{"id":"https://openalex.org/W38952289","doi":"https://doi.org/10.1007/978-3-642-54894-9_10","title":"Non-formal Techniques for Early Assessment of Design Ideas for Services","display_name":"Non-formal Techniques for Early Assessment of Design Ideas for Services","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W38952289","doi":"https://doi.org/10.1007/978-3-642-54894-9_10","mag":"38952289"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-54894-9_10","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-54894-9_10","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-54894-9_10.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-54894-9_10.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068752548","display_name":"Gerrit C. van der Veer","orcid":"https://orcid.org/0000-0001-5021-2042"},"institutions":[{"id":"https://openalex.org/I7876267","display_name":"Open University of the Netherlands","ror":"https://ror.org/018dfmf50","country_code":"NL","type":"education","lineage":["https://openalex.org/I7876267"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Gerrit C. van der Veer","raw_affiliation_strings":["Open University The Netherlands, Heerlen, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Open University The Netherlands, Heerlen, The Netherlands","institution_ids":["https://openalex.org/I7876267"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004540727","display_name":"Dhaval Vyas","orcid":"https://orcid.org/0000-0002-9356-0976"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Dhaval Vyas","raw_affiliation_strings":["Queensland University of Technology, Brisbane, Australia"],"affiliations":[{"raw_affiliation_string":"Queensland University of Technology, Brisbane, Australia","institution_ids":["https://openalex.org/I160993911"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5068752548"],"corresponding_institution_ids":["https://openalex.org/I7876267"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.5262,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.62503196,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"135","last_page":"149"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7391099333763123},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.6695705652236938},{"id":"https://openalex.org/keywords/formal-methods","display_name":"Formal methods","score":0.5959495902061462},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.43071478605270386},{"id":"https://openalex.org/keywords/formal-description","display_name":"Formal description","score":0.4172575771808624},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4168260991573334},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.40636610984802246},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3961019515991211},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3814450204372406},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3474488854408264},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12297341227531433},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.11688601970672607},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.1116483211517334}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7391099333763123},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.6695705652236938},{"id":"https://openalex.org/C75606506","wikidata":"https://www.wikidata.org/wiki/Q1049183","display_name":"Formal methods","level":2,"score":0.5959495902061462},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.43071478605270386},{"id":"https://openalex.org/C2985583900","wikidata":"https://www.wikidata.org/wiki/Q722617","display_name":"Formal description","level":2,"score":0.4172575771808624},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4168260991573334},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.40636610984802246},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3961019515991211},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3814450204372406},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3474488854408264},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12297341227531433},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.11688601970672607},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.1116483211517334},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-642-54894-9_10","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-54894-9_10","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-54894-9_10.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:research.ou.nl:publications/c5757c17-5968-4d8a-a890-6065fcdf33e0","is_oa":true,"landing_page_url":"https://research.ou.nl/en/publications/c5757c17-5968-4d8a-a890-6065fcdf33e0","pdf_url":null,"source":{"id":"https://openalex.org/S4406922485","display_name":"Open University of the Netherlands Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"van der Veer, G C & Vyas, D 2014, Non-formal Techniques for Early Assessment of Design Ideas for Services. in A Ebert, G C van der Veer, G Domik, N D Gershon & I Scheler (eds), Building Bridges: HCI, Visualization, and Non-formal Modeling : IFIP WG 13.7 Workshops on Human\u2013Computer Interaction and Visualization: 7th HCIV@ECCE 2011, Rostock, Germany, August 23, 2011, and 8th HCIV@INTERACT 2011, Lisbon, Portugal, September 5, 2011, Revised Selected Papers. Springer, Berlin, Lecture Notes in Computer Science (LNCS), vol. 8345, Information Systems and Applications, incl. Internet/Web, and HCI (LNISA), vol. 8345, pp. 135-149, 7th HCIV @ ECCE 2011, Rostock, Germany, 23/08/11. https://doi.org/10.1007/978-3-642-54894-9_10","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:HAL:hal-01414697v1","is_oa":true,"landing_page_url":"https://hal.science/hal-01414697","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"7th Workshop on Human-Computer Interaction and Visualization (HCIV), Aug 2011, Rostock, Germany. pp.135-149, ⟨10.1007/978-3-642-54894-9_10⟩","raw_type":"Conference papers"}],"best_oa_location":{"id":"doi:10.1007/978-3-642-54894-9_10","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-54894-9_10","pdf_url":"https://link.springer.com/content/pdf/10.1007%2F978-3-642-54894-9_10.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4099999964237213,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W38952289.pdf","grobid_xml":"https://content.openalex.org/works/W38952289.grobid-xml"},"referenced_works_count":6,"referenced_works":["https://openalex.org/W1494965950","https://openalex.org/W1532372473","https://openalex.org/W2036307292","https://openalex.org/W2086832172","https://openalex.org/W2095961905","https://openalex.org/W2502338991"],"related_works":["https://openalex.org/W2354121810","https://openalex.org/W1557648174","https://openalex.org/W165055852","https://openalex.org/W2351437753","https://openalex.org/W1677321822","https://openalex.org/W1536552036","https://openalex.org/W2560769663","https://openalex.org/W1488909899","https://openalex.org/W3148090025","https://openalex.org/W2519111313"],"abstract_inverted_index":{"Designing":[0],"systems":[1],"for":[2,45],"multiple":[3,9],"stakeholders":[4,10,20],"requires":[5],"frequent":[6],"collaboration":[7,71],"with":[8],"from":[11,31],"the":[12,85],"start.":[13],"In":[14,58],"many":[15],"cases":[16],"at":[17],"least":[18],"some":[19],"lack":[21],"a":[22,43],"professional":[23],"habit":[24],"of":[25,42,53,76,80,84,87],"formal":[26],"modeling.":[27],"We":[28],"report":[29],"observations":[30,60],"student":[32],"design":[33,50,78],"teams":[34],"as":[35,37],"well":[36],"two":[38],"case":[39,62],"studies,":[40],"respectively":[41],"prototype":[44],"supporting":[46],"creative":[47],"communication":[48],"to":[49],"objects,":[51],"and":[52,61,83],"stakeholder-involvement":[54],"in":[55,73],"early":[56,77],"design.":[57],"all":[59],"studies":[63],"we":[64],"found":[65],"that":[66],"non-formal":[67],"techniques":[68],"supported":[69],"strong":[70],"resulting":[72],"deep":[74],"understanding":[75],"ideas,":[79],"their":[81],"value":[82],"feasibility":[86],"solutions.":[88]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2016-06-24T00:00:00"}