{"id":"https://openalex.org/W185943961","doi":"https://doi.org/10.1007/978-3-642-40543-3_3","title":"The Service-Dominant Ecosystem: Mapping a Service Dominant Strategy to a Product-Service Ecosystem","display_name":"The Service-Dominant Ecosystem: Mapping a Service Dominant Strategy to a Product-Service Ecosystem","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W185943961","doi":"https://doi.org/10.1007/978-3-642-40543-3_3","mag":"185943961"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-40543-3_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-40543-3_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://research.tue.nl/en/publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058191523","display_name":"Egon L\u00fcftenegger","orcid":"https://orcid.org/0000-0003-0998-5814"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Egon L\u00fcftenegger","raw_affiliation_strings":["School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013970379","display_name":"Marco Comuzzi","orcid":"https://orcid.org/0000-0002-6944-4705"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Marco Comuzzi","raw_affiliation_strings":["School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031777511","display_name":"Paul Grefen","orcid":"https://orcid.org/0000-0003-2880-5110"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Paul Grefen","raw_affiliation_strings":["School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"School of Industrial Engineering, Eindhoven University of Technology, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5058191523"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":null,"apc_paid":null,"fwci":8.1717,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.96797409,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"22","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.935699999332428,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14389","display_name":"Innovation, Technology, and Society","score":0.9355999827384949,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-product-management","display_name":"Service product management","score":0.7743409872055054},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.7356088161468506},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5828794836997986},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.5486794114112854},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.49183011054992676},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.48583289980888367},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.46307623386383057},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4522247910499573},{"id":"https://openalex.org/keywords/ecosystem-services","display_name":"Ecosystem services","score":0.4333476722240448},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.4233802556991577},{"id":"https://openalex.org/keywords/product-service-system","display_name":"Product-service system","score":0.4111334979534149},{"id":"https://openalex.org/keywords/ecosystem","display_name":"Ecosystem","score":0.3801450729370117},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3368849754333496},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.29055291414260864},{"id":"https://openalex.org/keywords/ecology","display_name":"Ecology","score":0.12121012806892395},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.12061098217964172}],"concepts":[{"id":"https://openalex.org/C36829320","wikidata":"https://www.wikidata.org/wiki/Q7455785","display_name":"Service product management","level":5,"score":0.7743409872055054},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.7356088161468506},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5828794836997986},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5486794114112854},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.49183011054992676},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.48583289980888367},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.46307623386383057},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4522247910499573},{"id":"https://openalex.org/C58941895","wikidata":"https://www.wikidata.org/wiki/Q295865","display_name":"Ecosystem services","level":3,"score":0.4333476722240448},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4233802556991577},{"id":"https://openalex.org/C122642867","wikidata":"https://www.wikidata.org/wiki/Q179106","display_name":"Product-service system","level":3,"score":0.4111334979534149},{"id":"https://openalex.org/C110872660","wikidata":"https://www.wikidata.org/wiki/Q37813","display_name":"Ecosystem","level":2,"score":0.3801450729370117},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3368849754333496},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29055291414260864},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.12121012806892395},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.12061098217964172},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1007/978-3-642-40543-3_3","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-40543-3_3","pdf_url":null,"source":{"id":"https://openalex.org/S4210185096","display_name":"IFIP advances in information and communication technology","issn_l":"1868-422X","issn":["1868-422X","1868-4238"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IFIP Advances in Information and Communication Technology","raw_type":"book-chapter"},{"id":"pmh:oai:pure.tue.nl:openaire/5a413ce8-f365-4df6-b600-efb5beb2fba2","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"L\u00fcftenegger, E, Comuzzi, M & Grefen, P 2013, The service-dominant ecosystem : mapping a service dominant strategy to a product-service ecosystemm. in L M Camarinha-Matos & R J Scherer (eds), Collaborative Systems for Reindustrialization - 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Proceedings. IFIP Advances in Information and Communication Technology, vol. 408, Springer, Berlin, pp. 22-30, 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Dresden, Germany, 30/09/13. https://doi.org/10.1007/978-3-642-40543-3_3","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:HAL:hal-01463230v1","is_oa":true,"landing_page_url":"https://inria.hal.science/hal-01463230","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"14th Working Conference on Virtual Enterprises, (PROVE), Sep 2013, Dresden, Germany. pp.22-30, ⟨10.1007/978-3-642-40543-3_3⟩","raw_type":"Conference papers"},{"id":"pmh:oai:pure.tue.nl:publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","is_oa":true,"landing_page_url":"http://www.scopus.com/inward/record.url?scp=84897785215&partnerID=8YFLogxK","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"L\u00fcftenegger, E, Comuzzi, M & Grefen, P 2013, The service-dominant ecosystem : mapping a service dominant strategy to a product-service ecosystemm. in L M Camarinha-Matos & R J Scherer (eds), Collaborative Systems for Reindustrialization - 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Proceedings. IFIP Advances in Information and Communication Technology, vol. 408, Springer, Berlin, pp. 22-30, 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Dresden, Germany, 30/09/13. https://doi.org/10.1007/978-3-642-40543-3_3","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:tue:oai:pure.tue.nl:publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","is_oa":true,"landing_page_url":"https://research.tue.nl/nl/publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Collaborative Systems for Reindustrialization - 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Proceedings, 22 - 30","raw_type":"info:eu-repo/semantics/conferencepaper"}],"best_oa_location":{"id":"pmh:oai:pure.tue.nl:openaire/5a413ce8-f365-4df6-b600-efb5beb2fba2","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/5a413ce8-f365-4df6-b600-efb5beb2fba2","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"L\u00fcftenegger, E, Comuzzi, M & Grefen, P 2013, The service-dominant ecosystem : mapping a service dominant strategy to a product-service ecosystemm. in L M Camarinha-Matos & R J Scherer (eds), Collaborative Systems for Reindustrialization - 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Proceedings. IFIP Advances in Information and Communication Technology, vol. 408, Springer, Berlin, pp. 22-30, 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, Dresden, Germany, 30/09/13. https://doi.org/10.1007/978-3-642-40543-3_3","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W199793193","https://openalex.org/W1522808773","https://openalex.org/W1593972904","https://openalex.org/W1683619223","https://openalex.org/W1914225607","https://openalex.org/W2002704355","https://openalex.org/W2024253339","https://openalex.org/W2075114256","https://openalex.org/W2078854905","https://openalex.org/W2128847913","https://openalex.org/W2133328633","https://openalex.org/W2162666018","https://openalex.org/W2252891999","https://openalex.org/W2993245062","https://openalex.org/W3122809160","https://openalex.org/W3124464195","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W4243713506","https://openalex.org/W1188031628","https://openalex.org/W190945383","https://openalex.org/W2001350063","https://openalex.org/W2259637914","https://openalex.org/W2230507463","https://openalex.org/W4247942852","https://openalex.org/W2133079869","https://openalex.org/W2269539645","https://openalex.org/W1996625202"],"abstract_inverted_index":{"Nowadays":[0],"product-oriented":[1],"companies":[2],"are":[3],"facing":[4],"the":[5,10,14,27,30,47,55,59,63,67,78],"need":[6,23],"to":[7,24,32,73,83],"focus":[8,25,82],"on":[9,26,40,66],"service":[11],"rather":[12],"than":[13],"product":[15,81],"alone.":[16],"By":[17],"following":[18],"a":[19,35,70,75],"Service-Dominant":[20,71],"Strategy,":[21],"we":[22],"ecosystem":[28],"embodying":[29],"collaboration":[31],"provide":[33],"such":[34],"service.":[36],"This":[37],"collaborative":[38],"perspective":[39],"value":[41,44],"creation":[42],"and":[43],"sharing":[45],"is":[46],"foundation":[48],"for":[49],"designing":[50],"new":[51],"business":[52],"models":[53],"within":[54],"ecosystem.":[56],"We":[57],"take":[58],"lessons":[60],"learned":[61],"in":[62],"car-leasing":[64],"domain":[65],"development":[68],"of":[69],"Strategy":[72],"design":[74],"tool":[76],"supporting":[77],"transition":[79],"from":[80],"Product-Service":[84],"ecosystems.":[85]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2016-06-24T00:00:00"}