{"id":"https://openalex.org/W4381157328","doi":"https://doi.org/10.1007/s10257-023-00637-z","title":"Factors influencing indirect adoption of e-Government services: a qualitative study","display_name":"Factors influencing indirect adoption of e-Government services: a qualitative study","publication_year":2023,"publication_date":"2023-05-04","ids":{"openalex":"https://openalex.org/W4381157328","doi":"https://doi.org/10.1007/s10257-023-00637-z"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-023-00637-z","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-023-00637-z","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062770282","display_name":"Rajiv Kumar","orcid":null},"institutions":[{"id":"https://openalex.org/I2799289540","display_name":"Indian Institute of Management Kashipur","ror":"https://ror.org/0039tsz33","country_code":"IN","type":"education","lineage":["https://openalex.org/I2799289540"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Rajiv Kumar","raw_affiliation_strings":["Indian Institute of Management Kashipur, A 2/7, Academic Block, Kundeshwari, Kashipur, Udham Singh Nagar, Uttrakhand, 244713, India"],"raw_orcid":"https://orcid.org/0000-0002-0328-2344","affiliations":[{"raw_affiliation_string":"Indian Institute of Management Kashipur, A 2/7, Academic Block, Kundeshwari, Kashipur, Udham Singh Nagar, Uttrakhand, 244713, India","institution_ids":["https://openalex.org/I2799289540"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065735193","display_name":"Arindam Mukherjee","orcid":"https://orcid.org/0000-0002-2021-0799"},"institutions":[{"id":"https://openalex.org/I4210162014","display_name":"Indian Institute of Management Ranchi","ror":"https://ror.org/05t1d6r64","country_code":"IN","type":"education","lineage":["https://openalex.org/I4210162014"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Arindam Mukherjee","raw_affiliation_strings":["Indian Institute of Management Ranchi, Ranchi, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Indian Institute of Management Ranchi, Ranchi, India","institution_ids":["https://openalex.org/I4210162014"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102803942","display_name":"Amit Sachan","orcid":"https://orcid.org/0000-0003-4926-7884"},"institutions":[{"id":"https://openalex.org/I4210162014","display_name":"Indian Institute of Management Ranchi","ror":"https://ror.org/05t1d6r64","country_code":"IN","type":"education","lineage":["https://openalex.org/I4210162014"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Amit Sachan","raw_affiliation_strings":["Indian Institute of Management Ranchi, Ranchi, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Indian Institute of Management Ranchi, Ranchi, India","institution_ids":["https://openalex.org/I4210162014"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5062770282"],"corresponding_institution_ids":["https://openalex.org/I2799289540"],"apc_list":{"value":2190,"currency":"EUR","value_usd":2790},"apc_paid":null,"fwci":9.5736,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.97739799,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"21","issue":"3","first_page":"471","last_page":"504"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intermediary","display_name":"Intermediary","score":0.6920524835586548},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6285260915756226},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5993592143058777},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5681289434432983},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5416545867919922},{"id":"https://openalex.org/keywords/grounded-theory","display_name":"Grounded theory","score":0.5206988453865051},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.475791335105896},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.4631006419658661},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.4619169235229492},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4526779353618622},{"id":"https://openalex.org/keywords/public-economics","display_name":"Public economics","score":0.4127955138683319},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.40496355295181274},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.27103137969970703},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1329321563243866},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1176462471485138}],"concepts":[{"id":"https://openalex.org/C139569457","wikidata":"https://www.wikidata.org/wiki/Q1666223","display_name":"Intermediary","level":2,"score":0.6920524835586548},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6285260915756226},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5993592143058777},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5681289434432983},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5416545867919922},{"id":"https://openalex.org/C156325361","wikidata":"https://www.wikidata.org/wiki/Q1152864","display_name":"Grounded theory","level":3,"score":0.5206988453865051},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.475791335105896},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4631006419658661},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.4619169235229492},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4526779353618622},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.4127955138683319},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.40496355295181274},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.27103137969970703},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1329321563243866},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1176462471485138},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s10257-023-00637-z","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-023-00637-z","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:infsem:v:21:y:2023:i:3:d:10.1007_s10257-023-00637-z","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10257-023-00637-z","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.44999998807907104}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W135612709","https://openalex.org/W1480061968","https://openalex.org/W1540110233","https://openalex.org/W1542749671","https://openalex.org/W1791587663","https://openalex.org/W1894584753","https://openalex.org/W1963655385","https://openalex.org/W1964048369","https://openalex.org/W1965418082","https://openalex.org/W1985895653","https://openalex.org/W1995270073","https://openalex.org/W1995817465","https://openalex.org/W1998581510","https://openalex.org/W2006376757","https://openalex.org/W2006801858","https://openalex.org/W2009803733","https://openalex.org/W2030174918","https://openalex.org/W2030255799","https://openalex.org/W2036389121","https://openalex.org/W2040413839","https://openalex.org/W2044292102","https://openalex.org/W2044733189","https://openalex.org/W2047531727","https://openalex.org/W2053255899","https://openalex.org/W2055077282","https://openalex.org/W2058138632","https://openalex.org/W2066947628","https://openalex.org/W2069655581","https://openalex.org/W2078776411","https://openalex.org/W2088178370","https://openalex.org/W2100379340","https://openalex.org/W2100408980","https://openalex.org/W2101286386","https://openalex.org/W2106303535","https://openalex.org/W2113807408","https://openalex.org/W2116796129","https://openalex.org/W2125700060","https://openalex.org/W2126261496","https://openalex.org/W2126512988","https://openalex.org/W2130006747","https://openalex.org/W2136941206","https://openalex.org/W2140147361","https://openalex.org/W2141792817","https://openalex.org/W2149942469","https://openalex.org/W2150482479","https://openalex.org/W2151694441","https://openalex.org/W2154421568","https://openalex.org/W2157782726","https://openalex.org/W2160123621","https://openalex.org/W2160251866","https://openalex.org/W2164218188","https://openalex.org/W2165269254","https://openalex.org/W2168569455","https://openalex.org/W2170440506","https://openalex.org/W2171687541","https://openalex.org/W2253234078","https://openalex.org/W2278691898","https://openalex.org/W2343275566","https://openalex.org/W2343934612","https://openalex.org/W2498783935","https://openalex.org/W2589789878","https://openalex.org/W2617682895","https://openalex.org/W2769997232","https://openalex.org/W2887625028","https://openalex.org/W2954956985","https://openalex.org/W2967555462","https://openalex.org/W2971035958","https://openalex.org/W2980954528","https://openalex.org/W3002830357","https://openalex.org/W3036493346","https://openalex.org/W3038241258","https://openalex.org/W3119878868","https://openalex.org/W3121775323","https://openalex.org/W3125347269","https://openalex.org/W3160118706","https://openalex.org/W3170618050","https://openalex.org/W3180737810","https://openalex.org/W3189440539","https://openalex.org/W4200115241","https://openalex.org/W4237423373","https://openalex.org/W4300009529"],"related_works":["https://openalex.org/W1546533203","https://openalex.org/W2054080977","https://openalex.org/W4361008414","https://openalex.org/W2015439768","https://openalex.org/W2109806719","https://openalex.org/W2620765995","https://openalex.org/W2119545855","https://openalex.org/W2997577522","https://openalex.org/W2363024216","https://openalex.org/W1579222016"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-03T08:25:01.440150","created_date":"2025-10-10T00:00:00"}