{"id":"https://openalex.org/W4388551365","doi":"https://doi.org/10.1007/s00779-023-01779-0","title":"Automation of interaction\u2014interaction design at the crossroads of user experience (UX) and artificial intelligence (AI)","display_name":"Automation of interaction\u2014interaction design at the crossroads of user experience (UX) and artificial intelligence (AI)","publication_year":2023,"publication_date":"2023-11-10","ids":{"openalex":"https://openalex.org/W4388551365","doi":"https://doi.org/10.1007/s00779-023-01779-0"},"language":"en","primary_location":{"id":"doi:10.1007/s00779-023-01779-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-023-01779-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-023-01779-0.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s00779-023-01779-0.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053274960","display_name":"Mikael Wiberg","orcid":"https://orcid.org/0000-0002-1476-3952"},"institutions":[{"id":"https://openalex.org/I66862912","display_name":"Chalmers University of Technology","ror":"https://ror.org/040wg7k59","country_code":"SE","type":"education","lineage":["https://openalex.org/I66862912"]},{"id":"https://openalex.org/I90267481","display_name":"Ume\u00e5 University","ror":"https://ror.org/05kb8h459","country_code":"SE","type":"education","lineage":["https://openalex.org/I90267481"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"Mikael Wiberg","raw_affiliation_strings":["Department of Informatics, Ume\u00e5 University, Ume\u00e5, Sweden","Interaction Design Division, Chalmers University of Technology, Gothenburg, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-1476-3952","affiliations":[{"raw_affiliation_string":"Department of Informatics, Ume\u00e5 University, Ume\u00e5, Sweden","institution_ids":["https://openalex.org/I90267481"]},{"raw_affiliation_string":"Interaction Design Division, Chalmers University of Technology, Gothenburg, Sweden","institution_ids":["https://openalex.org/I66862912"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001660474","display_name":"Erik Bergqvist","orcid":"https://orcid.org/0000-0002-9330-7129"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Erik Stolterman Bergqvist","raw_affiliation_strings":["Computing, and Engineering, Luddy School of Informatics, Indiana University, Bloomington, USA"],"raw_orcid":"https://orcid.org/0000-0002-9330-7129","affiliations":[{"raw_affiliation_string":"Computing, and Engineering, Luddy School of Informatics, Indiana University, Bloomington, USA","institution_ids":["https://openalex.org/I4210119109"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5053274960"],"corresponding_institution_ids":["https://openalex.org/I66862912","https://openalex.org/I90267481"],"apc_list":{"value":2490,"currency":"EUR","value_usd":3090},"apc_paid":{"value":2490,"currency":"EUR","value_usd":3090},"fwci":1.9921,"has_fulltext":true,"cited_by_count":13,"citation_normalized_percentile":{"value":0.87301043,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"27","issue":"6","first_page":"2281","last_page":"2290"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interaction-design","display_name":"Interaction design","score":0.7308528423309326},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7245388031005859},{"id":"https://openalex.org/keywords/viewpoints","display_name":"Viewpoints","score":0.7166601419448853},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.7141395807266235},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.7000414133071899},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.4692005515098572},{"id":"https://openalex.org/keywords/interactive-systems-engineering","display_name":"Interactive systems engineering","score":0.4656670093536377},{"id":"https://openalex.org/keywords/interaction-model","display_name":"Interaction model","score":0.4656088650226593},{"id":"https://openalex.org/keywords/mobile-interaction","display_name":"Mobile interaction","score":0.4153527021408081},{"id":"https://openalex.org/keywords/interaction-technique","display_name":"Interaction technique","score":0.41280198097229004},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3022635579109192},{"id":"https://openalex.org/keywords/user-interface-design","display_name":"User interface design","score":0.2340048849582672},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.1574763059616089},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14851558208465576},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11868000030517578},{"id":"https://openalex.org/keywords/gesture","display_name":"Gesture","score":0.08656948804855347}],"concepts":[{"id":"https://openalex.org/C13854087","wikidata":"https://www.wikidata.org/wiki/Q1061656","display_name":"Interaction design","level":2,"score":0.7308528423309326},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7245388031005859},{"id":"https://openalex.org/C2776035091","wikidata":"https://www.wikidata.org/wiki/Q7928819","display_name":"Viewpoints","level":2,"score":0.7166601419448853},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.7141395807266235},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.7000414133071899},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.4692005515098572},{"id":"https://openalex.org/C40458791","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Interactive systems engineering","level":4,"score":0.4656670093536377},{"id":"https://openalex.org/C2780806968","wikidata":"https://www.wikidata.org/wiki/Q6045196","display_name":"Interaction model","level":2,"score":0.4656088650226593},{"id":"https://openalex.org/C115121344","wikidata":"https://www.wikidata.org/wiki/Q6887140","display_name":"Mobile interaction","level":3,"score":0.4153527021408081},{"id":"https://openalex.org/C62402345","wikidata":"https://www.wikidata.org/wiki/Q18921192","display_name":"Interaction technique","level":3,"score":0.41280198097229004},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3022635579109192},{"id":"https://openalex.org/C149229913","wikidata":"https://www.wikidata.org/wiki/Q135707","display_name":"User interface design","level":3,"score":0.2340048849582672},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.1574763059616089},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14851558208465576},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11868000030517578},{"id":"https://openalex.org/C207347870","wikidata":"https://www.wikidata.org/wiki/Q371174","display_name":"Gesture","level":2,"score":0.08656948804855347},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/s00779-023-01779-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-023-01779-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-023-01779-0.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:umu-216886","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-216886","pdf_url":"https://umu.diva-portal.org/smash/get/diva2:1818704/FULLTEXT02","source":{"id":"https://openalex.org/S4306400361","display_name":"DiVA at Ume\u00e5 University (Ume\u00e5 University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I90267481","host_organization_name":"Ume\u00e5 University","host_organization_lineage":["https://openalex.org/I90267481"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article in journal"},{"id":"pmh:oai:research.chalmers.se:538404","is_oa":true,"landing_page_url":"https://research.chalmers.se/en/publication/538404","pdf_url":"https://research.chalmers.se/publication/538404/file/538404_Fulltext.pdf","source":{"id":"https://openalex.org/S4306402469","display_name":"Chalmers Research (Chalmers University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I66862912","host_organization_name":"Chalmers University of Technology","host_organization_lineage":["https://openalex.org/I66862912"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":{"id":"doi:10.1007/s00779-023-01779-0","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-023-01779-0","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-023-01779-0.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4388551365.pdf"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W1972580588","https://openalex.org/W2008234992","https://openalex.org/W2015956967","https://openalex.org/W2123179704","https://openalex.org/W2142595014","https://openalex.org/W2192201333","https://openalex.org/W2290905675","https://openalex.org/W2901843047","https://openalex.org/W2944176689","https://openalex.org/W2945433494","https://openalex.org/W2955877667","https://openalex.org/W3023205928","https://openalex.org/W3087304692","https://openalex.org/W3087489817","https://openalex.org/W3092032479","https://openalex.org/W3097515976","https://openalex.org/W3105211233","https://openalex.org/W3109695362","https://openalex.org/W3114836027","https://openalex.org/W3123176014","https://openalex.org/W3129835879","https://openalex.org/W3204683753","https://openalex.org/W4210801880","https://openalex.org/W4213145388","https://openalex.org/W4246501642","https://openalex.org/W4246511213"],"related_works":["https://openalex.org/W2520721176","https://openalex.org/W2017469186","https://openalex.org/W2386161643","https://openalex.org/W3104059104","https://openalex.org/W2959951290","https://openalex.org/W2169693266","https://openalex.org/W2098123436","https://openalex.org/W1992210517","https://openalex.org/W2133353349","https://openalex.org/W2950847305"],"abstract_inverted_index":{"Abstract":[0],"Interaction":[1],"design/HCI":[2],"seems":[3,29],"to":[4,30,197],"be":[5,31],"at":[6],"a":[7,153,167,183,188,228],"crossroads.":[8],"On":[9],"the":[10,25,41,61,72,145,212,215],"one":[11],"hand,":[12,27],"it":[13,28,226],"is":[14,150],"still":[15],"about":[16,33],"designing":[17,231],"for":[18,232],"engaging":[19,233],"user":[20,234],"experiences":[21,235],"(UX).":[22],"Still,":[23],"on":[24,99,152,178],"other":[26,46],"increasingly":[32],"reducing":[34],"interaction":[35,39,66,70,87,110,129,139,149,174,204,208,238],"and":[36,45,67,122,140,158,161,171,175,199,205,224,239],"automating":[37],"human\u2013machine":[38],"through":[40],"use":[42,213],"of":[43,69,74,101,107,109,131,156,173,202,214],"AI":[44],"new":[47,114],"technologies.":[48],"In":[49],"this":[50,54,179],"paper,":[51],"we":[52,59,91,135,181],"explore":[53],"seemingly":[55],"unavoidable":[56],"gap.":[57],"First,":[58],"discuss":[60,220],"fundamental":[62],"design":[63,88,185,218,243],"rationality":[64],"underpinning":[65],"automation":[68,100,108,141,206,240],"from":[71,95],"viewpoints":[73],"classic":[75],"theoretical":[76,222],"standpoints.":[77],"We":[78,210],"then":[79],"illustrate":[80,211],"how":[81,104,138,148,163],"these":[82,132,193],"two":[83,242],"come":[84],"together":[85],"in":[86,144,207],"practice.":[89],"Here":[90],"examine":[92],"four":[93,133],"examples":[94],"already":[96],"published":[97],"research":[98],"interaction,":[102],"including":[103,116],"different":[105,168],"levels":[106],"affect":[111],"or":[112],"enable":[113],"practices,":[115],"coffee":[117],"making,":[118],"self-tracking,":[119],"automated":[120],"driving,":[121],"conversations":[123],"with":[124,237],"AI-based":[125],"chatbots.":[126],"Through":[127],"an":[128],"analysis":[130],"examples,":[134],"show":[136],"(1)":[137],"are":[142],"combined":[143],"design,":[146],"(2)":[147],"dependent":[151],"certain":[154],"level":[155],"automation,":[157],"vice":[159],"versa,":[160],"(3)":[162],"each":[164],"example":[165],"illustrates":[166],"balance":[169],"between,":[170],"integration":[172],"automation.":[176],"Based":[177],"analysis,":[180],"propose":[182],"two-dimensional":[184,217],"space":[186],"as":[187,227,241],"conceptual":[189],"construct":[190],"that":[191],"takes":[192],"aspects":[194],"into":[195],"account":[196],"understand":[198],"analyze":[200],"ways":[201],"combining":[203],"design.":[209],"proposed":[216],"space,":[219],"its":[221],"implications,":[223],"suggest":[225],"useful":[229],"tool\u2014when":[230],"(UX),":[236],"materials.":[244]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":2}],"updated_date":"2026-06-13T06:13:01.061226","created_date":"2025-10-10T00:00:00"}
