{"id":"https://openalex.org/W4210958392","doi":"https://doi.org/10.1007/978-3-642-45100-3_21","title":"Workflow Management","display_name":"Workflow Management","publication_year":2014,"publication_date":"2014-04-11","ids":{"openalex":"https://openalex.org/W4210958392","doi":"https://doi.org/10.1007/978-3-642-45100-3_21"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-45100-3_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-45100-3_21","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Handbook on Business Process Management 1","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075868200","display_name":"Chun Ouyang","orcid":"https://orcid.org/0000-0001-7098-5480"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Chun Ouyang","raw_affiliation_strings":["Information Systems School, Queensland University of Technology, Brisbane, Australia","Queensland University of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Systems School, Queensland University of Technology, Brisbane, Australia","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069595536","display_name":"Michael Adams","orcid":"https://orcid.org/0000-0001-6918-4213"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Michael Adams","raw_affiliation_strings":["Queensland University of Technology Business Process Management Group, Brisbane, Australia","Queensland University of Technology Business Process Management Group"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology Business Process Management Group, Brisbane, Australia","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology Business Process Management Group","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022719907","display_name":"Moe Thandar Wynn","orcid":"https://orcid.org/0000-0002-7205-8821"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Moe Thandar Wynn","raw_affiliation_strings":["Queensland University of Technology Business Process Management Group, Brisbane, Australia","Queensland University of Technology Business Process Management Group"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology Business Process Management Group, Brisbane, Australia","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology Business Process Management Group","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023334979","display_name":"Arthur H. M. ter Hofstede","orcid":"https://orcid.org/0000-0002-2730-0201"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Arthur H. M. ter Hofstede","raw_affiliation_strings":["Queensland University of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology","institution_ids":["https://openalex.org/I160993911"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5069595536","https://openalex.org/A5075868200"],"corresponding_institution_ids":["https://openalex.org/I160993911"],"apc_list":null,"apc_paid":null,"fwci":1.9872,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.9192673,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"475","last_page":"506"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.972000002861023,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11159","display_name":"Manufacturing Process and Optimization","score":0.9656000137329102,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.556921124458313},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4051494598388672},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.400097519159317},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.37059104442596436},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.11841443181037903}],"concepts":[{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.556921124458313},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4051494598388672},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.400097519159317},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37059104442596436},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.11841443181037903}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1007/978-3-642-45100-3_21","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-45100-3_21","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Handbook on Business Process Management 1","raw_type":"book-chapter"},{"id":"pmh:oai:RePEc:spr:ihichp:978-3-642-00416-2_18","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"},{"id":"pmh:oai:eprints.qut.edu.au:80354","is_oa":false,"landing_page_url":"http://dx.doi.org/doi:10.1007/978-3-642-00416-2_18","pdf_url":null,"source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Handbook on business process management 1: Introduction, methods, and information systems, 2nd edition [International Handbooks on Information Systems]","raw_type":"Chapter in Book, Report or Conference volume"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.5400000214576721,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W39280257","https://openalex.org/W1481856418","https://openalex.org/W1496763101","https://openalex.org/W1502414936","https://openalex.org/W1503527518","https://openalex.org/W1503663442","https://openalex.org/W1520779252","https://openalex.org/W1538060644","https://openalex.org/W1559778100","https://openalex.org/W1587329505","https://openalex.org/W1598757610","https://openalex.org/W1600679678","https://openalex.org/W1651478352","https://openalex.org/W1751031346","https://openalex.org/W1967201227","https://openalex.org/W1971478729","https://openalex.org/W1996109622","https://openalex.org/W2016728294","https://openalex.org/W2019848372","https://openalex.org/W2020675906","https://openalex.org/W2027898030","https://openalex.org/W2063772987","https://openalex.org/W2082532312","https://openalex.org/W2086341257","https://openalex.org/W2093537559","https://openalex.org/W2098250644","https://openalex.org/W2099210377","https://openalex.org/W2102077607","https://openalex.org/W2107808851","https://openalex.org/W2127030216","https://openalex.org/W2127513832","https://openalex.org/W2129562423","https://openalex.org/W2137594927","https://openalex.org/W2139889174","https://openalex.org/W2143011685","https://openalex.org/W2145835585","https://openalex.org/W2159149609","https://openalex.org/W2162868766","https://openalex.org/W2163229252","https://openalex.org/W2167668272","https://openalex.org/W2168042742","https://openalex.org/W2169696634","https://openalex.org/W2181490423","https://openalex.org/W2502872610","https://openalex.org/W2911625174","https://openalex.org/W3212978907","https://openalex.org/W4233522539","https://openalex.org/W4254178375","https://openalex.org/W4300100558"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1981780420","https://openalex.org/W2182707996","https://openalex.org/W45233828","https://openalex.org/W2964988449","https://openalex.org/W188202134","https://openalex.org/W2397952901","https://openalex.org/W2029380707","https://openalex.org/W4255934811","https://openalex.org/W2465382974"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2014,"cited_by_count":2}],"updated_date":"2026-07-19T05:54:51.957546","created_date":"2025-10-10T00:00:00"}
