{"id":"https://openalex.org/W326210679","doi":"https://doi.org/10.1007/978-3-662-43820-6_10","title":"From Onshore to Offshore of IT Services Outsourcing: History of One Large Australian Organisation\u2019s Journey","display_name":"From Onshore to Offshore of IT Services Outsourcing: History of One Large Australian Organisation\u2019s Journey","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W326210679","doi":"https://doi.org/10.1007/978-3-662-43820-6_10","mag":"326210679"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-662-43820-6_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-43820-6_10","pdf_url":null,"source":{"id":"https://openalex.org/S4210185832","display_name":"Progress in IS","issn_l":"2196-8705","issn":["2196-8705","2196-8713"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Progress in IS","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111371120","display_name":"Julie Fisher","orcid":null},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]},{"id":"https://openalex.org/I2801239119","display_name":"Australian Regenerative Medicine Institute","ror":"https://ror.org/02qa5kg76","country_code":"AU","type":"facility","lineage":["https://openalex.org/I2801037857","https://openalex.org/I2801239119","https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Julie Fisher","raw_affiliation_strings":["Monash University, P. O. Box 197, Caulfield East, VIC, 3145, Australia","Monash university"],"affiliations":[{"raw_affiliation_string":"Monash University, P. O. Box 197, Caulfield East, VIC, 3145, Australia","institution_ids":["https://openalex.org/I56590836"]},{"raw_affiliation_string":"Monash university","institution_ids":["https://openalex.org/I2801239119"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079580366","display_name":"Rudy Hirschheim","orcid":"https://orcid.org/0000-0002-1929-6097"},"institutions":[{"id":"https://openalex.org/I121820613","display_name":"Louisiana State University","ror":"https://ror.org/05ect4e57","country_code":"US","type":"education","lineage":["https://openalex.org/I121820613"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Rudy Hirschheim","raw_affiliation_strings":["Business Administration, Louisiana State University, Baton Rouge, Louisiana, USA","Louisiana State University, 2221 Business Education Complex, Nicholson Extension, Baton Rouge, LA, 70803, USA","Louisiana State University**"],"affiliations":[{"raw_affiliation_string":"Business Administration, Louisiana State University, Baton Rouge, Louisiana, USA","institution_ids":["https://openalex.org/I121820613"]},{"raw_affiliation_string":"Louisiana State University, 2221 Business Education Complex, Nicholson Extension, Baton Rouge, LA, 70803, USA","institution_ids":["https://openalex.org/I121820613"]},{"raw_affiliation_string":"Louisiana State University**","institution_ids":["https://openalex.org/I121820613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015269620","display_name":"Robert Jacobs","orcid":null},"institutions":[{"id":"https://openalex.org/I4210151920","display_name":"HeidelbergCement (United States)","ror":"https://ror.org/04d8f4804","country_code":"US","type":"company","lineage":["https://openalex.org/I4210097355","https://openalex.org/I4210151920"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Robert Jacobs","raw_affiliation_strings":["Outsourcing Consultant, 68 Holmes Rd, Moonee Ponds, Melbourne, VIC, 3039, Australia","Outsourcing Consultant"],"affiliations":[{"raw_affiliation_string":"Outsourcing Consultant, 68 Holmes Rd, Moonee Ponds, Melbourne, VIC, 3039, Australia","institution_ids":[]},{"raw_affiliation_string":"Outsourcing Consultant","institution_ids":["https://openalex.org/I4210151920"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043298722","display_name":"Ashley Lazaro","orcid":null},"institutions":[{"id":"https://openalex.org/I42894916","display_name":"Data61","ror":"https://ror.org/03q397159","country_code":"AU","type":"other","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I42894916","https://openalex.org/I4387156119"]},{"id":"https://openalex.org/I4210165591","display_name":"Network Group (Czechia)","ror":"https://ror.org/055hmgs82","country_code":"CZ","type":"company","lineage":["https://openalex.org/I4210165591"]}],"countries":["AU","CZ"],"is_corresponding":false,"raw_author_name":"Ashley Lazaro","raw_affiliation_strings":["National Broadband Network Company (NBN Co), 535 Bourke St, Melbourne, VIC, 3000, Australia","National Broadband Network Company (NBN Co)"],"affiliations":[{"raw_affiliation_string":"National Broadband Network Company (NBN Co), 535 Bourke St, Melbourne, VIC, 3000, Australia","institution_ids":["https://openalex.org/I42894916"]},{"raw_affiliation_string":"National Broadband Network Company (NBN Co)","institution_ids":["https://openalex.org/I4210165591"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5111371120"],"corresponding_institution_ids":["https://openalex.org/I2801239119","https://openalex.org/I56590836"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.12517385,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"247","last_page":"272"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.9603000283241272,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14180","display_name":"Law, logistics, and international trade","score":0.9535999894142151,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/submarine-pipeline","display_name":"Submarine pipeline","score":0.6593661308288574},{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.6187572479248047},{"id":"https://openalex.org/keywords/offshore-outsourcing","display_name":"Offshore outsourcing","score":0.6112099885940552},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4862998425960541},{"id":"https://openalex.org/keywords/oceanography","display_name":"Oceanography","score":0.34084033966064453},{"id":"https://openalex.org/keywords/geology","display_name":"Geology","score":0.2019469141960144},{"id":"https://openalex.org/keywords/offshoring","display_name":"Offshoring","score":0.170399010181427},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11205103993415833}],"concepts":[{"id":"https://openalex.org/C162284963","wikidata":"https://www.wikidata.org/wiki/Q17106102","display_name":"Submarine pipeline","level":2,"score":0.6593661308288574},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.6187572479248047},{"id":"https://openalex.org/C2778330380","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Offshore outsourcing","level":4,"score":0.6112099885940552},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4862998425960541},{"id":"https://openalex.org/C111368507","wikidata":"https://www.wikidata.org/wiki/Q43518","display_name":"Oceanography","level":1,"score":0.34084033966064453},{"id":"https://openalex.org/C127313418","wikidata":"https://www.wikidata.org/wiki/Q1069","display_name":"Geology","level":0,"score":0.2019469141960144},{"id":"https://openalex.org/C39302471","wikidata":"https://www.wikidata.org/wiki/Q9051832","display_name":"Offshoring","level":3,"score":0.170399010181427},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11205103993415833}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-662-43820-6_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-662-43820-6_10","pdf_url":null,"source":{"id":"https://openalex.org/S4210185832","display_name":"Progress in IS","issn_l":"2196-8705","issn":["2196-8705","2196-8713"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Progress in IS","raw_type":"book-chapter"},{"id":"pmh:oai:RePEc:spr:prochp:978-3-662-43820-6_10","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W8696911","https://openalex.org/W16587335","https://openalex.org/W27976677","https://openalex.org/W74925150","https://openalex.org/W103809297","https://openalex.org/W103988943","https://openalex.org/W165798882","https://openalex.org/W1484114727","https://openalex.org/W1537640319","https://openalex.org/W1539296130","https://openalex.org/W1539778977","https://openalex.org/W1548829586","https://openalex.org/W1590074231","https://openalex.org/W1784153798","https://openalex.org/W1892998887","https://openalex.org/W1893283855","https://openalex.org/W1975004384","https://openalex.org/W1977139455","https://openalex.org/W1980966282","https://openalex.org/W1981883742","https://openalex.org/W1985035513","https://openalex.org/W1994072696","https://openalex.org/W1995415491","https://openalex.org/W2020764259","https://openalex.org/W2025001715","https://openalex.org/W2037004797","https://openalex.org/W2048712801","https://openalex.org/W2055846592","https://openalex.org/W2070685450","https://openalex.org/W2083866858","https://openalex.org/W2113543283","https://openalex.org/W2119070433","https://openalex.org/W2133792010","https://openalex.org/W2134539856","https://openalex.org/W2143883409","https://openalex.org/W2145839297","https://openalex.org/W2156071872","https://openalex.org/W2162878410","https://openalex.org/W2186301631","https://openalex.org/W2589051400","https://openalex.org/W3146400272","https://openalex.org/W3151628741","https://openalex.org/W4207014596","https://openalex.org/W4233889963","https://openalex.org/W4239660527","https://openalex.org/W4253788325","https://openalex.org/W4285719527","https://openalex.org/W4383956287","https://openalex.org/W6632229388","https://openalex.org/W6632884791","https://openalex.org/W6902786848"],"related_works":["https://openalex.org/W2087746802","https://openalex.org/W2362892468","https://openalex.org/W2179287919","https://openalex.org/W2355231069","https://openalex.org/W2489781720","https://openalex.org/W2099055477","https://openalex.org/W2131256547","https://openalex.org/W2506234019","https://openalex.org/W2367947020","https://openalex.org/W2004288256"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
