{"id":"https://openalex.org/W36325353","doi":"https://doi.org/10.1007/978-4-431-54816-4_36","title":"Negotiation of Selves in Initial Service Encounters: Conversation Analysis of Sushi Restaurants","display_name":"Negotiation of Selves in Initial Service Encounters: Conversation Analysis of Sushi Restaurants","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W36325353","doi":"https://doi.org/10.1007/978-4-431-54816-4_36","mag":"36325353"},"language":"en","primary_location":{"id":"doi:10.1007/978-4-431-54816-4_36","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-4-431-54816-4_36","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Serviceology for Services","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019071347","display_name":"Yutaka Yamauchi","orcid":"https://orcid.org/0000-0002-1925-249X"},"institutions":[{"id":"https://openalex.org/I22299242","display_name":"Kyoto University","ror":"https://ror.org/02kpeqv85","country_code":"JP","type":"education","lineage":["https://openalex.org/I22299242"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Yutaka Yamauchi","raw_affiliation_strings":["Kyoto University Graduate School of Management, Yoshida-Honmachi Sakyo-ku, Kyoto, 606-8501, Japan"],"affiliations":[{"raw_affiliation_string":"Kyoto University Graduate School of Management, Yoshida-Honmachi Sakyo-ku, Kyoto, 606-8501, Japan","institution_ids":["https://openalex.org/I22299242"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033182709","display_name":"Takeshi Hiramoto","orcid":"https://orcid.org/0009-0008-6725-3463"},"institutions":[{"id":"https://openalex.org/I22299242","display_name":"Kyoto University","ror":"https://ror.org/02kpeqv85","country_code":"JP","type":"education","lineage":["https://openalex.org/I22299242"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Takeshi Hiramoto","raw_affiliation_strings":["Kyoto University Graduate School of Management, Yoshida-Honmachi Sakyo-ku, Kyoto, 606-8501, Japan"],"affiliations":[{"raw_affiliation_string":"Kyoto University Graduate School of Management, Yoshida-Honmachi Sakyo-ku, Kyoto, 606-8501, Japan","institution_ids":["https://openalex.org/I22299242"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5019071347"],"corresponding_institution_ids":["https://openalex.org/I22299242"],"apc_list":null,"apc_paid":null,"fwci":1.4081,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.85196095,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"347","last_page":"353"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9653000235557556,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.8093811869621277},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.8007884621620178},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.555530846118927},{"id":"https://openalex.org/keywords/conversation-analysis","display_name":"Conversation analysis","score":0.525174081325531},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.43545955419540405},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.40906426310539246},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.391612708568573},{"id":"https://openalex.org/keywords/media-studies","display_name":"Media studies","score":0.32276320457458496},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.29684552550315857},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.18383973836898804},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.11537683010101318}],"concepts":[{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.8093811869621277},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.8007884621620178},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.555530846118927},{"id":"https://openalex.org/C2780829048","wikidata":"https://www.wikidata.org/wiki/Q1624720","display_name":"Conversation analysis","level":3,"score":0.525174081325531},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.43545955419540405},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.40906426310539246},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.391612708568573},{"id":"https://openalex.org/C29595303","wikidata":"https://www.wikidata.org/wiki/Q165650","display_name":"Media studies","level":1,"score":0.32276320457458496},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.29684552550315857},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18383973836898804},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.11537683010101318}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-4-431-54816-4_36","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-4-431-54816-4_36","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Serviceology for Services","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1001143765","https://openalex.org/W1492502800","https://openalex.org/W1551148699","https://openalex.org/W1760779019","https://openalex.org/W1998742137","https://openalex.org/W2024642405","https://openalex.org/W2040203738","https://openalex.org/W2044950274","https://openalex.org/W2061044045","https://openalex.org/W2135526934","https://openalex.org/W2153190547","https://openalex.org/W2153307776","https://openalex.org/W2155870312","https://openalex.org/W2327363570","https://openalex.org/W2329397635","https://openalex.org/W2477538918","https://openalex.org/W2498260772","https://openalex.org/W4212955756","https://openalex.org/W4233120691","https://openalex.org/W4241333132","https://openalex.org/W4245023124","https://openalex.org/W4248634141","https://openalex.org/W4255298823","https://openalex.org/W4285719527","https://openalex.org/W4367314869"],"related_works":["https://openalex.org/W70988699","https://openalex.org/W4386695291","https://openalex.org/W2332866592","https://openalex.org/W2802722211","https://openalex.org/W4251756556","https://openalex.org/W3112413301","https://openalex.org/W1510033463","https://openalex.org/W3130118443","https://openalex.org/W2029671815","https://openalex.org/W3168170325"],"abstract_inverted_index":null,"counts_by_year":[{"year":2018,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
