{"id":"https://openalex.org/W129791981","doi":"https://doi.org/10.1007/978-3-662-44788-8_8","title":"When Loyalty Points Become Virtual Currencies: Transforming Business Models for Online Platforms","display_name":"When Loyalty Points Become Virtual Currencies: Transforming Business Models for Online Platforms","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W129791981","doi":"https://doi.org/10.1007/978-3-662-44788-8_8","mag":"129791981"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-662-44788-8_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-44788-8_8","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065261084","display_name":"Uschi Buchinger","orcid":null},"institutions":[{"id":"https://openalex.org/I39327780","display_name":"iMinds","ror":"https://ror.org/03baec336","country_code":"BE","type":"nonprofit","lineage":["https://openalex.org/I39327780"]},{"id":"https://openalex.org/I13469542","display_name":"Vrije Universiteit Brussel","ror":"https://ror.org/006e5kg04","country_code":"BE","type":"education","lineage":["https://openalex.org/I13469542"]}],"countries":["BE"],"is_corresponding":true,"raw_author_name":"Uschi Buchinger","raw_affiliation_strings":["iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium"],"affiliations":[{"raw_affiliation_string":"iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium","institution_ids":["https://openalex.org/I39327780","https://openalex.org/I13469542"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066299794","display_name":"Heritiana Renaud Ranaivoson","orcid":"https://orcid.org/0000-0002-3909-0440"},"institutions":[{"id":"https://openalex.org/I39327780","display_name":"iMinds","ror":"https://ror.org/03baec336","country_code":"BE","type":"nonprofit","lineage":["https://openalex.org/I39327780"]},{"id":"https://openalex.org/I13469542","display_name":"Vrije Universiteit Brussel","ror":"https://ror.org/006e5kg04","country_code":"BE","type":"education","lineage":["https://openalex.org/I13469542"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Heritiana Ranaivoson","raw_affiliation_strings":["iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium"],"affiliations":[{"raw_affiliation_string":"iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium","institution_ids":["https://openalex.org/I39327780","https://openalex.org/I13469542"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060475125","display_name":"Pieter Ballon","orcid":"https://orcid.org/0000-0001-6066-3242"},"institutions":[{"id":"https://openalex.org/I13469542","display_name":"Vrije Universiteit Brussel","ror":"https://ror.org/006e5kg04","country_code":"BE","type":"education","lineage":["https://openalex.org/I13469542"]},{"id":"https://openalex.org/I39327780","display_name":"iMinds","ror":"https://ror.org/03baec336","country_code":"BE","type":"nonprofit","lineage":["https://openalex.org/I39327780"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Pieter Ballon","raw_affiliation_strings":["iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium"],"affiliations":[{"raw_affiliation_string":"iMinds-SMIT, Vrije Universiteit Brussel, Brussels, Belgium","institution_ids":["https://openalex.org/I39327780","https://openalex.org/I13469542"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5065261084"],"corresponding_institution_ids":["https://openalex.org/I13469542","https://openalex.org/I39327780"],"apc_list":null,"apc_paid":null,"fwci":2.1612,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.87014791,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"126","last_page":"141"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9703999757766724,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.7208812832832336},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5267502665519714},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5053673386573792},{"id":"https://openalex.org/keywords/profit-maximization","display_name":"Profit maximization","score":0.4892699420452118},{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.4749196469783783},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.46620047092437744},{"id":"https://openalex.org/keywords/loyalty-business-model","display_name":"Loyalty business model","score":0.4553717374801636},{"id":"https://openalex.org/keywords/currency","display_name":"Currency","score":0.44916683435440063},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.4301129877567291},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.42546045780181885},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4105610251426697},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3385798931121826},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.32750970125198364},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.16313287615776062},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.1614212691783905},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.08352896571159363},{"id":"https://openalex.org/keywords/monetary-economics","display_name":"Monetary economics","score":0.07917448878288269}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7208812832832336},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5267502665519714},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5053673386573792},{"id":"https://openalex.org/C2777780509","wikidata":"https://www.wikidata.org/wiki/Q1377422","display_name":"Profit maximization","level":3,"score":0.4892699420452118},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.4749196469783783},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.46620047092437744},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.4553717374801636},{"id":"https://openalex.org/C141121606","wikidata":"https://www.wikidata.org/wiki/Q8142","display_name":"Currency","level":2,"score":0.44916683435440063},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4301129877567291},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.42546045780181885},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4105610251426697},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3385798931121826},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.32750970125198364},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.16313287615776062},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1614212691783905},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.08352896571159363},{"id":"https://openalex.org/C556758197","wikidata":"https://www.wikidata.org/wiki/Q580018","display_name":"Monetary economics","level":1,"score":0.07917448878288269},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-662-44788-8_8","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-44788-8_8","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},{"id":"pmh:oai:vubissmart:VUBISSMART:2000:119367","is_oa":false,"landing_page_url":"https://biblio.vub.ac.be/vubir/when-loyalty-points-become-virtual-currencies-transforming-business-models-for-online-platforms(c74d39fa-02d1-419f-9a10-103b3bb5abd9).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306402573","display_name":"VUBIR (Vrije Universiteit Brussel)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I13469542","host_organization_name":"Vrije Universiteit Brussel","host_organization_lineage":["https://openalex.org/I13469542"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W79442832","https://openalex.org/W387978149","https://openalex.org/W593388741","https://openalex.org/W651297437","https://openalex.org/W1486718901","https://openalex.org/W1512994464","https://openalex.org/W1542405687","https://openalex.org/W1588199516","https://openalex.org/W1594945480","https://openalex.org/W1979503170","https://openalex.org/W2025987251","https://openalex.org/W2029685606","https://openalex.org/W2031638089","https://openalex.org/W2037492289","https://openalex.org/W2049318638","https://openalex.org/W2067755834","https://openalex.org/W2073287502","https://openalex.org/W2085225290","https://openalex.org/W2115026942","https://openalex.org/W2123217435","https://openalex.org/W2154926943","https://openalex.org/W2158595320","https://openalex.org/W2219705828","https://openalex.org/W2394399060","https://openalex.org/W3021909905","https://openalex.org/W3123730101","https://openalex.org/W3125709988","https://openalex.org/W3125880481","https://openalex.org/W4253217723","https://openalex.org/W4300783094"],"related_works":["https://openalex.org/W2389397154","https://openalex.org/W3024507329","https://openalex.org/W4389143236","https://openalex.org/W2469901228","https://openalex.org/W2123217435","https://openalex.org/W2141148255","https://openalex.org/W3113150333","https://openalex.org/W2277816436","https://openalex.org/W3015043872","https://openalex.org/W1988526719"],"abstract_inverted_index":null,"counts_by_year":[{"year":2015,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}