{"id":"https://openalex.org/W3158654588","doi":"https://doi.org/10.1007/s10257-003-0029-8","title":"How public conversation management integrated with local business process management","display_name":"How public conversation management integrated with local business process management","publication_year":2004,"publication_date":"2004-04-01","ids":{"openalex":"https://openalex.org/W3158654588","doi":"https://doi.org/10.1007/s10257-003-0029-8","mag":"3158654588"},"language":"en","primary_location":{"id":"doi:10.1007/s10257-003-0029-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-003-0029-8","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100644704","display_name":"Qiming Chen","orcid":"https://orcid.org/0000-0003-1870-5327"},"institutions":[{"id":"https://openalex.org/I1343035065","display_name":"United States Department of Commerce","ror":"https://ror.org/04chq2495","country_code":"US","type":"government","lineage":["https://openalex.org/I1343035065"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Qiming Chen","raw_affiliation_strings":["Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","Commerce One Inc, Pleasanton, USA"],"affiliations":[{"raw_affiliation_string":"Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","institution_ids":["https://openalex.org/I1343035065"]},{"raw_affiliation_string":"Commerce One Inc, Pleasanton, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109925930","display_name":"Meichun Hsu","orcid":null},"institutions":[{"id":"https://openalex.org/I1343035065","display_name":"United States Department of Commerce","ror":"https://ror.org/04chq2495","country_code":"US","type":"government","lineage":["https://openalex.org/I1343035065"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Meichun Hsu","raw_affiliation_strings":["Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","Commerce One Inc, Pleasanton, USA"],"affiliations":[{"raw_affiliation_string":"Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","institution_ids":["https://openalex.org/I1343035065"]},{"raw_affiliation_string":"Commerce One Inc, Pleasanton, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062830308","display_name":"V. Mehta","orcid":null},"institutions":[{"id":"https://openalex.org/I1343035065","display_name":"United States Department of Commerce","ror":"https://ror.org/04chq2495","country_code":"US","type":"government","lineage":["https://openalex.org/I1343035065"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Vinkesh Mehta","raw_affiliation_strings":["Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","Commerce One Inc, Pleasanton, USA"],"affiliations":[{"raw_affiliation_string":"Commerce One Inc, 4440 Rosewood Drive, Pleasanton, CA 94588, USA","institution_ids":["https://openalex.org/I1343035065"]},{"raw_affiliation_string":"Commerce One Inc, Pleasanton, USA","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100644704"],"corresponding_institution_ids":["https://openalex.org/I1343035065"],"apc_list":{"value":2190,"currency":"EUR","value_usd":2790},"apc_paid":null,"fwci":0.962,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.82396694,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"2","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.7502999901771545,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.7502999901771545,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.9317426681518555},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.6369763016700745},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5790873169898987},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5591666102409363},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5335061550140381},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.47930899262428284},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4792644679546356},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4610956907272339},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.42893078923225403},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.41379889845848083},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.315903902053833},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.15468472242355347},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.12086114287376404},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.10070991516113281},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.08826693892478943},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.07908588647842407}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.9317426681518555},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6369763016700745},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5790873169898987},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5591666102409363},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5335061550140381},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.47930899262428284},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4792644679546356},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4610956907272339},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.42893078923225403},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.41379889845848083},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.315903902053833},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.15468472242355347},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.12086114287376404},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.10070991516113281},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.08826693892478943},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.07908588647842407},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s10257-003-0029-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s10257-003-0029-8","pdf_url":null,"source":{"id":"https://openalex.org/S56271844","display_name":"Information Systems and e-Business Management","issn_l":"1617-9846","issn":["1617-9846","1617-9854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems and e-Business Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2066228984","https://openalex.org/W2005124518","https://openalex.org/W2534879192","https://openalex.org/W2068502729","https://openalex.org/W2294096527","https://openalex.org/W2465234653","https://openalex.org/W2097547132","https://openalex.org/W2345053703","https://openalex.org/W1557997479","https://openalex.org/W4361865022"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}