{"id":"https://openalex.org/W3094916517","doi":"https://doi.org/10.1007/s00779-020-01454-8","title":"Suppose your bus broke down and nobody came","display_name":"Suppose your bus broke down and nobody came","publication_year":2020,"publication_date":"2020-10-26","ids":{"openalex":"https://openalex.org/W3094916517","doi":"https://doi.org/10.1007/s00779-020-01454-8","mag":"3094916517"},"language":"en","primary_location":{"id":"doi:10.1007/s00779-020-01454-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-020-01454-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-020-01454-8.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s00779-020-01454-8.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080550748","display_name":"Alexander G. Mirnig","orcid":"https://orcid.org/0000-0001-8848-0077"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Alexander G. Mirnig","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034636407","display_name":"Magdalena G\u00e4rtner","orcid":"https://orcid.org/0000-0002-1373-5984"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Magdalena G\u00e4rtner","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008028867","display_name":"Elisabeth F\u00fcssl","orcid":"https://orcid.org/0000-0003-3596-5489"},"institutions":[{"id":"https://openalex.org/I4210109128","display_name":"Institute for Social Anthropology","ror":"https://ror.org/016d0n234","country_code":"AT","type":"facility","lineage":["https://openalex.org/I138211613","https://openalex.org/I4210109128"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Elisabeth F\u00fcssl","raw_affiliation_strings":["FACTUM OG Institute for Traffic and Social Analysis, Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"FACTUM OG Institute for Traffic and Social Analysis, Vienna, Austria","institution_ids":["https://openalex.org/I4210109128"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046867799","display_name":"Karin Ausserer","orcid":null},"institutions":[{"id":"https://openalex.org/I4210109128","display_name":"Institute for Social Anthropology","ror":"https://ror.org/016d0n234","country_code":"AT","type":"facility","lineage":["https://openalex.org/I138211613","https://openalex.org/I4210109128"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Karin Ausserer","raw_affiliation_strings":["FACTUM OG Institute for Traffic and Social Analysis, Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"FACTUM OG Institute for Traffic and Social Analysis, Vienna, Austria","institution_ids":["https://openalex.org/I4210109128"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054613643","display_name":"Alexander Meschtscherjakov","orcid":"https://orcid.org/0000-0001-8116-4522"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Alexander Meschtscherjakov","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005370502","display_name":"Vivien Wallner","orcid":"https://orcid.org/0000-0002-7685-6273"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Vivien Wallner","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072669368","display_name":"Moritz Kubesch","orcid":"https://orcid.org/0000-0001-9587-455X"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Moritz Kubesch","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070249475","display_name":"Manfred Tscheligi","orcid":"https://orcid.org/0000-0001-6056-7285"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Manfred Tscheligi","raw_affiliation_strings":["Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5080550748"],"corresponding_institution_ids":["https://openalex.org/I182212641"],"apc_list":{"value":2490,"currency":"EUR","value_usd":3090},"apc_paid":{"value":2490,"currency":"EUR","value_usd":3090},"fwci":1.7977,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.86227636,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"24","issue":"6","first_page":"797","last_page":"812"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14056","display_name":"Safety Warnings and Signage","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10042","display_name":"Neural and Behavioral Psychology Studies","score":0.9847000241279602,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6959123015403748},{"id":"https://openalex.org/keywords/nobody","display_name":"nobody","score":0.6658891439437866},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.6176241040229797},{"id":"https://openalex.org/keywords/harassment","display_name":"Harassment","score":0.543971836566925},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.5080258846282959},{"id":"https://openalex.org/keywords/public-transport","display_name":"Public transport","score":0.4905034899711609},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.4394024610519409},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.427839994430542},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.426688551902771},{"id":"https://openalex.org/keywords/taxis","display_name":"Taxis","score":0.4106946587562561},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.18861833214759827},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.17921975255012512},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.17299970984458923},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11018294095993042}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6959123015403748},{"id":"https://openalex.org/C36914074","wikidata":"https://www.wikidata.org/wiki/Q1940501","display_name":"nobody","level":2,"score":0.6658891439437866},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.6176241040229797},{"id":"https://openalex.org/C2778976716","wikidata":"https://www.wikidata.org/wiki/Q3240539","display_name":"Harassment","level":2,"score":0.543971836566925},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.5080258846282959},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.4905034899711609},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4394024610519409},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.427839994430542},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.426688551902771},{"id":"https://openalex.org/C183373512","wikidata":"https://www.wikidata.org/wiki/Q949618","display_name":"Taxis","level":2,"score":0.4106946587562561},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.18861833214759827},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.17921975255012512},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.17299970984458923},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11018294095993042},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s00779-020-01454-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-020-01454-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-020-01454-8.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1007/s00779-020-01454-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00779-020-01454-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00779-020-01454-8.pdf","source":{"id":"https://openalex.org/S58126648","display_name":"Personal and Ubiquitous Computing","issn_l":"1617-4909","issn":["1617-4909","1617-4917"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personal and Ubiquitous Computing","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.6899999976158142,"id":"https://metadata.un.org/sdg/16"}],"awards":[{"id":"https://openalex.org/G5131469050","display_name":null,"funder_award_id":"865110","funder_id":"https://openalex.org/F4320323031","funder_display_name":"\u00d6sterreichische Forschungsf\u00f6rderungsgesellschaft"},{"id":"https://openalex.org/G8476859489","display_name":null,"funder_award_id":"865110","funder_id":"https://openalex.org/F4320323033","funder_display_name":"Bundesministerium f\u00fcr Verkehr, Innovation und Technologie"}],"funders":[{"id":"https://openalex.org/F4320323031","display_name":"\u00d6sterreichische Forschungsf\u00f6rderungsgesellschaft","ror":"https://ror.org/028jc0449"},{"id":"https://openalex.org/F4320323033","display_name":"Bundesministerium f\u00fcr Verkehr, Innovation und Technologie","ror":"https://ror.org/04marky29"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3094916517.pdf","grobid_xml":"https://content.openalex.org/works/W3094916517.grobid-xml"},"referenced_works_count":23,"referenced_works":["https://openalex.org/W2010888430","https://openalex.org/W2023880699","https://openalex.org/W2028682956","https://openalex.org/W2346747312","https://openalex.org/W2406690627","https://openalex.org/W2462466550","https://openalex.org/W2567097791","https://openalex.org/W2568211196","https://openalex.org/W2578647877","https://openalex.org/W2586990006","https://openalex.org/W2611025044","https://openalex.org/W2611440625","https://openalex.org/W2622234979","https://openalex.org/W2639421075","https://openalex.org/W2759132063","https://openalex.org/W2767801232","https://openalex.org/W2801188116","https://openalex.org/W2887896922","https://openalex.org/W2890428039","https://openalex.org/W2891535985","https://openalex.org/W2891902934","https://openalex.org/W2943505380","https://openalex.org/W2976163312"],"related_works":["https://openalex.org/W1543072206","https://openalex.org/W2731640799","https://openalex.org/W3145095895","https://openalex.org/W2594548639","https://openalex.org/W4387544810","https://openalex.org/W825784003","https://openalex.org/W1539443550","https://openalex.org/W627816288","https://openalex.org/W601095742","https://openalex.org/W570401077"],"abstract_inverted_index":{"Abstract":[0],"The":[1],"absence":[2],"of":[3,68,82,105,118],"a":[4,29,50,66,79,85],"human":[5],"driver":[6,30],"creates":[7],"novel":[8],"challenges":[9],"for":[10,75],"fully":[11],"automated":[12],"public":[13],"transport.":[14],"Passengers":[15],"are":[16,113,129],"likely":[17],"to":[18,60],"have":[19],"different":[20],"expectations,":[21],"needs,":[22],"or":[23,78],"even":[24],"fears":[25],"when":[26,111,126],"traveling":[27],"without":[28],"in":[31,43,49,62,65,115],"potentially":[32,119],"dangerous":[33,120],"situations.":[34,121],"We":[35,54,101],"present":[36],"the":[37,71,99,116],"results":[38],"from":[39,135],"two":[40],"field":[41],"studies":[42],"which":[44],"we":[45,88],"explored":[46,55],"incident":[47],"management":[48],"driverless":[51],"shuttle":[52],"bus.":[53],"participant\u2019s":[56],"behavior":[57],"and":[58,94,139,142],"willingness":[59],"assist":[61],"solving":[63,97],"problems":[64],"variety":[67],"scenarios":[69],"where":[70],"bus":[72],"suddenly":[73],"stops":[74],"technical":[76],"reasons":[77],"hypothesized":[80],"situation":[81],"harassment.":[83],"In":[84],"follow-up":[86],"study,":[87],"focused":[89],"on":[90],"auditory":[91,141],"remote":[92],"assistance":[93],"investigated":[95],"problem":[96],"through":[98],"passengers.":[100],"found":[102],"that":[103],"diffusion":[104],"responsibility":[106],"is":[107],"an":[108],"existent":[109],"barrier,":[110],"passengers":[112],"involved":[114],"resolving":[117],"It":[122],"can":[123],"be":[124],"overcome,":[125],"incident-relevant":[127],"instructions":[128],"designed":[130],"explicitly,":[131],"briefly,":[132],"timely,":[133],"distinguishable":[134],"regular":[136],"on-trip":[137],"information,":[138],"address":[140],"visual":[143],"sensory":[144],"channels":[145],"alike.":[146]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-04-09T08:11:56.329763","created_date":"2025-10-10T00:00:00"}
