{"id":"https://openalex.org/W3216418257","doi":"https://doi.org/10.1007/s00291-021-00655-8","title":"Optimal pricing and capacity sizing for online service systems with free trials","display_name":"Optimal pricing and capacity sizing for online service systems with free trials","publication_year":2021,"publication_date":"2021-11-20","ids":{"openalex":"https://openalex.org/W3216418257","doi":"https://doi.org/10.1007/s00291-021-00655-8","mag":"3216418257"},"language":"en","primary_location":{"id":"doi:10.1007/s00291-021-00655-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00291-021-00655-8","pdf_url":null,"source":{"id":"https://openalex.org/S2502551423","display_name":"OR Spectrum","issn_l":"0171-6468","issn":["0171-6468","1436-6304"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"OR Spectrum","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004800194","display_name":"Jinting Wang","orcid":"https://orcid.org/0000-0003-4946-2719"},"institutions":[{"id":"https://openalex.org/I137867983","display_name":"Central University of Finance and Economics","ror":"https://ror.org/008e3hf02","country_code":"CN","type":"education","lineage":["https://openalex.org/I137867983"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Jinting Wang","raw_affiliation_strings":["Department of Management Science, School of Management Science and Engineering, Central University of Finance and Economics, Beijing, 100081, China"],"raw_orcid":"https://orcid.org/0000-0003-4946-2719","affiliations":[{"raw_affiliation_string":"Department of Management Science, School of Management Science and Engineering, Central University of Finance and Economics, Beijing, 100081, China","institution_ids":["https://openalex.org/I137867983"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043285564","display_name":"Ke Sun","orcid":"https://orcid.org/0000-0001-9451-0084"},"institutions":[{"id":"https://openalex.org/I75390827","display_name":"Beijing University of Chemical Technology","ror":"https://ror.org/00df5yc52","country_code":"CN","type":"education","lineage":["https://openalex.org/I75390827"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ke Sun","raw_affiliation_strings":["School of Economics and Management, Beijing University of Chemical Technology, Beijing, 100029, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Chemical Technology, Beijing, 100029, China","institution_ids":["https://openalex.org/I75390827"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5004800194"],"corresponding_institution_ids":["https://openalex.org/I137867983"],"apc_list":{"value":2390,"currency":"EUR","value_usd":2990},"apc_paid":null,"fwci":1.2697,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.83524998,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"44","issue":"1","first_page":"57","last_page":"86"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.995199978351593,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.6874361634254456},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6337637901306152},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.6012332439422607},{"id":"https://openalex.org/keywords/service-level-objective","display_name":"Service level objective","score":0.5872886180877686},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4955395460128784},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.4487544000148773},{"id":"https://openalex.org/keywords/pricing-strategies","display_name":"Pricing strategies","score":0.4476722776889801},{"id":"https://openalex.org/keywords/social-welfare","display_name":"Social Welfare","score":0.44258755445480347},{"id":"https://openalex.org/keywords/sizing","display_name":"Sizing","score":0.43532779812812805},{"id":"https://openalex.org/keywords/service-system","display_name":"Service system","score":0.4156336188316345},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.4053572416305542},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3952410817146301},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.393734872341156},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.35635459423065186},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.17710357904434204}],"concepts":[{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.6874361634254456},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6337637901306152},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.6012332439422607},{"id":"https://openalex.org/C16151460","wikidata":"https://www.wikidata.org/wiki/Q3480069","display_name":"Service level objective","level":5,"score":0.5872886180877686},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4955395460128784},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.4487544000148773},{"id":"https://openalex.org/C2780193402","wikidata":"https://www.wikidata.org/wiki/Q3394670","display_name":"Pricing strategies","level":2,"score":0.4476722776889801},{"id":"https://openalex.org/C536738050","wikidata":"https://www.wikidata.org/wiki/Q3249071","display_name":"Social Welfare","level":2,"score":0.44258755445480347},{"id":"https://openalex.org/C2777767291","wikidata":"https://www.wikidata.org/wiki/Q1080291","display_name":"Sizing","level":2,"score":0.43532779812812805},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.4156336188316345},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.4053572416305542},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3952410817146301},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.393734872341156},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.35635459423065186},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17710357904434204},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s00291-021-00655-8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00291-021-00655-8","pdf_url":null,"source":{"id":"https://openalex.org/S2502551423","display_name":"OR Spectrum","issn_l":"0171-6468","issn":["0171-6468","1436-6304"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"OR Spectrum","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:orspec:v:44:y:2022:i:1:d:10.1007_s00291-021-00655-8","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s00291-021-00655-8","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4099999964237213,"id":"https://metadata.un.org/sdg/9"}],"awards":[{"id":"https://openalex.org/G1968583084","display_name":null,"funder_award_id":"71871008 and 71571014","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W6051780","https://openalex.org/W158727920","https://openalex.org/W284513564","https://openalex.org/W942274081","https://openalex.org/W1521183774","https://openalex.org/W1526813172","https://openalex.org/W1619402023","https://openalex.org/W1972913831","https://openalex.org/W1980030032","https://openalex.org/W1995500779","https://openalex.org/W1998576834","https://openalex.org/W2010885951","https://openalex.org/W2021040499","https://openalex.org/W2034620485","https://openalex.org/W2144892099","https://openalex.org/W2148962857","https://openalex.org/W2167598103","https://openalex.org/W2168877912","https://openalex.org/W2285786022","https://openalex.org/W2329029318","https://openalex.org/W2403514119","https://openalex.org/W2466656012","https://openalex.org/W2557807979","https://openalex.org/W2752876220","https://openalex.org/W2768610801","https://openalex.org/W2898503766","https://openalex.org/W3121444961","https://openalex.org/W3125406778","https://openalex.org/W4231028493","https://openalex.org/W4233978664","https://openalex.org/W4292157289","https://openalex.org/W4300844927","https://openalex.org/W4301958211"],"related_works":["https://openalex.org/W2301887030","https://openalex.org/W2075467564","https://openalex.org/W3197868623","https://openalex.org/W2114058253","https://openalex.org/W2036532619","https://openalex.org/W2181754809","https://openalex.org/W2057936811","https://openalex.org/W2715808470","https://openalex.org/W2123675780","https://openalex.org/W2938487970"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}