{"id":"https://openalex.org/W4297519329","doi":"https://doi.org/10.1007/s10257-022-00573-4","title":"Watch who you trust! A structured literature review to build a typology of e-government risks","display_name":"Watch who you trust! A structured literature review to build a typology of e-government risks","publication_year":2022,"publication_date":"2022-09-28","ids":{"openalex":"https://openalex.org/W4297519329","doi":"https://doi.org/10.1007/s10257-022-00573-4"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-022-00573-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00573-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00573-4.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00573-4.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078658863","display_name":"Bettina Distel","orcid":"https://orcid.org/0000-0002-6055-9784"},"institutions":[{"id":"https://openalex.org/I22465464","display_name":"University of M\u00fcnster","ror":"https://ror.org/00pd74e08","country_code":"DE","type":"education","lineage":["https://openalex.org/I22465464"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Bettina Distel","raw_affiliation_strings":["Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany"],"raw_orcid":"https://orcid.org/0000-0002-6055-9784","affiliations":[{"raw_affiliation_string":"Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany","institution_ids":["https://openalex.org/I22465464"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029583269","display_name":"Holger Koelmann","orcid":"https://orcid.org/0000-0003-1599-9585"},"institutions":[{"id":"https://openalex.org/I22465464","display_name":"University of M\u00fcnster","ror":"https://ror.org/00pd74e08","country_code":"DE","type":"education","lineage":["https://openalex.org/I22465464"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Holger Koelmann","raw_affiliation_strings":["Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany"],"raw_orcid":"https://orcid.org/0000-0003-1599-9585","affiliations":[{"raw_affiliation_string":"Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany","institution_ids":["https://openalex.org/I22465464"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048139020","display_name":"Ralf Plattfaut","orcid":"https://orcid.org/0000-0002-1442-4758"},"institutions":[{"id":"https://openalex.org/I3130920692","display_name":"South Westphalia University of Applied Sciences","ror":"https://ror.org/04t5phd24","country_code":"DE","type":"education","lineage":["https://openalex.org/I3130920692"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Ralf Plattfaut","raw_affiliation_strings":["University of Applied Sciences South-Westphalia, L\u00fcbecker Ring 2, 59494, Soest, Germany"],"raw_orcid":"https://orcid.org/0000-0002-1442-4758","affiliations":[{"raw_affiliation_string":"University of Applied Sciences South-Westphalia, L\u00fcbecker Ring 2, 59494, Soest, Germany","institution_ids":["https://openalex.org/I3130920692"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089944455","display_name":"J\u00f6rg Becker","orcid":"https://orcid.org/0000-0001-5690-439X"},"institutions":[{"id":"https://openalex.org/I22465464","display_name":"University of M\u00fcnster","ror":"https://ror.org/00pd74e08","country_code":"DE","type":"education","lineage":["https://openalex.org/I22465464"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"J\u00f6rg Becker","raw_affiliation_strings":["Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany"],"raw_orcid":"https://orcid.org/0000-0001-5690-439X","affiliations":[{"raw_affiliation_string":"Department for Information Systems, University of M\u00fcnster, Leonardo-Campus 3, 48149, M\u00fcnster, Germany","institution_ids":["https://openalex.org/I22465464"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5078658863"],"corresponding_institution_ids":["https://openalex.org/I22465464"],"apc_list":{"value":2790,"currency":"USD","value_usd":2790},"apc_paid":{"value":2790,"currency":"USD","value_usd":2790},"fwci":8.3828,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.9737699,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"20","issue":"4","first_page":"789","last_page":"818"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11598","display_name":"Internet Traffic Analysis and Secure E-voting","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/typology","display_name":"Typology","score":0.9232580661773682},{"id":"https://openalex.org/keywords/generalizability-theory","display_name":"Generalizability theory","score":0.6884064078330994},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6139903664588928},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5147243142127991},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.5116119980812073},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.5092743635177612},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5091442465782166},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.38804852962493896},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.38150936365127563},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3185822367668152},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2851715087890625},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.24161836504936218},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2059861719608307},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.20368632674217224}],"concepts":[{"id":"https://openalex.org/C75795011","wikidata":"https://www.wikidata.org/wiki/Q917904","display_name":"Typology","level":2,"score":0.9232580661773682},{"id":"https://openalex.org/C27158222","wikidata":"https://www.wikidata.org/wiki/Q5532422","display_name":"Generalizability theory","level":2,"score":0.6884064078330994},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6139903664588928},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5147243142127991},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.5116119980812073},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5092743635177612},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5091442465782166},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.38804852962493896},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.38150936365127563},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3185822367668152},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2851715087890625},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24161836504936218},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2059861719608307},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20368632674217224},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s10257-022-00573-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00573-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00573-4.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:infsem:v:20:y:2022:i:4:d:10.1007_s10257-022-00573-4","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10257-022-00573-4","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:econstor.eu:10419/311896","is_oa":true,"landing_page_url":"https://hdl.handle.net/10419/311896","pdf_url":null,"source":{"id":"https://openalex.org/S4306401696","display_name":"Econstor (Econstor)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"doc-type:article"},{"id":"pmh:oai:pubmedcentral.nih.gov:9518953","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/9518953","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Inf Syst E-Bus Manage","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1007/s10257-022-00573-4","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00573-4","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00573-4.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1535049563","display_name":null,"funder_award_id":"1712/2","funder_id":"https://openalex.org/F4320320879","funder_display_name":"Deutsche Forschungsgemeinschaft"}],"funders":[{"id":"https://openalex.org/F4320320879","display_name":"Deutsche Forschungsgemeinschaft","ror":"https://ror.org/018mejw64"},{"id":"https://openalex.org/F4320322957","display_name":"Westf\u00e4lische Wilhelms-Universit\u00e4t M\u00fcnster","ror":"https://ror.org/00pd74e08"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4297519329.pdf","grobid_xml":"https://content.openalex.org/works/W4297519329.grobid-xml"},"referenced_works_count":95,"referenced_works":["https://openalex.org/W146807866","https://openalex.org/W1188413835","https://openalex.org/W1489902476","https://openalex.org/W1515587369","https://openalex.org/W1533973639","https://openalex.org/W1574142971","https://openalex.org/W1574235309","https://openalex.org/W1615506555","https://openalex.org/W1708393801","https://openalex.org/W1963796759","https://openalex.org/W1964344998","https://openalex.org/W1971260361","https://openalex.org/W1973470057","https://openalex.org/W1978270621","https://openalex.org/W1986525510","https://openalex.org/W1987216779","https://openalex.org/W1991982874","https://openalex.org/W1992774780","https://openalex.org/W1995193439","https://openalex.org/W1998400272","https://openalex.org/W1999729305","https://openalex.org/W2001468398","https://openalex.org/W2003955503","https://openalex.org/W2006469465","https://openalex.org/W2006801858","https://openalex.org/W2017402747","https://openalex.org/W2020296947","https://openalex.org/W2021903738","https://openalex.org/W2032829364","https://openalex.org/W2037881738","https://openalex.org/W2048040811","https://openalex.org/W2048471760","https://openalex.org/W2059971798","https://openalex.org/W2071204365","https://openalex.org/W2075369824","https://openalex.org/W2081494777","https://openalex.org/W2092406579","https://openalex.org/W2093625697","https://openalex.org/W2095652350","https://openalex.org/W2105945325","https://openalex.org/W2106462773","https://openalex.org/W2110078189","https://openalex.org/W2111617027","https://openalex.org/W2113263415","https://openalex.org/W2116676072","https://openalex.org/W2130140239","https://openalex.org/W2138752966","https://openalex.org/W2140147361","https://openalex.org/W2142225512","https://openalex.org/W2146834602","https://openalex.org/W2155513791","https://openalex.org/W2155866696","https://openalex.org/W2162739331","https://openalex.org/W2181244851","https://openalex.org/W2243860968","https://openalex.org/W2257140431","https://openalex.org/W2294671587","https://openalex.org/W2297874995","https://openalex.org/W2309717405","https://openalex.org/W2311045093","https://openalex.org/W2369821799","https://openalex.org/W2485520022","https://openalex.org/W2506796008","https://openalex.org/W2506977975","https://openalex.org/W2522010265","https://openalex.org/W2529868092","https://openalex.org/W2532439229","https://openalex.org/W2598079956","https://openalex.org/W2608014122","https://openalex.org/W2748375097","https://openalex.org/W2793718612","https://openalex.org/W2807302174","https://openalex.org/W2953659130","https://openalex.org/W2967569904","https://openalex.org/W2980715402","https://openalex.org/W3021970994","https://openalex.org/W3023127051","https://openalex.org/W3036311407","https://openalex.org/W3083563214","https://openalex.org/W3085053389","https://openalex.org/W3102069776","https://openalex.org/W3109642496","https://openalex.org/W3118615836","https://openalex.org/W3121360284","https://openalex.org/W3122705134","https://openalex.org/W3124823054","https://openalex.org/W3125347269","https://openalex.org/W3126334599","https://openalex.org/W3128235268","https://openalex.org/W3159961756","https://openalex.org/W3181600266","https://openalex.org/W3182617833","https://openalex.org/W3214501079","https://openalex.org/W4248581365","https://openalex.org/W4248588746"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W1987999032","https://openalex.org/W3124659862","https://openalex.org/W3121444155","https://openalex.org/W2085209461","https://openalex.org/W2015922826","https://openalex.org/W3164821883","https://openalex.org/W2061333907","https://openalex.org/W1998319463"],"abstract_inverted_index":{"Abstract":[0],"The":[1,98,150],"information":[2,21,156],"systems,":[3],"e-business,":[4],"and":[5,13,23,35,52,95,113,117,122,142,146,155],"e-government":[6,66,76,84,148],"literature":[7],"has":[8],"unanimously":[9],"shown":[10],"that":[11,119],"trust":[12,34,94,141],"risk":[14,64,96,143],"are":[15,123],"antecedents":[16],"of":[17,20,30,73,82,92,108,140],"the":[18,31,42,74,106,138],"use":[19],"technology":[22],"technology-based":[24],"services.":[25,149],"However,":[26],"a":[27,70,80,132],"deeper":[28],"understanding":[29],"relationship":[32],"between":[33],"risk,":[36],"especially":[37],"when":[38],"taking":[39],"into":[40],"account":[41],"extensive":[43],"knowledge":[44],"created":[45],"in":[46,65,90,144,158],"fields":[47],"such":[48],"as":[49,131],"organisational":[50],"science":[51],"psychology,":[53],"is":[54,160],"often":[55],"missing.":[56],"With":[57],"this":[58,88,127],"article,":[59],"we":[60,78],"aim":[61],"at":[62],"conceptualizing":[63],"use.":[67],"Based":[68],"on":[69,137],"structured":[71],"review":[72],"trust-related":[75],"literature,":[77],"derive":[79],"typology":[81,89,99],"relevant":[83],"risks.":[85],"We":[86],"analyse":[87],"light":[91],"extant":[93],"literature.":[97],"can":[100,120,129],"be":[101,121],"used":[102],"both":[103],"to":[104,114,152],"understand":[105],"behaviour":[107],"system":[109],"or":[110],"service":[111],"users":[112],"design":[115],"systems":[116,157],"services":[118,154],"trusted.":[124],"As":[125],"such,":[126],"research":[128,136],"serve":[130],"basis":[133],"for":[134],"future":[135],"role":[139],"designing":[145],"using":[147],"generalizability":[151],"e-business":[153],"general":[159],"discussed.":[161]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3}],"updated_date":"2026-08-02T14:50:37.381335","created_date":"2025-10-10T00:00:00"}
