{"id":"https://openalex.org/W4220821368","doi":"https://doi.org/10.1007/s10257-022-00553-8","title":"A framework for implementing robotic process automation projects","display_name":"A framework for implementing robotic process automation projects","publication_year":2022,"publication_date":"2022-03-29","ids":{"openalex":"https://openalex.org/W4220821368","doi":"https://doi.org/10.1007/s10257-022-00553-8"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-022-00553-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00553-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00553-8.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00553-8.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030403062","display_name":"Lukas-Valentin Herm","orcid":"https://orcid.org/0000-0002-0101-5429"},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Lukas-Valentin Herm","raw_affiliation_strings":["Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-0101-5429","affiliations":[{"raw_affiliation_string":"Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048865769","display_name":"Christian Janiesch","orcid":"https://orcid.org/0000-0002-8050-123X"},"institutions":[{"id":"https://openalex.org/I200332995","display_name":"TU Dortmund University","ror":"https://ror.org/01k97gp34","country_code":"DE","type":"education","lineage":["https://openalex.org/I200332995"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Janiesch","raw_affiliation_strings":["Faculty of Computer Science, TU Dortmund University, Dortmund, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computer Science, TU Dortmund University, Dortmund, Germany","institution_ids":["https://openalex.org/I200332995"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042300005","display_name":"Alexander Helm","orcid":null},"institutions":[{"id":"https://openalex.org/I75171615","display_name":"Deutsche Post (Germany)","ror":"https://ror.org/050k26q88","country_code":"DE","type":"company","lineage":["https://openalex.org/I75171615"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Alexander Helm","raw_affiliation_strings":["Deutsche Post, Cologne, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Deutsche Post, Cologne, Germany","institution_ids":["https://openalex.org/I75171615"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020341085","display_name":"Florian Imgrund","orcid":"https://orcid.org/0000-0003-4457-0892"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Florian Imgrund","raw_affiliation_strings":["InnoBrain GmbH, W\u00fcrzburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"InnoBrain GmbH, W\u00fcrzburg, Germany","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110458732","display_name":"Adrian Hofmann","orcid":null},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Adrian Hofmann","raw_affiliation_strings":["Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008683369","display_name":"Axel Winkelmann","orcid":"https://orcid.org/0000-0002-2896-566X"},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Axel Winkelmann","raw_affiliation_strings":["Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business Management and Economics, Julius-Maximilians-Universit\u00e4t W\u00fcrzburg, Sanderring 2, 97070, W\u00fcrzburg, Germany","institution_ids":["https://openalex.org/I25974101"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5030403062"],"corresponding_institution_ids":["https://openalex.org/I25974101"],"apc_list":{"value":2190,"currency":"EUR","value_usd":2790},"apc_paid":{"value":2190,"currency":"EUR","value_usd":2790},"fwci":10.7075,"has_fulltext":true,"cited_by_count":82,"citation_normalized_percentile":{"value":0.98596332,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"21","issue":"1","first_page":"1","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.8100765943527222},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6278778910636902},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6036890745162964},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.5591708421707153},{"id":"https://openalex.org/keywords/process-automation-system","display_name":"Process automation system","score":0.5030552744865417},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.47169020771980286},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.4655874967575073},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4048003852367401},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3396874964237213},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2778549790382385},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07679522037506104}],"concepts":[{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.8100765943527222},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6278778910636902},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6036890745162964},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.5591708421707153},{"id":"https://openalex.org/C21457203","wikidata":"https://www.wikidata.org/wiki/Q4056293","display_name":"Process automation system","level":3,"score":0.5030552744865417},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.47169020771980286},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.4655874967575073},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4048003852367401},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3396874964237213},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2778549790382385},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07679522037506104},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s10257-022-00553-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00553-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00553-8.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},{"id":"pmh:oai:opus.bibliothek.uni-wuerzburg.de:32379","is_oa":true,"landing_page_url":"https://nbn-resolving.org/urn:nbn:de:bvb:20-opus-323798","pdf_url":"https://opus.bibliothek.uni-wuerzburg.de/files/32379/s10257-022-00553-8.pdf","source":{"id":"https://openalex.org/S4306401635","display_name":"Online Publication Service of W\u00fcrzburg University (W\u00fcrzburg University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I25974101","host_organization_name":"University of W\u00fcrzburg","host_organization_lineage":["https://openalex.org/I25974101"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:RePEc:spr:infsem:v:21:y:2023:i:1:d:10.1007_s10257-022-00553-8","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10257-022-00553-8","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:econstor.eu:10419/311866","is_oa":true,"landing_page_url":"https://hdl.handle.net/10419/311866","pdf_url":null,"source":{"id":"https://openalex.org/S4306401696","display_name":"Econstor (Econstor)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"doc-type:article"}],"best_oa_location":{"id":"doi:10.1007/s10257-022-00553-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-022-00553-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-022-00553-8.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5}],"awards":[],"funders":[{"id":"https://openalex.org/F4320325356","display_name":"Julius-Maximilians-Universit\u00e4t W\u00fcrzburg","ror":"https://ror.org/00fbnyb24"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4220821368.pdf","grobid_xml":"https://content.openalex.org/works/W4220821368.grobid-xml"},"referenced_works_count":54,"referenced_works":["https://openalex.org/W182190200","https://openalex.org/W360662306","https://openalex.org/W1549941057","https://openalex.org/W1843425376","https://openalex.org/W1972755317","https://openalex.org/W2064009111","https://openalex.org/W2079484041","https://openalex.org/W2111628838","https://openalex.org/W2395185644","https://openalex.org/W2396237614","https://openalex.org/W2482091555","https://openalex.org/W2544242206","https://openalex.org/W2591182437","https://openalex.org/W2596322858","https://openalex.org/W2597385105","https://openalex.org/W2608545902","https://openalex.org/W2748458594","https://openalex.org/W2804154565","https://openalex.org/W2810453705","https://openalex.org/W2886239979","https://openalex.org/W2891769421","https://openalex.org/W2898953172","https://openalex.org/W2901165075","https://openalex.org/W2901174424","https://openalex.org/W2925897401","https://openalex.org/W2938739751","https://openalex.org/W2947895697","https://openalex.org/W2947989987","https://openalex.org/W2956049776","https://openalex.org/W2969928624","https://openalex.org/W2970781096","https://openalex.org/W2973803552","https://openalex.org/W2978202681","https://openalex.org/W2981439191","https://openalex.org/W2982980691","https://openalex.org/W2996441822","https://openalex.org/W2998781465","https://openalex.org/W2999073038","https://openalex.org/W3001362559","https://openalex.org/W3007081458","https://openalex.org/W3008574247","https://openalex.org/W3013259567","https://openalex.org/W3032402309","https://openalex.org/W3041136844","https://openalex.org/W3041661735","https://openalex.org/W3042336754","https://openalex.org/W3090265833","https://openalex.org/W3098281022","https://openalex.org/W3151685851","https://openalex.org/W3194416002","https://openalex.org/W3195781437","https://openalex.org/W3198480868","https://openalex.org/W4231597365","https://openalex.org/W4235004222"],"related_works":["https://openalex.org/W2381742191","https://openalex.org/W2390581407","https://openalex.org/W2384002254","https://openalex.org/W2167610914","https://openalex.org/W2204392445","https://openalex.org/W2365103596","https://openalex.org/W4387011833","https://openalex.org/W4248723619","https://openalex.org/W2380790276","https://openalex.org/W3129988842"],"abstract_inverted_index":{"Abstract":[0],"Robotic":[1],"process":[2,28,32,55,74,98,202],"automation":[3,29,33,56,75,99,203],"is":[4,34,130,160],"a":[5,84,91,110,131,177,181],"disruptive":[6],"technology":[7],"to":[8,26,45,50,70,89,108,122,142,191],"automate":[9],"already":[10],"digital":[11],"yet":[12],"manual":[13],"tasks":[14],"and":[15,36,57,120,124,147,156,169,179,194],"subprocesses":[16],"as":[17,19,151,153,180],"well":[18,152],"whole":[20],"business":[21],"processes":[22,196],"rapidly.":[23],"In":[24],"contrast":[25],"other":[27],"technologies,":[30],"robotic":[31,54,73,97,201],"lightweight":[35],"only":[37],"accesses":[38],"the":[39,51,58,63,94,163,198],"presentation":[40],"layer":[41],"of":[42,53,72,96,166,200],"IT":[43],"systems":[44],"mimic":[46],"human":[47],"behavior.":[48],"Due":[49],"novelty":[52],"varying":[59],"approaches":[60],"when":[61],"implementing":[62],"technology,":[64],"there":[65],"are":[66],"reports":[67,104],"that":[68,136],"up":[69],"50%":[71],"projects":[76,107],"fail.":[77],"To":[78],"tackle":[79],"this":[80],"issue,":[81],"we":[82,115],"use":[83],"design":[85],"science":[86],"research":[87],"approach":[88],"develop":[90],"framework":[92,132],"for":[93,154,197],"implementation":[95,204],"projects.":[100,186,205],"We":[101],"analyzed":[102],"35":[103],"on":[105],"real-life":[106],"derive":[109],"preliminary":[111],"sequential":[112],"model.":[113,127],"Then,":[114],"performed":[116],"multiple":[117],"expert":[118],"interviews":[119],"workshops":[121],"validate":[123],"refine":[125],"our":[126],"The":[128],"result":[129],"with":[133,139],"variable":[134],"stages":[135,174],"offers":[137],"guidelines":[138],"enough":[140],"flexibility":[141],"be":[143],"applicable":[144],"in":[145],"complex":[146],"heterogeneous":[148],"corporate":[149],"environments":[150],"small":[155],"medium-sized":[157],"companies.":[158],"It":[159],"structured":[161],"by":[162],"three":[164],"phases":[165],"initialization,":[167],"implementation,":[168],"scaling.":[170],"They":[171],"comprise":[172],"eleven":[173],"relevant":[175],"during":[176],"project":[178],"continuous":[182],"cycle":[183],"spanning":[184],"individual":[185],"Together":[187],"they":[188],"structure":[189],"how":[190],"manage":[192],"knowledge":[193],"support":[195],"execution":[199]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":27},{"year":2024,"cited_by_count":30},{"year":2023,"cited_by_count":18},{"year":2022,"cited_by_count":4},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
