{"id":"https://openalex.org/W4214620843","doi":"https://doi.org/10.1007/s00146-022-01401-6","title":"The problem with trust: on the discursive commodification of trust in AI","display_name":"The problem with trust: on the discursive commodification of trust in AI","publication_year":2022,"publication_date":"2022-02-25","ids":{"openalex":"https://openalex.org/W4214620843","doi":"https://doi.org/10.1007/s00146-022-01401-6"},"language":"en","primary_location":{"id":"doi:10.1007/s00146-022-01401-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00146-022-01401-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00146-022-01401-6.pdf","source":{"id":"https://openalex.org/S4210190517","display_name":"AI & Society","issn_l":"0951-5666","issn":["0951-5666","1435-5655"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AI & SOCIETY","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s00146-022-01401-6.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044422975","display_name":"Steffen Kr\u00fcger","orcid":"https://orcid.org/0000-0001-9538-5393"},"institutions":[{"id":"https://openalex.org/I184942183","display_name":"University of Oslo","ror":"https://ror.org/01xtthb56","country_code":"NO","type":"education","lineage":["https://openalex.org/I184942183"]}],"countries":["NO"],"is_corresponding":true,"raw_author_name":"Steffen Kr\u00fcger","raw_affiliation_strings":["Department of Media and Communication, University of Oslo, Oslo, Norway"],"raw_orcid":"https://orcid.org/0000-0001-9538-5393","affiliations":[{"raw_affiliation_string":"Department of Media and Communication, University of Oslo, Oslo, Norway","institution_ids":["https://openalex.org/I184942183"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100732852","display_name":"Christopher Wilson","orcid":"https://orcid.org/0000-0001-8170-5034"},"institutions":[{"id":"https://openalex.org/I184942183","display_name":"University of Oslo","ror":"https://ror.org/01xtthb56","country_code":"NO","type":"education","lineage":["https://openalex.org/I184942183"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Christopher Wilson","raw_affiliation_strings":["Department of Media and Communication, University of Oslo, Oslo, Norway"],"raw_orcid":"https://orcid.org/0000-0001-8170-5034","affiliations":[{"raw_affiliation_string":"Department of Media and Communication, University of Oslo, Oslo, Norway","institution_ids":["https://openalex.org/I184942183"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5044422975"],"corresponding_institution_ids":["https://openalex.org/I184942183"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":{"value":2290,"currency":"EUR","value_usd":2890},"fwci":5.6851,"has_fulltext":true,"cited_by_count":28,"citation_normalized_percentile":{"value":0.96188,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"38","issue":"4","first_page":"1753","last_page":"1761"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9835000038146973,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10764","display_name":"Privacy-Preserving Technologies in Data","score":0.975600004196167,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/commodification","display_name":"Commodification","score":0.9930239319801331},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.5347674489021301},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.42792218923568726},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.42052778601646423},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.39035895466804504},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.35108378529548645},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3181757926940918},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2902681827545166},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.17742633819580078},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1640084683895111},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.14774885773658752}],"concepts":[{"id":"https://openalex.org/C57481673","wikidata":"https://www.wikidata.org/wiki/Q1780322","display_name":"Commodification","level":2,"score":0.9930239319801331},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.5347674489021301},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.42792218923568726},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.42052778601646423},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.39035895466804504},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.35108378529548645},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3181757926940918},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2902681827545166},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17742633819580078},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1640084683895111},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14774885773658752},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s00146-022-01401-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00146-022-01401-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00146-022-01401-6.pdf","source":{"id":"https://openalex.org/S4210190517","display_name":"AI & Society","issn_l":"0951-5666","issn":["0951-5666","1435-5655"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AI & SOCIETY","raw_type":"journal-article"},{"id":"pmh:oai:www.duo.uio.no:10852/97397","is_oa":true,"landing_page_url":"http://hdl.handle.net/10852/97397","pdf_url":null,"source":{"id":"https://openalex.org/S4306401717","display_name":"Duo Research Archive (University of Oslo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I184942183","host_organization_name":"University of Oslo","host_organization_lineage":["https://openalex.org/I184942183"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"0951-5666","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1007/s00146-022-01401-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s00146-022-01401-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s00146-022-01401-6.pdf","source":{"id":"https://openalex.org/S4210190517","display_name":"AI & Society","issn_l":"0951-5666","issn":["0951-5666","1435-5655"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AI & SOCIETY","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4000000059604645,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320323260","display_name":"Universitetet i Oslo","ror":"https://ror.org/01xtthb56"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4214620843.pdf","grobid_xml":"https://content.openalex.org/works/W4214620843.grobid-xml"},"referenced_works_count":57,"referenced_works":["https://openalex.org/W1541515907","https://openalex.org/W1553517776","https://openalex.org/W1987710704","https://openalex.org/W2039417307","https://openalex.org/W2084327574","https://openalex.org/W2131564699","https://openalex.org/W2144538365","https://openalex.org/W2164206328","https://openalex.org/W2166275210","https://openalex.org/W2282821441","https://openalex.org/W2382277133","https://openalex.org/W2425540133","https://openalex.org/W2527349292","https://openalex.org/W2594690992","https://openalex.org/W2738428139","https://openalex.org/W2759637292","https://openalex.org/W2783158806","https://openalex.org/W2786242872","https://openalex.org/W2792183666","https://openalex.org/W2803367647","https://openalex.org/W2809386502","https://openalex.org/W2884686506","https://openalex.org/W2885510848","https://openalex.org/W2888530353","https://openalex.org/W2896245505","https://openalex.org/W2897702578","https://openalex.org/W2925038325","https://openalex.org/W2946083353","https://openalex.org/W2953087193","https://openalex.org/W2953255537","https://openalex.org/W2966450645","https://openalex.org/W2974817986","https://openalex.org/W2979699288","https://openalex.org/W2981921529","https://openalex.org/W2990604621","https://openalex.org/W2991911068","https://openalex.org/W2996633156","https://openalex.org/W3001465270","https://openalex.org/W3001754608","https://openalex.org/W3015605487","https://openalex.org/W3017089344","https://openalex.org/W3017195291","https://openalex.org/W3025490408","https://openalex.org/W3028565296","https://openalex.org/W3035038820","https://openalex.org/W3036484984","https://openalex.org/W3036911563","https://openalex.org/W3039763086","https://openalex.org/W3100046612","https://openalex.org/W3125569121","https://openalex.org/W4229632424","https://openalex.org/W4239106607","https://openalex.org/W4253414910","https://openalex.org/W4254224265","https://openalex.org/W4254455608","https://openalex.org/W4300009529","https://openalex.org/W4300102841"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4306847656","https://openalex.org/W4253462973","https://openalex.org/W2096331405","https://openalex.org/W1500208903","https://openalex.org/W4253219698","https://openalex.org/W2789163649","https://openalex.org/W2125548588","https://openalex.org/W4247592140","https://openalex.org/W3141512028"],"abstract_inverted_index":{"Abstract":[0],"This":[1,85,118],"commentary":[2],"draws":[3],"critical":[4],"attention":[5],"to":[6,60,67,126],"the":[7,30,51,68,98,136],"ongoing":[8],"commodification":[9,47,87],"of":[10,17,27,32,57,71,101,113],"trust":[11,72,95,114,141],"in":[12,34,142],"policy":[13],"and":[14,21,36,65,105,110,129],"scholarly":[15],"discourses":[16],"artificial":[18],"intelligence":[19],"(AI)":[20],"society.":[22],"Based":[23],"on":[24,77,94,108],"an":[25,74,123],"assessment":[26],"publications":[28],"discussing":[29],"implementation":[31],"AI":[33,143],"governmental":[35],"private":[37],"services,":[38],"our":[39],"findings":[40],"indicate":[41],"that":[42,152],"this":[43],"discursive":[44,69,86],"trend":[45],"towards":[46],"is":[48,88],"driven":[49],"by":[50,90],"need":[52],"for":[53],"a":[54,78,91,102,116],"trusting":[55],"population":[56],"service":[58],"users":[59],"harvest":[61],"data":[62,81],"at":[63],"scale":[64],"leads":[66],"construction":[70],"as":[73,82,97,115,133],"essential":[75],"good":[76],"par":[79],"with":[80],"raw":[83],"material.":[84],"marked":[89],"decreasing":[92],"emphasis":[93,107],"understood":[96],"expected":[99],"reliability":[100],"trusted":[103],"agent,":[104],"increased":[106],"instrumental":[109],"extractive":[111],"framings":[112],"resource.":[117],"tendency,":[119],"we":[120],"argue,":[121],"does":[122],"ultimate":[124],"disservice":[125],"developers,":[127],"users,":[128],"systems":[130,144],"alike,":[131],"insofar":[132],"it":[134,149,153],"obscures":[135],"subtle":[137],"mechanisms":[138],"through":[139],"which":[140],"might":[145],"be":[146],"built,":[147],"making":[148],"less":[150],"likely":[151],"will":[154],"be.":[155]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":4}],"updated_date":"2026-05-07T13:39:58.223016","created_date":"2025-10-10T00:00:00"}