{"id":"https://openalex.org/W4247882369","doi":"https://doi.org/10.1007/978-3-642-45100-3_1","title":"What is Business Process Management?","display_name":"What is Business Process Management?","publication_year":2014,"publication_date":"2014-04-11","ids":{"openalex":"https://openalex.org/W4247882369","doi":"https://doi.org/10.1007/978-3-642-45100-3_1"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-45100-3_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-45100-3_1","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Handbook on Business Process Management 1","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061188505","display_name":"Michael Hammer","orcid":"https://orcid.org/0000-0003-4560-9947"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Michael Hammer","raw_affiliation_strings":["Hammer and Company, Inc., One Cambridge Center, Cambridge, MA, 02141, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hammer and Company, Inc., One Cambridge Center, Cambridge, MA, 02141, USA","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5061188505"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":16.7958,"has_fulltext":false,"cited_by_count":145,"citation_normalized_percentile":{"value":0.99087838,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"3","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9772999882698059,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9772999882698059,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.8716598749160767},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5803459882736206},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5517775416374207},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.5064855813980103},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.47827279567718506},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4186781048774719},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.39838358759880066},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.23013126850128174},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.14404815435409546}],"concepts":[{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.8716598749160767},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5803459882736206},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5517775416374207},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.5064855813980103},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.47827279567718506},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4186781048774719},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39838358759880066},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.23013126850128174},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14404815435409546},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-45100-3_1","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-45100-3_1","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Handbook on Business Process Management 1","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W2005497495","https://openalex.org/W2043426410","https://openalex.org/W4243798446"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W2066228984","https://openalex.org/W1557997479","https://openalex.org/W1597475469","https://openalex.org/W2534879192","https://openalex.org/W4361865022","https://openalex.org/W2804108309","https://openalex.org/W2050159024","https://openalex.org/W2068502729","https://openalex.org/W2294096527"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":20},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":20},{"year":2020,"cited_by_count":19},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":5},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":1}],"updated_date":"2026-08-28T12:50:07.497085","created_date":"2025-10-10T00:00:00"}
