{"id":"https://openalex.org/W1600898596","doi":"https://doi.org/10.1007/978-3-8349-6445-8_3","title":"The MARIS Toolkit in a Nutshell","display_name":"The MARIS Toolkit in a Nutshell","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W1600898596","doi":"https://doi.org/10.1007/978-3-8349-6445-8_3","mag":"1600898596"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-8349-6445-8_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-8349-6445-8_3","pdf_url":null,"source":{"id":"https://openalex.org/S4306463308","display_name":"Gabler Verlag eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Implementing International Services","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078048143","display_name":"Sandra Bennewitz","orcid":null},"institutions":[{"id":"https://openalex.org/I4210102839","display_name":"Th\u00fcringer Aufbaubank","ror":"https://ror.org/01axmbr32","country_code":"DE","type":"other","lineage":["https://openalex.org/I4210102839"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Sandra Bennewitz","raw_affiliation_strings":["Landeshauptstadt Erfurt Stadtverwaltung Amt f\u00fcr Bildung, Erfurt, Schottenstr. 22, 99084, Germany","Landeshauptstadt Erfurt Stadtverwaltung Amt f\u00fcr Bildung"],"affiliations":[{"raw_affiliation_string":"Landeshauptstadt Erfurt Stadtverwaltung Amt f\u00fcr Bildung, Erfurt, Schottenstr. 22, 99084, Germany","institution_ids":["https://openalex.org/I4210102839"]},{"raw_affiliation_string":"Landeshauptstadt Erfurt Stadtverwaltung Amt f\u00fcr Bildung","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012104875","display_name":"Tilo B\u00f6hmann","orcid":"https://orcid.org/0009-0007-5473-5829"},"institutions":[{"id":"https://openalex.org/I159176309","display_name":"Universit\u00e4t Hamburg","ror":"https://ror.org/00g30e956","country_code":"DE","type":"education","lineage":["https://openalex.org/I159176309"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Tilo B\u00f6hmann","raw_affiliation_strings":["Universit\u00e4t Hamburg"],"affiliations":[{"raw_affiliation_string":"Universit\u00e4t Hamburg","institution_ids":["https://openalex.org/I159176309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068543585","display_name":"Wolfgang Burr","orcid":null},"institutions":[{"id":"https://openalex.org/I100066346","display_name":"University of Stuttgart","ror":"https://ror.org/04vnq7t77","country_code":"DE","type":"education","lineage":["https://openalex.org/I100066346"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Wolfgang Burr","raw_affiliation_strings":["Institute of Research & Development and Innovation Management, Universit\u00e4t Stuttgart, Stuttgart, Keplerstr. 17, 70174, Germany","Universit\u00e4t Stuttgart"],"affiliations":[{"raw_affiliation_string":"Institute of Research & Development and Innovation Management, Universit\u00e4t Stuttgart, Stuttgart, Keplerstr. 17, 70174, Germany","institution_ids":["https://openalex.org/I100066346"]},{"raw_affiliation_string":"Universit\u00e4t Stuttgart","institution_ids":["https://openalex.org/I100066346"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083843849","display_name":"Thomas Herrmann","orcid":"https://orcid.org/0000-0002-9270-4501"},"institutions":[{"id":"https://openalex.org/I904495901","display_name":"Ruhr University Bochum","ror":"https://ror.org/04tsk2644","country_code":"DE","type":"education","lineage":["https://openalex.org/I904495901"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Thomas Herrmann","raw_affiliation_strings":["Institute of Applied Work Science, Department Information and Technology Management, Ruhr-University of Bochum, Bochum, Universit\u00e4tsstra\u00dfe 150, 44780, Germany","Ruhr University of Bochum"],"affiliations":[{"raw_affiliation_string":"Institute of Applied Work Science, Department Information and Technology Management, Ruhr-University of Bochum, Bochum, Universit\u00e4tsstra\u00dfe 150, 44780, Germany","institution_ids":["https://openalex.org/I904495901"]},{"raw_affiliation_string":"Ruhr University of Bochum","institution_ids":["https://openalex.org/I904495901"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077586272","display_name":"Helmut Krcmar","orcid":"https://orcid.org/0000-0002-2754-8493"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Helmut Krcmar","raw_affiliation_strings":["[Technische Universit\u00e4t, M\u00fcnchen]"],"affiliations":[{"raw_affiliation_string":"[Technische Universit\u00e4t, M\u00fcnchen]","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006299353","display_name":"Michael Prilla","orcid":"https://orcid.org/0000-0002-6095-6114"},"institutions":[{"id":"https://openalex.org/I904495901","display_name":"Ruhr University Bochum","ror":"https://ror.org/04tsk2644","country_code":"DE","type":"education","lineage":["https://openalex.org/I904495901"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Prilla","raw_affiliation_strings":["Institute of Applied Work Science, Department Information and Technology Management, Ruhr-University of Bochum, Bochum, Universit\u00e4tsstra\u00dfe 150, 44780, Germany","Ruhr University of Bochum"],"affiliations":[{"raw_affiliation_string":"Institute of Applied Work Science, Department Information and Technology Management, Ruhr-University of Bochum, Bochum, Universit\u00e4tsstra\u00dfe 150, 44780, Germany","institution_ids":["https://openalex.org/I904495901"]},{"raw_affiliation_string":"Ruhr University of Bochum","institution_ids":["https://openalex.org/I904495901"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082875661","display_name":"Ute Reuter","orcid":null},"institutions":[{"id":"https://openalex.org/I100066346","display_name":"University of Stuttgart","ror":"https://ror.org/04vnq7t77","country_code":"DE","type":"education","lineage":["https://openalex.org/I100066346"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Ute Reuter","raw_affiliation_strings":["Institute of Research & Development and Innovation Management, Universit\u00e4t Stuttgart, Stuttgart, Keplerstr. 17, 70174, Germany","Universit\u00e4t Stuttgart"],"affiliations":[{"raw_affiliation_string":"Institute of Research & Development and Innovation Management, Universit\u00e4t Stuttgart, Stuttgart, Keplerstr. 17, 70174, Germany","institution_ids":["https://openalex.org/I100066346"]},{"raw_affiliation_string":"Universit\u00e4t Stuttgart","institution_ids":["https://openalex.org/I100066346"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028627447","display_name":"Michael Schermann","orcid":"https://orcid.org/0000-0002-6837-088X"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Schermann","raw_affiliation_strings":["[Technische Universit\u00e4t, M\u00fcnchen]"],"affiliations":[{"raw_affiliation_string":"[Technische Universit\u00e4t, M\u00fcnchen]","institution_ids":["https://openalex.org/I62916508"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5078048143"],"corresponding_institution_ids":["https://openalex.org/I4210102839"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.1119713,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"35","last_page":"61"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.98089998960495,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.972100019454956,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.7785376906394958},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7122591733932495},{"id":"https://openalex.org/keywords/internationalization","display_name":"Internationalization","score":0.7083910703659058},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.597550094127655},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5069537162780762},{"id":"https://openalex.org/keywords/application-service-provider","display_name":"Application service provider","score":0.46071678400039673},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4238140881061554},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.4007331132888794},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39987117052078247},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.33098480105400085},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.2558819055557251},{"id":"https://openalex.org/keywords/international-trade","display_name":"International trade","score":0.1917705535888672}],"concepts":[{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.7785376906394958},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7122591733932495},{"id":"https://openalex.org/C97509610","wikidata":"https://www.wikidata.org/wiki/Q3141064","display_name":"Internationalization","level":2,"score":0.7083910703659058},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.597550094127655},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5069537162780762},{"id":"https://openalex.org/C76143314","wikidata":"https://www.wikidata.org/wiki/Q621601","display_name":"Application service provider","level":5,"score":0.46071678400039673},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4238140881061554},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4007331132888794},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39987117052078247},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.33098480105400085},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.2558819055557251},{"id":"https://openalex.org/C155202549","wikidata":"https://www.wikidata.org/wiki/Q178803","display_name":"International trade","level":1,"score":0.1917705535888672},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-8349-6445-8_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-8349-6445-8_3","pdf_url":null,"source":{"id":"https://openalex.org/S4306463308","display_name":"Gabler Verlag eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Implementing International Services","raw_type":"book-chapter"},{"id":"pmh:oai:scholarcommons.scu.edu:omis-1045","is_oa":false,"landing_page_url":"https://scholarcommons.scu.edu/omis/46","pdf_url":null,"source":{"id":"https://openalex.org/S4377196452","display_name":"Scholar Commons (Santa Clara University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I16269868","host_organization_name":"Santa Clara University","host_organization_lineage":["https://openalex.org/I16269868"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Systems and Analytics","raw_type":"text"},{"id":"pmh:oai:RePEc:spr:sprchp:978-3-8349-6445-8_3","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W39030859","https://openalex.org/W76493845","https://openalex.org/W277378515","https://openalex.org/W278393680","https://openalex.org/W644520697","https://openalex.org/W1519314888","https://openalex.org/W1534732112","https://openalex.org/W1540343830","https://openalex.org/W1765266268","https://openalex.org/W1963730987","https://openalex.org/W2006898280","https://openalex.org/W2013386523","https://openalex.org/W2050109227","https://openalex.org/W2050304818","https://openalex.org/W2064879411","https://openalex.org/W2118518941","https://openalex.org/W2123731236","https://openalex.org/W2158092565","https://openalex.org/W2158345858","https://openalex.org/W2177466360","https://openalex.org/W2469782971","https://openalex.org/W2479511889","https://openalex.org/W2494521589","https://openalex.org/W2786482350","https://openalex.org/W2795570609","https://openalex.org/W2913973741","https://openalex.org/W4234173231","https://openalex.org/W4250340997","https://openalex.org/W4255678702","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W2777654540","https://openalex.org/W2044470000","https://openalex.org/W2150792996","https://openalex.org/W2786810075","https://openalex.org/W2550451158","https://openalex.org/W2604442262","https://openalex.org/W4383604565","https://openalex.org/W285601783","https://openalex.org/W2374553829","https://openalex.org/W2285551006"],"abstract_inverted_index":{"The":[0],"internationalization":[1],"of":[2,14,56],"services":[3,15],"is":[4],"often":[5],"not":[6],"an":[7,41,52],"option":[8],"but":[9],"a":[10],"necessity":[11],"for":[12,37],"providers":[13,27,50,58],"(Lommelen/Matthyssens,":[16],"2004).":[17],"Particularly,":[18],"customers":[19,45],"with":[20],"global":[21],"business":[22],"operations":[23],"require":[24],"their":[25,48,57],"service":[26,38,49],"to":[28,59],"\u2018follow\u2019":[29],"them":[30],"into":[31],"new":[32],"international":[33,42,53],"markets":[34],"or":[35],"bid":[36],"contracts":[39],"on":[40,51],"scale.":[43],"Some":[44],"also":[46],"manage":[47],"scale,":[54],"demanding":[55],"implement":[60],"the":[61,67],"same":[62,68],"management":[63],"processes":[64],"and":[65],"meet":[66],"performance":[69],"standards":[70],"across":[71],"all":[72],"countries":[73],"(Javalgi/":[74],"Martin,":[75],"2007).":[76]},"counts_by_year":[],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}