{"id":"https://openalex.org/W4292559050","doi":"https://doi.org/10.1007/978-981-19-3359-2_14","title":"A Customer Experience Mapping for Knowledge Extraction from Social Simulation Results","display_name":"A Customer Experience Mapping for Knowledge Extraction from Social Simulation Results","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4292559050","doi":"https://doi.org/10.1007/978-981-19-3359-2_14"},"language":"en","primary_location":{"id":"doi:10.1007/978-981-19-3359-2_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-981-19-3359-2_14","pdf_url":null,"source":{"id":"https://openalex.org/S4210172046","display_name":"Smart innovation, systems and technologies","issn_l":"2190-3018","issn":["2190-3018","2190-3026"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Innovation, Systems and Technologies","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007221215","display_name":"Takamasa Kikuchi","orcid":"https://orcid.org/0000-0002-9183-6457"},"institutions":[{"id":"https://openalex.org/I203951103","display_name":"Keio University","ror":"https://ror.org/02kn6nx58","country_code":"JP","type":"education","lineage":["https://openalex.org/I203951103"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Takamasa Kikuchi","raw_affiliation_strings":["Keio University, 4-1-1 Hiyoshi Kohoku-ku, Yokohama, Kanagawa, Japan"],"raw_orcid":"https://orcid.org/0000-0002-9183-6457","affiliations":[{"raw_affiliation_string":"Keio University, 4-1-1 Hiyoshi Kohoku-ku, Yokohama, Kanagawa, Japan","institution_ids":["https://openalex.org/I203951103"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032591212","display_name":"Masaaki Kunigami","orcid":"https://orcid.org/0000-0001-7377-622X"},"institutions":[{"id":"https://openalex.org/I114531698","display_name":"Tokyo Institute of Technology","ror":"https://ror.org/0112mx960","country_code":"JP","type":"education","lineage":["https://openalex.org/I114531698"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Masaaki Kunigami","raw_affiliation_strings":["Tokyo Institute of Technology, 4259 Nagatsuta-cho, Midori-ku, Yokohama, Kanagawa, Japan"],"raw_orcid":"https://orcid.org/0000-0001-7377-622X","affiliations":[{"raw_affiliation_string":"Tokyo Institute of Technology, 4259 Nagatsuta-cho, Midori-ku, Yokohama, Kanagawa, Japan","institution_ids":["https://openalex.org/I114531698"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069398453","display_name":"Hiroshi Takahashi","orcid":"https://orcid.org/0000-0001-5288-6729"},"institutions":[{"id":"https://openalex.org/I203951103","display_name":"Keio University","ror":"https://ror.org/02kn6nx58","country_code":"JP","type":"education","lineage":["https://openalex.org/I203951103"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Hiroshi Takahashi","raw_affiliation_strings":["Keio University, 4-1-1 Hiyoshi Kohoku-ku, Yokohama, Kanagawa, Japan"],"raw_orcid":"https://orcid.org/0000-0001-5288-6729","affiliations":[{"raw_affiliation_string":"Keio University, 4-1-1 Hiyoshi Kohoku-ku, Yokohama, Kanagawa, Japan","institution_ids":["https://openalex.org/I203951103"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047212595","display_name":"Takao Terano","orcid":"https://orcid.org/0000-0002-2364-6950"},"institutions":[{"id":"https://openalex.org/I46943848","display_name":"Chiba University of Commerce","ror":"https://ror.org/02qn0vb48","country_code":"JP","type":"education","lineage":["https://openalex.org/I46943848"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Takao Terano","raw_affiliation_strings":["Chiba University of Commerce, 1-3-1 Konodai, Ichikawa-shi, Chiba, Japan"],"raw_orcid":"https://orcid.org/0000-0002-2364-6950","affiliations":[{"raw_affiliation_string":"Chiba University of Commerce, 1-3-1 Konodai, Ichikawa-shi, Chiba, Japan","institution_ids":["https://openalex.org/I46943848"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5007221215"],"corresponding_institution_ids":["https://openalex.org/I203951103"],"apc_list":null,"apc_paid":null,"fwci":1.8194,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.85643154,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"159","last_page":"168"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9860000014305115,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9860000014305115,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.964900016784668,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10799","display_name":"Data Visualization and Analytics","score":0.9591000080108643,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6547974944114685},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.6084690690040588},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5516194701194763},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.516126275062561},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.4310705065727234}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6547974944114685},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.6084690690040588},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5516194701194763},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.516126275062561},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4310705065727234},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-981-19-3359-2_14","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-981-19-3359-2_14","pdf_url":null,"source":{"id":"https://openalex.org/S4210172046","display_name":"Smart innovation, systems and technologies","issn_l":"2190-3018","issn":["2190-3018","2190-3026"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Innovation, Systems and Technologies","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","score":0.4399999976158142,"display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W2050032417","https://openalex.org/W2063182232","https://openalex.org/W2204468525","https://openalex.org/W2547939421","https://openalex.org/W2751533764","https://openalex.org/W3007803895","https://openalex.org/W3027002623","https://openalex.org/W3091945768","https://openalex.org/W3170461438","https://openalex.org/W3171604026","https://openalex.org/W4200263640","https://openalex.org/W4206231183","https://openalex.org/W6629465238"],"related_works":["https://openalex.org/W3114154697","https://openalex.org/W1547577918","https://openalex.org/W2152869043","https://openalex.org/W2391957191","https://openalex.org/W2084326638","https://openalex.org/W2099974807","https://openalex.org/W1553767020","https://openalex.org/W3008366965","https://openalex.org/W2737514969","https://openalex.org/W1590167515"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}