{"id":"https://openalex.org/W4416272050","doi":"https://doi.org/10.1007/s00146-025-02738-4","title":"Linguistic humanization in conversational AI: a systematic\u2013narrative review of humor, empathy, tone, and imperfection in relational communication","display_name":"Linguistic humanization in conversational AI: a systematic\u2013narrative review of humor, empathy, tone, and imperfection in relational communication","publication_year":2025,"publication_date":"2025-11-17","ids":{"openalex":"https://openalex.org/W4416272050","doi":"https://doi.org/10.1007/s00146-025-02738-4"},"language":"en","primary_location":{"id":"doi:10.1007/s00146-025-02738-4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00146-025-02738-4","pdf_url":null,"source":{"id":"https://openalex.org/S4210190517","display_name":"AI & Society","issn_l":"0951-5666","issn":["0951-5666","1435-5655"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AI &amp; SOCIETY","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013669393","display_name":"Jiyoung Kang","orcid":"https://orcid.org/0000-0002-5364-3451"},"institutions":[{"id":"https://openalex.org/I138925566","display_name":"Ewha Womans University","ror":"https://ror.org/053fp5c05","country_code":"KR","type":"education","lineage":["https://openalex.org/I138925566"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Jiyoung Kang","raw_affiliation_strings":["Division of Communication & Media, Ewha Womans University, Seoul, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Division of Communication & Media, Ewha Womans University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I138925566"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5013669393"],"corresponding_institution_ids":["https://openalex.org/I138925566"],"apc_list":{"value":2890,"currency":"USD","value_usd":2890},"apc_paid":null,"fwci":2.6228,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.89939638,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"41","issue":"4","first_page":"3997","last_page":"4008"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11795","display_name":"Humor Studies and Applications","score":0.2662000060081482,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11795","display_name":"Humor Studies and Applications","score":0.2662000060081482,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11148","display_name":"Language, Metaphor, and Cognition","score":0.12800000607967377,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11431","display_name":"Action Observation and Synchronization","score":0.10779999941587448,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mediation","display_name":"Mediation","score":0.5989999771118164},{"id":"https://openalex.org/keywords/reciprocity","display_name":"Reciprocity (cultural anthropology)","score":0.5845999717712402},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.5333999991416931},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.4406999945640564},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.43639999628067017},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.3919999897480011}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6359999775886536},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.5989999771118164},{"id":"https://openalex.org/C169903001","wikidata":"https://www.wikidata.org/wiki/Q3264987","display_name":"Reciprocity (cultural anthropology)","level":2,"score":0.5845999717712402},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.5333999991416931},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.4406999945640564},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.43639999628067017},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.40790000557899475},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.3919999897480011},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.35670000314712524},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.34360000491142273},{"id":"https://openalex.org/C130064352","wikidata":"https://www.wikidata.org/wiki/Q853725","display_name":"Social relation","level":2,"score":0.3310000002384186},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3276999890804291},{"id":"https://openalex.org/C163286209","wikidata":"https://www.wikidata.org/wiki/Q184485","display_name":"Performing arts","level":2,"score":0.31679999828338623},{"id":"https://openalex.org/C2778409124","wikidata":"https://www.wikidata.org/wiki/Q4818744","display_name":"Attunement","level":3,"score":0.30160000920295715},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.2957000136375427},{"id":"https://openalex.org/C139997677","wikidata":"https://www.wikidata.org/wiki/Q60195","display_name":"Semiotics","level":2,"score":0.2939999997615814}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s00146-025-02738-4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00146-025-02738-4","pdf_url":null,"source":{"id":"https://openalex.org/S4210190517","display_name":"AI & Society","issn_l":"0951-5666","issn":["0951-5666","1435-5655"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AI &amp; SOCIETY","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W1981395202","https://openalex.org/W1991015565","https://openalex.org/W2061114320","https://openalex.org/W2131174334","https://openalex.org/W2147216963","https://openalex.org/W2151363564","https://openalex.org/W2754675567","https://openalex.org/W2794385674","https://openalex.org/W2899225607","https://openalex.org/W2914188784","https://openalex.org/W2939197530","https://openalex.org/W3003802619","https://openalex.org/W3005766216","https://openalex.org/W3006245018","https://openalex.org/W3161732502","https://openalex.org/W3197802679","https://openalex.org/W4206735990","https://openalex.org/W4312179235","https://openalex.org/W4362666942","https://openalex.org/W4386170567","https://openalex.org/W4388817857"],"related_works":[],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":7}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-11-17T00:00:00"}
