{"id":"https://openalex.org/W2111607051","doi":"https://doi.org/10.1007/978-3-642-73016-0_3","title":"Performance Analysis and Optimal Control of an M/M/1/k Queueing System with Impatient Customers","display_name":"Performance Analysis and Optimal Control of an M/M/1/k Queueing System with Impatient Customers","publication_year":1987,"publication_date":"1987-01-01","ids":{"openalex":"https://openalex.org/W2111607051","doi":"https://doi.org/10.1007/978-3-642-73016-0_3","mag":"2111607051"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-73016-0_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-73016-0_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210212548","display_name":"Informatik-Fachberichte","issn_l":"0343-3005","issn":["0343-3005"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatik-Fachberichte","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051861858","display_name":"Peter R. de Waal","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Peter R. de Waal","raw_affiliation_strings":["Centre for Mathematics and Computer Science, P O Box 4079, 1009 AB, Amsterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Centre for Mathematics and Computer Science, P O Box 4079, 1009 AB, Amsterdam, The Netherlands","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5051861858"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.972,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.93962264,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"28","last_page":"40"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11409","display_name":"Advanced Wireless Network Optimization","score":0.9807999730110168,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.978600025177002,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.7847241759300232},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.7065773010253906},{"id":"https://openalex.org/keywords/queueing-system","display_name":"Queueing system","score":0.63900226354599},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6269830465316772},{"id":"https://openalex.org/keywords/simple","display_name":"Simple (philosophy)","score":0.5463072657585144},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.4672090411186218},{"id":"https://openalex.org/keywords/optimal-control","display_name":"Optimal control","score":0.4464084506034851},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.39545971155166626},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.3761221766471863},{"id":"https://openalex.org/keywords/distributed-computing","display_name":"Distributed computing","score":0.3322850465774536},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.20837882161140442},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.03893458843231201}],"concepts":[{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.7847241759300232},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.7065773010253906},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.63900226354599},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6269830465316772},{"id":"https://openalex.org/C2780586882","wikidata":"https://www.wikidata.org/wiki/Q7520643","display_name":"Simple (philosophy)","level":2,"score":0.5463072657585144},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.4672090411186218},{"id":"https://openalex.org/C91575142","wikidata":"https://www.wikidata.org/wiki/Q1971426","display_name":"Optimal control","level":2,"score":0.4464084506034851},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.39545971155166626},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.3761221766471863},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.3322850465774536},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.20837882161140442},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.03893458843231201},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-73016-0_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-73016-0_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210212548","display_name":"Informatik-Fachberichte","issn_l":"0343-3005","issn":["0343-3005"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatik-Fachberichte","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W206086817","https://openalex.org/W391070489","https://openalex.org/W1551904426","https://openalex.org/W1986536110","https://openalex.org/W1991513691","https://openalex.org/W1996716460","https://openalex.org/W2021025495","https://openalex.org/W2092487949","https://openalex.org/W2125569171","https://openalex.org/W2144296036","https://openalex.org/W2798909945"],"related_works":["https://openalex.org/W1585007175","https://openalex.org/W2382521049","https://openalex.org/W1922545131","https://openalex.org/W2154452441","https://openalex.org/W2005170195","https://openalex.org/W2580025969","https://openalex.org/W4237714599","https://openalex.org/W1973296313","https://openalex.org/W1487524099","https://openalex.org/W2073158651"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}