","https://openalex.org/W2931137994","https://openalex.org/W2934422936","https://openalex.org/W2975179473","https://openalex.org/W2992515800","https://openalex.org/W3018087094","https://openalex.org/W3021272138","https://openalex.org/W3044774215","https://openalex.org/W3091954026","https://openalex.org/W3095479090","https://openalex.org/W3122327405","https://openalex.org/W3125388490","https://openalex.org/W3183407550","https://openalex.org/W3199349361","https://openalex.org/W4200446589","https://openalex.org/W4224270783","https://openalex.org/W4281640033","https://openalex.org/W4281731142","https://openalex.org/W4282557487","https://openalex.org/W4296118319","https://openalex.org/W4297081765","https://openalex.org/W6634140337"],"related_works":["https://openalex.org/W2772123333","https://openalex.org/W4210279010","https://openalex.org/W4400578514","https://openalex.org/W2771816871","https://openalex.org/W139571305","https://openalex.org/W3126452954","https://openalex.org/W1966522520","https://openalex.org/W2618228537","https://openalex.org/W2352381022","https://openalex.org/W2110590445"],"abstract_inverted_index":{"Abstract":[0],"In":[1],"today\u2019s":[2],"fast-paced":[3],"world,":[4],"delays":[5],"or":[6,240],"prolonged":[7,30],"customer":[8,31,152],"waiting":[9,32,153,247],"times":[10,33],"pose":[11],"a":[12,44,54,63,71,80,91,105,183,201,209],"threat":[13],"to":[14,24,57,76,94,123],"the":[15,21,26,35,96,108,114,117,125,130,141,156,160,171,174,177,187,214,226],"firm\u2019s":[16,161,215],"profitability.":[17],"This":[18],"study":[19],"utilizes":[20,53],"mean-CVaR":[22],"metric":[23],"incorporate":[25],"risk":[27,164,216,222,233],"associated":[28],"with":[29,104,113,155,176,200,213,220,231],"into":[34],"optimal":[36,126,131,135,167,178,189],"trade-off":[37],"decisions.":[38],"For":[39,196],"this":[40],"purpose,":[41],"we":[42,207],"consider":[43],"single":[45],"inventory":[46,148],"system":[47],"that":[48,139,211],"faces":[49],"Poisson":[50],"demand":[51],"and":[52,134,151,186],"base-stock":[55,132,190],"policy":[56,168],"replenish":[58],"its":[59],"inventory,":[60],"which":[61,111],"takes":[62],"fixed":[64,81],"amount":[65,82],"of":[66,83,87,116,163,173,246],"time.":[67,99,120],"The":[68,100,145,166],"firm":[69,101],"implements":[70],"preorder":[72],"strategy,":[73,228],"encouraging":[74],"customers":[75,103],"place":[77],"their":[78,88,244],"orders":[79],"time":[84,181,205],"in":[85],"advance":[86],"actual":[89],"needs,":[90],"period":[92],"referred":[93],"as":[95],"commitment":[97,109,118,136,179,198],"lead":[98,119,137,180],"rewards":[102],"bonus":[106],"termed":[107],"cost,":[110],"increases":[112,212],"length":[115],"We":[121],"aim":[122],"determine":[124],"control":[127],"policy,":[128],"including":[129],"level":[133,191],"time,":[138],"minimizes":[140],"long-run":[142],"average":[143],"cost.":[144],"cost":[146,202],"includes":[147],"holding,":[149],"commitment,":[150],"costs,":[154],"latter":[157],"adjusted":[158],"for":[159,237],"degree":[162],"aversion.":[165],"depends":[169],"on":[170,243],"interdependence":[172],"decisions,":[175],"following":[182],"\u201cbang-bang\u201d":[184],"pattern,":[185],"corresponding":[188],"taking":[192],"an":[193],"\u201call-or-nothing\u201d":[194],"form.":[195],"linear":[197],"costs":[199],"factor":[203],"per":[204],"unit,":[206],"identify":[208],"threshold":[210],"aversion":[217,223,234],"degree.":[218],"Firms":[219],"greater":[221],"typically":[224],"favor":[225],"buy-to-order":[227,241],"while":[229],"those":[230],"lower":[232],"may":[235],"opt":[236],"either":[238],"buy-to-stock":[239],"depending":[242],"assessment":[245],"costs.":[248]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}