{"id":"https://openalex.org/W293520489","doi":"https://doi.org/10.1007/978-3-662-45550-0_35","title":"Semantic Representation and Computation of Cloud-Based Customer Relationship Management Solutions","display_name":"Semantic Representation and Computation of Cloud-Based Customer Relationship Management Solutions","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W293520489","doi":"https://doi.org/10.1007/978-3-662-45550-0_35","mag":"293520489"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-662-45550-0_35","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-45550-0_35","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038626586","display_name":"Ricardo Colomo\u2010Palacios","orcid":"https://orcid.org/0000-0002-1555-9726"},"institutions":[{"id":"https://openalex.org/I19923696","display_name":"\u00d8stfold University College","ror":"https://ror.org/04gf7fp41","country_code":"NO","type":"education","lineage":["https://openalex.org/I19923696"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Ricardo Colomo-Palacios","raw_affiliation_strings":["Faculty of Computer Sciences, \u00d8stfold University College, B R A Veien 4, 1783, Halden, Norway"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computer Sciences, \u00d8stfold University College, B R A Veien 4, 1783, Halden, Norway","institution_ids":["https://openalex.org/I19923696"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025022588","display_name":"Jos\u00e9 Mar\u00eda \u00c1lvarez-Rodr\u00edguez","orcid":"https://orcid.org/0000-0003-1668-6054"},"institutions":[{"id":"https://openalex.org/I50357001","display_name":"Universidad Carlos III de Madrid","ror":"https://ror.org/03ths8210","country_code":"ES","type":"education","lineage":["https://openalex.org/I50357001"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Mar\u00eda \u00c1lvarez Rodr\u00edguez","raw_affiliation_strings":["Computer Science Department, Universidad Carlos III de Madrid, Av. Universidad 30, 28911, Legan\u00e9s, Madrid, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Universidad Carlos III de Madrid, Av. Universidad 30, 28911, Legan\u00e9s, Madrid, Spain","institution_ids":["https://openalex.org/I50357001"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"347","last_page":"357"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9872999787330627,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9872999787330627,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9681000113487244,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10317","display_name":"Advanced Database Systems and Queries","score":0.9677000045776367,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8454568386077881},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"Customer relationship management","score":0.6563423275947571},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.6426041722297668},{"id":"https://openalex.org/keywords/vocabulary","display_name":"Vocabulary","score":0.5841963291168213},{"id":"https://openalex.org/keywords/index","display_name":"Index (typography)","score":0.5517904758453369},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.539016842842102},{"id":"https://openalex.org/keywords/rdf","display_name":"RDF","score":0.5178577899932861},{"id":"https://openalex.org/keywords/measure","display_name":"Measure (data warehouse)","score":0.51570063829422},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5137671232223511},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.45251017808914185},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.4369748830795288},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.3889418840408325},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3409072160720825},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3342445194721222},{"id":"https://openalex.org/keywords/semantic-web","display_name":"Semantic Web","score":0.31494513154029846},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.24265456199645996},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.21357977390289307}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8454568386077881},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.6563423275947571},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.6426041722297668},{"id":"https://openalex.org/C2777601683","wikidata":"https://www.wikidata.org/wiki/Q6499736","display_name":"Vocabulary","level":2,"score":0.5841963291168213},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.5517904758453369},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.539016842842102},{"id":"https://openalex.org/C147497476","wikidata":"https://www.wikidata.org/wiki/Q54872","display_name":"RDF","level":3,"score":0.5178577899932861},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.51570063829422},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5137671232223511},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.45251017808914185},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.4369748830795288},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3889418840408325},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3409072160720825},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3342445194721222},{"id":"https://openalex.org/C2129575","wikidata":"https://www.wikidata.org/wiki/Q54837","display_name":"Semantic Web","level":2,"score":0.31494513154029846},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.24265456199645996},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.21357977390289307},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-662-45550-0_35","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-45550-0_35","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W23305702","https://openalex.org/W75985982","https://openalex.org/W1968817859","https://openalex.org/W1988669446","https://openalex.org/W2002846395","https://openalex.org/W2010123231","https://openalex.org/W2010269745","https://openalex.org/W2016456223","https://openalex.org/W2020407132","https://openalex.org/W2021576137","https://openalex.org/W2039089487","https://openalex.org/W2054383636","https://openalex.org/W2071427829","https://openalex.org/W2090072113","https://openalex.org/W2091193229","https://openalex.org/W2092414635","https://openalex.org/W2102834864","https://openalex.org/W2116629381","https://openalex.org/W2118718321","https://openalex.org/W2124851202","https://openalex.org/W2150040599","https://openalex.org/W2402904845","https://openalex.org/W2486930252","https://openalex.org/W2501765443","https://openalex.org/W7047959319"],"related_works":["https://openalex.org/W2403539072","https://openalex.org/W2610995041","https://openalex.org/W2354489606","https://openalex.org/W2360498695","https://openalex.org/W2776293731","https://openalex.org/W2610919777","https://openalex.org/W2965230088","https://openalex.org/W4293389049","https://openalex.org/W1534806717","https://openalex.org/W4243630814"],"abstract_inverted_index":null,"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
