{"id":"https://openalex.org/W2559707271","doi":"https://doi.org/10.1007/s10479-016-2379-x","title":"Unlocking the power of big data in new product development","display_name":"Unlocking the power of big data in new product development","publication_year":2016,"publication_date":"2016-11-30","ids":{"openalex":"https://openalex.org/W2559707271","doi":"https://doi.org/10.1007/s10479-016-2379-x","mag":"2559707271"},"language":"en","primary_location":{"id":"doi:10.1007/s10479-016-2379-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-016-2379-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-016-2379-x.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10479-016-2379-x.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042614916","display_name":"Yuanzhu Zhan","orcid":"https://orcid.org/0000-0002-8585-8828"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Yuanzhu Zhan","raw_affiliation_strings":["Nottingham University Business School, YANG Fujia Building, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB, UK"],"raw_orcid":"https://orcid.org/0000-0002-8585-8828","affiliations":[{"raw_affiliation_string":"Nottingham University Business School, YANG Fujia Building, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB, UK","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021053213","display_name":"Kim Hua Tan","orcid":"https://orcid.org/0000-0003-4894-293X"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Kim Hua Tan","raw_affiliation_strings":["Nottingham University Business School, YANG Fujia Building, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nottingham University Business School, YANG Fujia Building, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB, UK","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101882538","display_name":"Yina Li","orcid":"https://orcid.org/0000-0002-6091-0247"},"institutions":[{"id":"https://openalex.org/I90610280","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50","country_code":"CN","type":"education","lineage":["https://openalex.org/I90610280"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yina Li","raw_affiliation_strings":["School of Business Administration, South China University of Technology, Guangzhou, 510640, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Administration, South China University of Technology, Guangzhou, 510640, China","institution_ids":["https://openalex.org/I90610280"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059192402","display_name":"Ying Kei Tse","orcid":"https://orcid.org/0000-0001-6174-0326"},"institutions":[{"id":"https://openalex.org/I52099693","display_name":"University of York","ror":"https://ror.org/04m01e293","country_code":"GB","type":"education","lineage":["https://openalex.org/I52099693"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ying Kei Tse","raw_affiliation_strings":["The York Management School, University of York, Freboys Lane, Heslington, York, YO10 5GD, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The York Management School, University of York, Freboys Lane, Heslington, York, YO10 5GD, UK","institution_ids":["https://openalex.org/I52099693"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5042614916"],"corresponding_institution_ids":["https://openalex.org/I142263535"],"apc_list":{"value":2990,"currency":"USD","value_usd":2990},"apc_paid":{"value":2990,"currency":"USD","value_usd":2990},"fwci":10.4106,"has_fulltext":true,"cited_by_count":165,"citation_normalized_percentile":{"value":0.98068699,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"270","issue":"1-2","first_page":"577","last_page":"595"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9404000043869019,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.916100025177002,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/theory-of-computation","display_name":"Theory of computation","score":0.715305507183075},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.5966447591781616},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5756551027297974},{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.4945666491985321},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.49171239137649536},{"id":"https://openalex.org/keywords/power","display_name":"Power (physics)","score":0.44278663396835327},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.43959251046180725},{"id":"https://openalex.org/keywords/development","display_name":"Development (topology)","score":0.41129904985427856},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.19237911701202393},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1722833216190338},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.14510804414749146},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11722525954246521},{"id":"https://openalex.org/keywords/algorithm","display_name":"Algorithm","score":0.10146233439445496}],"concepts":[{"id":"https://openalex.org/C24858836","wikidata":"https://www.wikidata.org/wiki/Q844718","display_name":"Theory of computation","level":2,"score":0.715305507183075},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.5966447591781616},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5756551027297974},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.4945666491985321},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.49171239137649536},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.44278663396835327},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.43959251046180725},{"id":"https://openalex.org/C2776542497","wikidata":"https://www.wikidata.org/wiki/Q5266672","display_name":"Development (topology)","level":2,"score":0.41129904985427856},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.19237911701202393},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1722833216190338},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.14510804414749146},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11722525954246521},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.10146233439445496},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":7,"locations":[{"id":"doi:10.1007/s10479-016-2379-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-016-2379-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-016-2379-x.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/ac6d4c72-3361-4e81-8ae2-b9319e129b3e","is_oa":false,"landing_page_url":"https://research.birmingham.ac.uk/en/publications/ac6d4c72-3361-4e81-8ae2-b9319e129b3e","pdf_url":null,"source":{"id":"https://openalex.org/S4306402634","display_name":"University of Birmingham Research Portal (University of Birmingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79619799","host_organization_name":"University of Birmingham","host_organization_lineage":["https://openalex.org/I79619799"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Zhan, Y, Tan, K H, Li, Y & Tse, Y K 2018, 'Unlocking the power of big data in new product development', Annals of Operations Research, vol. 270, pp. 577-595. https://doi.org/10.1007/s10479-016-2379-x","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:eprints.whiterose.ac.uk:109009","is_oa":true,"landing_page_url":null,"pdf_url":"https://eprints.whiterose.ac.uk/109009/1/ANOR_D_16_00210_R2.pdf","source":{"id":"https://openalex.org/S4306400854","display_name":"White Rose Research Online (University of Leeds, The University of Sheffield, University of York)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I2800616092","host_organization_name":"White Rose University Consortium","host_organization_lineage":["https://openalex.org/I2800616092"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:RePEc:spr:annopr:v:270:y:2018:i:1:d:10.1007_s10479-016-2379-x","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10479-016-2379-x","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:eprints.nottingham.ac.uk:40471","is_oa":true,"landing_page_url":"http://link.springer.com/article/10.1007%2Fs10479-016-2379-x","pdf_url":null,"source":{"id":"https://openalex.org/S4306402014","display_name":"Nottingham ePrints (University of Nottingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142263535","host_organization_name":"University of Nottingham","host_organization_lineage":["https://openalex.org/I142263535"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:nottingham-repository.worktribe.com:826589","is_oa":true,"landing_page_url":"https://nottingham-repository.worktribe.com/output/826589","pdf_url":null,"source":{"id":"https://openalex.org/S4306402483","display_name":"Repository@Nottingham (University of Nottingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142263535","host_organization_name":"University of Nottingham","host_organization_lineage":["https://openalex.org/I142263535"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},{"id":"pmh:oai:pure.atira.dk:publications/ac6d4c72-3361-4e81-8ae2-b9319e129b3e","is_oa":false,"landing_page_url":"https://birmingham.elsevierpure.com/en/publications/ac6d4c72-3361-4e81-8ae2-b9319e129b3e","pdf_url":null,"source":{"id":"https://openalex.org/S4306402634","display_name":"University of Birmingham Research Portal (University of Birmingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79619799","host_organization_name":"University of Birmingham","host_organization_lineage":["https://openalex.org/I79619799"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Zhan, Y, Tan, K H, Li, Y & Tse, Y K 2018, 'Unlocking the power of big data in new product development', Annals of Operations Research, vol. 270, pp. 577-595. https://doi.org/10.1007/s10479-016-2379-x","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1007/s10479-016-2379-x","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10479-016-2379-x","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10479-016-2379-x.pdf","source":{"id":"https://openalex.org/S57667410","display_name":"Annals of Operations Research","issn_l":"0254-5330","issn":["0254-5330","1572-9338"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Operations Research","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6200000047683716,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[{"id":"https://openalex.org/G221257033","display_name":null,"funder_award_id":"71371006","funder_id":"https://openalex.org/F4320335787","funder_display_name":"Fundamental Research Funds for the Central Universities"},{"id":"https://openalex.org/G6175677694","display_name":null,"funder_award_id":"2015JCRC06","funder_id":"https://openalex.org/F4320335787","funder_display_name":"Fundamental Research Funds for the Central Universities"},{"id":"https://openalex.org/G6188630983","display_name":"\u9762\u5411\u5f02\u8d28\u987e\u5ba2\u7684\u63d0\u524d\u671f\u548c\u4ef7\u683c\u7ec4\u5408\u7b56\u7565\u7814\u7a76","funder_award_id":"71371006","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G6502619873","display_name":null,"funder_award_id":"71172075","funder_id":"https://openalex.org/F4320335787","funder_display_name":"Fundamental Research Funds for the Central Universities"},{"id":"https://openalex.org/G7991836902","display_name":null,"funder_award_id":"#71420107024","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8268548920","display_name":"\u968f\u673a\u4ea7\u51fa\u4e0e\u9700\u6c42\u4e0b\u57fa\u4e8e\u201c\u516c\u53f8+\u519c\u6237\u201d\u578b\u8ba2\u5355\u519c\u4e1a\u7684\u519c\u4ea7\u54c1\u4f9b\u5e94\u94fe\u534f\u8c03\u673a\u5236\u7814\u7a76","funder_award_id":"71172075","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320323059","display_name":"South China University of Technology","ror":"https://ror.org/0530pts50"},{"id":"https://openalex.org/F4320333823","display_name":"Johnson Cancer Research Center, Kansas State University","ror":null},{"id":"https://openalex.org/F4320335787","display_name":"Fundamental Research Funds for the Central Universities","ror":null}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2559707271.pdf","grobid_xml":"https://content.openalex.org/works/W2559707271.grobid-xml"},"referenced_works_count":86,"referenced_works":["https://openalex.org/W21994910","https://openalex.org/W158394569","https://openalex.org/W262091601","https://openalex.org/W583304213","https://openalex.org/W1505837402","https://openalex.org/W1506150625","https://openalex.org/W1524700365","https://openalex.org/W1541176885","https://openalex.org/W1556808170","https://openalex.org/W1931922566","https://openalex.org/W1932534887","https://openalex.org/W1943711191","https://openalex.org/W1950988851","https://openalex.org/W1964633059","https://openalex.org/W1967177065","https://openalex.org/W1967689034","https://openalex.org/W1968627346","https://openalex.org/W1969390721","https://openalex.org/W1973142878","https://openalex.org/W1973687016","https://openalex.org/W1975231649","https://openalex.org/W1980470076","https://openalex.org/W1981933328","https://openalex.org/W1996631301","https://openalex.org/W1997054736","https://openalex.org/W1997752435","https://openalex.org/W2005825206","https://openalex.org/W2006002219","https://openalex.org/W2008039711","https://openalex.org/W2011260615","https://openalex.org/W2020382076","https://openalex.org/W2025056116","https://openalex.org/W2028544857","https://openalex.org/W2036984743","https://openalex.org/W2041563290","https://openalex.org/W2043146457","https://openalex.org/W2046357034","https://openalex.org/W2048285475","https://openalex.org/W2059702009","https://openalex.org/W2060628494","https://openalex.org/W2063924752","https://openalex.org/W2075986057","https://openalex.org/W2080313827","https://openalex.org/W2088331974","https://openalex.org/W2093505263","https://openalex.org/W2095977747","https://openalex.org/W2098369505","https://openalex.org/W2099979943","https://openalex.org/W2103650480","https://openalex.org/W2120512490","https://openalex.org/W2124607917","https://openalex.org/W2125388081","https://openalex.org/W2128115189","https://openalex.org/W2131013852","https://openalex.org/W2134393171","https://openalex.org/W2137240809","https://openalex.org/W2141951329","https://openalex.org/W2141975087","https://openalex.org/W2143183776","https://openalex.org/W2153530949","https://openalex.org/W2153991478","https://openalex.org/W2156990071","https://openalex.org/W2159981385","https://openalex.org/W2162232626","https://openalex.org/W2247921189","https://openalex.org/W2259315362","https://openalex.org/W2285144687","https://openalex.org/W2290173923","https://openalex.org/W2291105470","https://openalex.org/W2298875306","https://openalex.org/W2341336940","https://openalex.org/W2346850812","https://openalex.org/W2360467051","https://openalex.org/W2461199507","https://openalex.org/W2574134800","https://openalex.org/W3122686994","https://openalex.org/W3123115705","https://openalex.org/W3123525851","https://openalex.org/W3124620852","https://openalex.org/W4248388162","https://openalex.org/W4250890840","https://openalex.org/W4297081765","https://openalex.org/W4388169926","https://openalex.org/W6631790425","https://openalex.org/W6655281987","https://openalex.org/W6697553812"],"related_works":["https://openalex.org/W4390608645","https://openalex.org/W4394895745","https://openalex.org/W4247566972","https://openalex.org/W2960264696","https://openalex.org/W3090563135","https://openalex.org/W2497432351","https://openalex.org/W4206777497","https://openalex.org/W2910064364","https://openalex.org/W4200136508","https://openalex.org/W2185689662"],"abstract_inverted_index":{"This":[0],"study":[1],"explores":[2],"how":[3,124,166],"big":[4,94,114,167,189],"data":[5,29,95,115,168,190],"can":[6,21,30,72,191],"be":[7,31],"used":[8,170],"to":[9,12,24,107,116,122,125,133,171,197],"enable":[10],"customers":[11,45,61,132,178],"express":[13,148],"unrecognised":[14],"needs.":[15],"By":[16],"acquiring":[17],"this":[18,206],"information,":[19],"managers":[20,120],"gain":[22],"opportunities":[23],"develop":[25],"customer-centred":[26,222],"products.":[27,204],"Big":[28],"defined":[32],"as":[33,196,214],"multimedia-rich":[34],"and":[35,52,62,77,101,147,164,176],"interactive":[36],"low-cost":[37],"information":[38,111],"resulting":[39],"from":[40,113],"mass":[41],"communication.":[42],"It":[43],"offers":[44],"a":[46,117,127,154,210,215],"better":[47,73],"understanding":[48],"of":[49,57,83,93,218],"new":[50,145,155,180,203,216,223],"products":[51],"provides":[53],"new,":[54],"simplified":[55],"modes":[56],"large-scale":[58],"interaction":[59],"between":[60],"firms.":[63],"Although":[64],"previous":[65],"studies":[66],"have":[67],"pointed":[68],"out":[69],"that":[70,130,188],"firms":[71],"understand":[74],"customers\u2019":[75],"preferences":[76],"needs":[78],"by":[79],"leveraging":[80],"different":[81],"types":[82],"available":[84,112],"data,":[85],"the":[86,109],"situation":[87],"is":[88,169],"evolving,":[89],"with":[90,137,144,175,221],"increasing":[91],"application":[92],"analytics":[96],"for":[97,201],"product":[98,156,181,224],"development,":[99],"operations":[100],"supply":[102],"chain":[103],"management.":[104],"In":[105,205],"order":[106],"utilise":[108],"customer":[110,193,211],"larger":[118],"extent,":[119],"need":[121],"identify":[123],"establish":[126],"customer-involving":[128],"environment":[129],"encourages":[131],"share":[134],"their":[135,140,149],"ideas":[136],"managers,":[138],"contribute":[139],"know-how,":[141],"fiddle":[142],"around":[143],"products,":[146],"actual":[150],"preferences.":[151],"We":[152],"investigate":[153],"development":[157,182],"project":[158],"at":[159],"an":[160],"electronics":[161],"company,":[162],"STE,":[163],"describe":[165],"connect":[172],"to,":[173],"interact":[174],"involve":[177],"in":[179,183],"practice.":[184],"Our":[185],"findings":[186],"reveal":[187],"offer":[192],"involvement":[194,212],"so":[195],"provide":[198],"valuable":[199],"input":[200],"developing":[202],"paper,":[207],"we":[208],"introduce":[209],"approach":[213],"means":[217],"coming":[219],"up":[220],"development.":[225]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":17},{"year":2024,"cited_by_count":25},{"year":2023,"cited_by_count":19},{"year":2022,"cited_by_count":27},{"year":2021,"cited_by_count":28},{"year":2020,"cited_by_count":17},{"year":2019,"cited_by_count":13},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":5}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}