{"id":"https://openalex.org/W2078725397","doi":"https://doi.org/10.1007/s10257-006-0042-9","title":"Knowledge representations for the interactive selling of financial services","display_name":"Knowledge representations for the interactive selling of financial services","publication_year":2006,"publication_date":"2006-09-27","ids":{"openalex":"https://openalex.org/W2078725397","doi":"https://doi.org/10.1007/s10257-006-0042-9","mag":"2078725397"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-006-0042-9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-006-0042-9","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033783997","display_name":"Alexander Felfernig","orcid":"https://orcid.org/0000-0003-0108-3146"},"institutions":[{"id":"https://openalex.org/I4210166741","display_name":"University of Klagenfurt","ror":"https://ror.org/05q9m0937","country_code":"AT","type":"education","lineage":["https://openalex.org/I4210166741"]},{"id":"https://openalex.org/I4210107358","display_name":"Lakeside Labs","ror":"https://ror.org/01w08b546","country_code":"AT","type":"nonprofit","lineage":["https://openalex.org/I4210107358"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Alexander Felfernig","raw_affiliation_strings":["Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria","ConfigWorks, Lakeside B01, 9020, Klagenfurt, Austria"],"affiliations":[{"raw_affiliation_string":"Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210166741"]},{"raw_affiliation_string":"ConfigWorks, Lakeside B01, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210107358"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030818998","display_name":"Klaus Isak","orcid":null},"institutions":[{"id":"https://openalex.org/I4210107358","display_name":"Lakeside Labs","ror":"https://ror.org/01w08b546","country_code":"AT","type":"nonprofit","lineage":["https://openalex.org/I4210107358"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Klaus Isak","raw_affiliation_strings":["ConfigWorks, Lakeside B01, 9020, Klagenfurt, Austria"],"affiliations":[{"raw_affiliation_string":"ConfigWorks, Lakeside B01, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210107358"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075033786","display_name":"Gerold Kreutler","orcid":null},"institutions":[{"id":"https://openalex.org/I4210166741","display_name":"University of Klagenfurt","ror":"https://ror.org/05q9m0937","country_code":"AT","type":"education","lineage":["https://openalex.org/I4210166741"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Gerold Kreutler","raw_affiliation_strings":["Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria"],"affiliations":[{"raw_affiliation_string":"Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210166741"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085810810","display_name":"Thomas Kruggel","orcid":null},"institutions":[{"id":"https://openalex.org/I4210166741","display_name":"University of Klagenfurt","ror":"https://ror.org/05q9m0937","country_code":"AT","type":"education","lineage":["https://openalex.org/I4210166741"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Thomas Kruggel","raw_affiliation_strings":["Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria"],"affiliations":[{"raw_affiliation_string":"Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210166741"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001442569","display_name":"Erich Teppan","orcid":"https://orcid.org/0000-0001-8397-9303"},"institutions":[{"id":"https://openalex.org/I4210166741","display_name":"University of Klagenfurt","ror":"https://ror.org/05q9m0937","country_code":"AT","type":"education","lineage":["https://openalex.org/I4210166741"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Erich Teppan","raw_affiliation_strings":["Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria"],"affiliations":[{"raw_affiliation_string":"Computer Science in Production, Operation and Management, University Klagenfurt, Universit\u00e4tsstrasse 65-67, 9020, Klagenfurt, Austria","institution_ids":["https://openalex.org/I4210166741"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5033783997"],"corresponding_institution_ids":["https://openalex.org/I4210107358","https://openalex.org/I4210166741"],"apc_list":{"value":2190,"currency":"EUR","value_usd":2790},"apc_paid":null,"fwci":0.866,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.84408611,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"5","issue":"2","first_page":"143","last_page":"166"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11439","display_name":"Video Analysis and Summarization","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/financial-services","display_name":"Financial services","score":0.7605996131896973},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6040652990341187},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5974922776222229},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.5701955556869507},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4872356951236725},{"id":"https://openalex.org/keywords/knowledge-base","display_name":"Knowledge base","score":0.48188287019729614},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.48087814450263977},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.44842344522476196},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.42860472202301025},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.41850265860557556},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.36795181035995483},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35280168056488037},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.333237886428833},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.18844705820083618}],"concepts":[{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.7605996131896973},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6040652990341187},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5974922776222229},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.5701955556869507},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4872356951236725},{"id":"https://openalex.org/C4554734","wikidata":"https://www.wikidata.org/wiki/Q593744","display_name":"Knowledge base","level":2,"score":0.48188287019729614},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.48087814450263977},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.44842344522476196},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.42860472202301025},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.41850265860557556},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.36795181035995483},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35280168056488037},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.333237886428833},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.18844705820083618},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s10257-006-0042-9","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-006-0042-9","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321697","display_name":"LOEWE Zentrum AdRIA","ror":"https://ror.org/05n911h24"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W51251913","https://openalex.org/W122895574","https://openalex.org/W153250912","https://openalex.org/W156612855","https://openalex.org/W161488813","https://openalex.org/W281665770","https://openalex.org/W1500151553","https://openalex.org/W1505701614","https://openalex.org/W1527923984","https://openalex.org/W1543370130","https://openalex.org/W1546540582","https://openalex.org/W1570159982","https://openalex.org/W1823170126","https://openalex.org/W1971040550","https://openalex.org/W1978154443","https://openalex.org/W1984846869","https://openalex.org/W1985769033","https://openalex.org/W2014341247","https://openalex.org/W2024647915","https://openalex.org/W2028232858","https://openalex.org/W2031162680","https://openalex.org/W2042281163","https://openalex.org/W2043193943","https://openalex.org/W2045066785","https://openalex.org/W2045813051","https://openalex.org/W2056811856","https://openalex.org/W2080741900","https://openalex.org/W2102962259","https://openalex.org/W2106900236","https://openalex.org/W2108309071","https://openalex.org/W2113283819","https://openalex.org/W2113842233","https://openalex.org/W2123856735","https://openalex.org/W2124809428","https://openalex.org/W2125288949","https://openalex.org/W2137728971","https://openalex.org/W2138138395","https://openalex.org/W2148834039","https://openalex.org/W2152883745","https://openalex.org/W2153889650","https://openalex.org/W2171960770","https://openalex.org/W2331244045","https://openalex.org/W2467610291","https://openalex.org/W2613161123","https://openalex.org/W2747485148","https://openalex.org/W2974553792","https://openalex.org/W3124367916","https://openalex.org/W4233210080","https://openalex.org/W4298855273"],"related_works":["https://openalex.org/W2385621242","https://openalex.org/W2367629516","https://openalex.org/W2086580554","https://openalex.org/W2553860513","https://openalex.org/W1986001501","https://openalex.org/W2353740909","https://openalex.org/W2475408106","https://openalex.org/W2592721119","https://openalex.org/W4386298164","https://openalex.org/W2075096090"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
