{"id":"https://openalex.org/W3214501079","doi":"https://doi.org/10.1007/s10257-021-00545-0","title":"Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review","display_name":"Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review","publication_year":2021,"publication_date":"2021-11-11","ids":{"openalex":"https://openalex.org/W3214501079","doi":"https://doi.org/10.1007/s10257-021-00545-0","mag":"3214501079"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-021-00545-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-021-00545-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-021-00545-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/s10257-021-00545-0.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048000849","display_name":"Marzieh Soleimani","orcid":"https://orcid.org/0000-0003-1299-4391"},"institutions":[{"id":"https://openalex.org/I23946033","display_name":"University of Tehran","ror":"https://ror.org/05vf56z40","country_code":"IR","type":"education","lineage":["https://openalex.org/I23946033"]}],"countries":["IR"],"is_corresponding":true,"raw_author_name":"Marzieh Soleimani","raw_affiliation_strings":["Faculty of Management, University of Tehran, Tehran, Iran"],"raw_orcid":"https://orcid.org/0000-0003-1299-4391","affiliations":[{"raw_affiliation_string":"Faculty of Management, University of Tehran, Tehran, Iran","institution_ids":["https://openalex.org/I23946033"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5048000849"],"corresponding_institution_ids":["https://openalex.org/I23946033"],"apc_list":{"value":2790,"currency":"USD","value_usd":2790},"apc_paid":null,"fwci":28.2913,"has_fulltext":true,"cited_by_count":115,"citation_normalized_percentile":{"value":0.99375572,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"20","issue":"1","first_page":"57","last_page":"78"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.7172196507453918},{"id":"https://openalex.org/keywords/promotion","display_name":"Promotion (chess)","score":0.5948178768157959},{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.5553820133209229},{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.5415530204772949},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5018084049224854},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4861426055431366},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.38746488094329834},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28080758452415466},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2009316384792328},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.18595126271247864},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.18327006697654724},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.17936626076698303},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08389022946357727},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.0800504982471466}],"concepts":[{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.7172196507453918},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.5948178768157959},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.5553820133209229},{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.5415530204772949},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5018084049224854},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4861426055431366},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.38746488094329834},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28080758452415466},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2009316384792328},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.18595126271247864},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.18327006697654724},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.17936626076698303},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08389022946357727},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0800504982471466},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s10257-021-00545-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-021-00545-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-021-00545-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:infsem:v:20:y:2022:i:1:d:10.1007_s10257-021-00545-0","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s10257-021-00545-0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:pubmedcentral.nih.gov:8581124","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/8581124","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Inf Syst E-Bus Manage","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1007/s10257-021-00545-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-021-00545-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-021-00545-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6800000071525574,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3214501079.pdf","grobid_xml":"https://content.openalex.org/works/W3214501079.grobid-xml"},"referenced_works_count":107,"referenced_works":["https://openalex.org/W6738442","https://openalex.org/W9381690","https://openalex.org/W98717517","https://openalex.org/W99077727","https://openalex.org/W155655022","https://openalex.org/W169807011","https://openalex.org/W1489902476","https://openalex.org/W1492586516","https://openalex.org/W1538408768","https://openalex.org/W1553517776","https://openalex.org/W1574235309","https://openalex.org/W1577671117","https://openalex.org/W1607171410","https://openalex.org/W1788719434","https://openalex.org/W1797459806","https://openalex.org/W1825122096","https://openalex.org/W1841590475","https://openalex.org/W1858904504","https://openalex.org/W1965418082","https://openalex.org/W1971200165","https://openalex.org/W1976484392","https://openalex.org/W1977735025","https://openalex.org/W1984314602","https://openalex.org/W1984428127","https://openalex.org/W1986472605","https://openalex.org/W1987977328","https://openalex.org/W1988602271","https://openalex.org/W1992364027","https://openalex.org/W1997210479","https://openalex.org/W1999022078","https://openalex.org/W2003770055","https://openalex.org/W2016524473","https://openalex.org/W2016603457","https://openalex.org/W2020193641","https://openalex.org/W2024981255","https://openalex.org/W2033943395","https://openalex.org/W2041927748","https://openalex.org/W2043217694","https://openalex.org/W2045474783","https://openalex.org/W2045543746","https://openalex.org/W2060567066","https://openalex.org/W2061650887","https://openalex.org/W2064672760","https://openalex.org/W2066557547","https://openalex.org/W2068731002","https://openalex.org/W2069630233","https://openalex.org/W2071680986","https://openalex.org/W2073205321","https://openalex.org/W2083365829","https://openalex.org/W2085491458","https://openalex.org/W2090513801","https://openalex.org/W2093625697","https://openalex.org/W2098239681","https://openalex.org/W2099697766","https://openalex.org/W2101903660","https://openalex.org/W2102303925","https://openalex.org/W2105257501","https://openalex.org/W2106169960","https://openalex.org/W2110078189","https://openalex.org/W2119233164","https://openalex.org/W2123534889","https://openalex.org/W2126589862","https://openalex.org/W2128991589","https://openalex.org/W2131165803","https://openalex.org/W2132725536","https://openalex.org/W2139794498","https://openalex.org/W2140918013","https://openalex.org/W2142175015","https://openalex.org/W2155791402","https://openalex.org/W2166140580","https://openalex.org/W2167325287","https://openalex.org/W2168569455","https://openalex.org/W2168894761","https://openalex.org/W2169571673","https://openalex.org/W2170228585","https://openalex.org/W2266213622","https://openalex.org/W2277478358","https://openalex.org/W2464450995","https://openalex.org/W2517092547","https://openalex.org/W2529805292","https://openalex.org/W2579555219","https://openalex.org/W2587618278","https://openalex.org/W2587667920","https://openalex.org/W2607054088","https://openalex.org/W2612758197","https://openalex.org/W2790418303","https://openalex.org/W2799121301","https://openalex.org/W2802401187","https://openalex.org/W2893206984","https://openalex.org/W2908054631","https://openalex.org/W2913491028","https://openalex.org/W2929329238","https://openalex.org/W2946528011","https://openalex.org/W2966468537","https://openalex.org/W2978349044","https://openalex.org/W2993383518","https://openalex.org/W3021824835","https://openalex.org/W3036951181","https://openalex.org/W3121775323","https://openalex.org/W3122705134","https://openalex.org/W3123477036","https://openalex.org/W3123534837","https://openalex.org/W4232387830","https://openalex.org/W4248588746","https://openalex.org/W4252841613","https://openalex.org/W4288936035","https://openalex.org/W4364307238"],"related_works":["https://openalex.org/W4234874385","https://openalex.org/W3185553570","https://openalex.org/W2323648130","https://openalex.org/W2157140558","https://openalex.org/W2378782423","https://openalex.org/W2155401483","https://openalex.org/W3045247719","https://openalex.org/W4233308809","https://openalex.org/W2388988621","https://openalex.org/W2102102835"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":17},{"year":2025,"cited_by_count":38},{"year":2024,"cited_by_count":26},{"year":2023,"cited_by_count":25},{"year":2022,"cited_by_count":9}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}