{"id":"https://openalex.org/W2090134483","doi":"https://doi.org/10.1007/s10257-008-0078-0","title":"Design and management of business models and processes in services science","display_name":"Design and management of business models and processes in services science","publication_year":2008,"publication_date":"2008-02-25","ids":{"openalex":"https://openalex.org/W2090134483","doi":"https://doi.org/10.1007/s10257-008-0078-0","mag":"2090134483"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-008-0078-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-008-0078-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-008-0078-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/s10257-008-0078-0.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028341521","display_name":"Yves Pigneur","orcid":null},"institutions":[{"id":"https://openalex.org/I97565354","display_name":"University of Lausanne","ror":"https://ror.org/019whta54","country_code":"CH","type":"education","lineage":["https://openalex.org/I97565354"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Yves Pigneur","raw_affiliation_strings":["Institute of Information Systems, University of Lausanne, 1015, Lausanne, Switzerland","University of Lausanne"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Systems, University of Lausanne, 1015, Lausanne, Switzerland","institution_ids":["https://openalex.org/I97565354"]},{"raw_affiliation_string":"University of Lausanne","institution_ids":["https://openalex.org/I97565354"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043802309","display_name":"Hannes Werthner","orcid":"https://orcid.org/0000-0002-1508-277X"},"institutions":[{"id":"https://openalex.org/I145847075","display_name":"TU Wien","ror":"https://ror.org/04d836q62","country_code":"AT","type":"education","lineage":["https://openalex.org/I145847075"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Hannes Werthner","raw_affiliation_strings":["Institute for Software Technology and Interactive Systems, Vienna University of Technology, 1040, Vienna, Austria","Vienna University of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Software Technology and Interactive Systems, Vienna University of Technology, 1040, Vienna, Austria","institution_ids":["https://openalex.org/I145847075"]},{"raw_affiliation_string":"Vienna University of Technology","institution_ids":["https://openalex.org/I145847075"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5028341521"],"corresponding_institution_ids":["https://openalex.org/I97565354"],"apc_list":{"value":2790,"currency":"USD","value_usd":2790},"apc_paid":null,"fwci":1.9579,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.89969797,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"7","issue":"2","first_page":"119","last_page":"121"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9387999773025513,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9387999773025513,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.417391836643219},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.38793623447418213},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3816347122192383},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.36167848110198975},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35171741247177124},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3450343608856201},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3084768056869507},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1500411033630371}],"concepts":[{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.417391836643219},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.38793623447418213},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3816347122192383},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.36167848110198975},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35171741247177124},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3450343608856201},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3084768056869507},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1500411033630371}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s10257-008-0078-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-008-0078-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-008-0078-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},{"id":"pmh:oai:serval.unil.ch:BIB_1BA051F9C33B","is_oa":true,"landing_page_url":"https://serval.unil.ch/notice/serval:BIB_1BA051F9C33B","pdf_url":null,"source":{"id":"https://openalex.org/S4306401797","display_name":"SERVAL (Universit\u00e9 de Lausanne)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210093590","host_organization_name":"Swiss School of Archaeology in Greece","host_organization_lineage":["https://openalex.org/I4210093590"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and E-Business Management (ISEB), vol. 7, no. 2, pp. 119-121","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:iris.unil.ch:iris/46673","is_oa":true,"landing_page_url":"https://iris.unil.ch/handle/iris/46673","pdf_url":"https://iris.unil.ch/bitstreams/b0000172-6347-48f4-a645-abf1fc3fd54e/download","source":{"id":"https://openalex.org/S7407055444","display_name":"IRIS","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},{"id":"pmh:oai:doc.rero.ch:313532","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400148","display_name":"reroDoc Digital Library","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null}],"best_oa_location":{"id":"doi:10.1007/s10257-008-0078-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s10257-008-0078-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s10257-008-0078-0.pdf","source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6600000262260437,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2090134483.pdf","grobid_xml":"https://content.openalex.org/works/W2090134483.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2895985061","https://openalex.org/W2997480799","https://openalex.org/W3021475143","https://openalex.org/W3122971585","https://openalex.org/W2037209812","https://openalex.org/W2166989699","https://openalex.org/W2518615930","https://openalex.org/W2286982384","https://openalex.org/W1497976633"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}