{"id":"https://openalex.org/W3041086722","doi":"https://doi.org/10.1007/978-981-15-5093-5_44","title":"Investigating Perceptions of Social Intelligence in Simulated Human-Chatbot Interactions","display_name":"Investigating Perceptions of Social Intelligence in Simulated Human-Chatbot Interactions","publication_year":2020,"publication_date":"2020-07-09","ids":{"openalex":"https://openalex.org/W3041086722","doi":"https://doi.org/10.1007/978-981-15-5093-5_44","mag":"3041086722"},"language":"en","primary_location":{"id":"doi:10.1007/978-981-15-5093-5_44","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-981-15-5093-5_44","pdf_url":null,"source":{"id":"https://openalex.org/S4210172046","display_name":"Smart innovation, systems and technologies","issn_l":"2190-3018","issn":["2190-3018","2190-3026"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Innovation, Systems and Technologies","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2104.13823","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023891715","display_name":"Natascha Mariacher","orcid":null},"institutions":[{"id":"https://openalex.org/I41073452","display_name":"Management Center Innsbruck","ror":"https://ror.org/021kg9v06","country_code":"AT","type":"education","lineage":["https://openalex.org/I41073452"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Natascha Mariacher","raw_affiliation_strings":["Department of Management, Communication & IT, MCI Management Center Innsbruck, Innsbruck, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Communication & IT, MCI Management Center Innsbruck, Innsbruck, Austria","institution_ids":["https://openalex.org/I41073452"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032967174","display_name":"Stephan Schl\u00f6gl","orcid":"https://orcid.org/0000-0001-7469-4381"},"institutions":[{"id":"https://openalex.org/I41073452","display_name":"Management Center Innsbruck","ror":"https://ror.org/021kg9v06","country_code":"AT","type":"education","lineage":["https://openalex.org/I41073452"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Stephan Schl\u00f6gl","raw_affiliation_strings":["Department of Management, Communication & IT, MCI Management Center Innsbruck, Innsbruck, Austria"],"raw_orcid":"https://orcid.org/0000-0001-7469-4381","affiliations":[{"raw_affiliation_string":"Department of Management, Communication & IT, MCI Management Center Innsbruck, Innsbruck, Austria","institution_ids":["https://openalex.org/I41073452"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027126736","display_name":"Alexander Monz","orcid":null},"institutions":[{"id":"https://openalex.org/I41073452","display_name":"Management Center Innsbruck","ror":"https://ror.org/021kg9v06","country_code":"AT","type":"education","lineage":["https://openalex.org/I41073452"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Alexander Monz","raw_affiliation_strings":["Department of Digital Business & Software Engineering, MCI Management Center Innsbruck, Innsbruck, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Digital Business & Software Engineering, MCI Management Center Innsbruck, Innsbruck, Austria","institution_ids":["https://openalex.org/I41073452"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5023891715"],"corresponding_institution_ids":["https://openalex.org/I41073452"],"apc_list":null,"apc_paid":null,"fwci":0.825,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.7528295,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"513","last_page":"529"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11431","display_name":"Action Observation and Synchronization","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/clarity","display_name":"CLARITY","score":0.6597498655319214},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.6108838319778442},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5886263847351074},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5784021615982056},{"id":"https://openalex.org/keywords/social-intelligence","display_name":"Social intelligence","score":0.5556334853172302},{"id":"https://openalex.org/keywords/empathy","display_name":"Empathy","score":0.514521062374115},{"id":"https://openalex.org/keywords/emotional-intelligence","display_name":"Emotional intelligence","score":0.44697368144989014},{"id":"https://openalex.org/keywords/uncanny-valley","display_name":"Uncanny valley","score":0.4411658048629761},{"id":"https://openalex.org/keywords/naturalness","display_name":"Naturalness","score":0.4352337718009949},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3777419626712799},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3608703911304474},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.19000232219696045}],"concepts":[{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.6597498655319214},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.6108838319778442},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5886263847351074},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5784021615982056},{"id":"https://openalex.org/C45801056","wikidata":"https://www.wikidata.org/wiki/Q2273844","display_name":"Social intelligence","level":2,"score":0.5556334853172302},{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.514521062374115},{"id":"https://openalex.org/C174107131","wikidata":"https://www.wikidata.org/wiki/Q191591","display_name":"Emotional intelligence","level":2,"score":0.44697368144989014},{"id":"https://openalex.org/C2365568","wikidata":"https://www.wikidata.org/wiki/Q844664","display_name":"Uncanny valley","level":3,"score":0.4411658048629761},{"id":"https://openalex.org/C134537474","wikidata":"https://www.wikidata.org/wiki/Q17144832","display_name":"Naturalness","level":2,"score":0.4352337718009949},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3777419626712799},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3608703911304474},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19000232219696045},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-981-15-5093-5_44","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-981-15-5093-5_44","pdf_url":null,"source":{"id":"https://openalex.org/S4210172046","display_name":"Smart innovation, systems and technologies","issn_l":"2190-3018","issn":["2190-3018","2190-3026"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Innovation, Systems and Technologies","raw_type":"book-chapter"},{"id":"pmh:oai:arXiv.org:2104.13823","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2104.13823","pdf_url":"https://arxiv.org/pdf/2104.13823","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:2104.13823","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2104.13823","pdf_url":"https://arxiv.org/pdf/2104.13823","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[{"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4","score":0.6399999856948853}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W45356648","https://openalex.org/W83191471","https://openalex.org/W115278172","https://openalex.org/W159321140","https://openalex.org/W176898026","https://openalex.org/W1492613343","https://openalex.org/W1501505893","https://openalex.org/W1538593189","https://openalex.org/W1549671171","https://openalex.org/W1561377167","https://openalex.org/W1608796453","https://openalex.org/W1809981390","https://openalex.org/W1841352775","https://openalex.org/W1967661515","https://openalex.org/W1968697026","https://openalex.org/W1999065033","https://openalex.org/W1999184850","https://openalex.org/W1999319526","https://openalex.org/W2018672428","https://openalex.org/W2032633302","https://openalex.org/W2037881738","https://openalex.org/W2038419128","https://openalex.org/W2062769641","https://openalex.org/W2071342046","https://openalex.org/W2080413918","https://openalex.org/W2084235337","https://openalex.org/W2090654724","https://openalex.org/W2092756379","https://openalex.org/W2105707421","https://openalex.org/W2108687163","https://openalex.org/W2118935212","https://openalex.org/W2122171828","https://openalex.org/W2122410182","https://openalex.org/W2145253645","https://openalex.org/W2146948159","https://openalex.org/W2148026136","https://openalex.org/W2149595999","https://openalex.org/W2153804514","https://openalex.org/W2161030109","https://openalex.org/W2161466446","https://openalex.org/W2171301064","https://openalex.org/W2316972015","https://openalex.org/W2372588216","https://openalex.org/W2397253692","https://openalex.org/W2499257380","https://openalex.org/W2560150188","https://openalex.org/W2611049140","https://openalex.org/W2741321799","https://openalex.org/W2768601511","https://openalex.org/W2789534411","https://openalex.org/W2891577900","https://openalex.org/W2906664059","https://openalex.org/W3021909058","https://openalex.org/W3125082567","https://openalex.org/W4236081599","https://openalex.org/W4236521339","https://openalex.org/W4243143000","https://openalex.org/W4243582381","https://openalex.org/W4246229921","https://openalex.org/W4394589285"],"related_works":["https://openalex.org/W3085858115","https://openalex.org/W4362669630","https://openalex.org/W1967854100","https://openalex.org/W2582551775","https://openalex.org/W3033352480","https://openalex.org/W3216044953","https://openalex.org/W3168892758","https://openalex.org/W1793116835","https://openalex.org/W2411397229","https://openalex.org/W215590987"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
