{"id":"https://openalex.org/W2186080044","doi":"https://doi.org/10.1007/978-3-642-40511-2_16","title":"A Method for Re-using Existing ITIL Processes for Creating an ISO 27001 ISMS Process Applied to a High Availability Video Conferencing Cloud Scenario","display_name":"A Method for Re-using Existing ITIL Processes for Creating an ISO 27001 ISMS Process Applied to a High Availability Video Conferencing Cloud Scenario","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2186080044","doi":"https://doi.org/10.1007/978-3-642-40511-2_16","mag":"2186080044"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-40511-2_16","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40511-2_16","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40511-2_16.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40511-2_16.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024651104","display_name":"Kristian Beckers","orcid":null},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Kristian Beckers","raw_affiliation_strings":["paluno - The Ruhr Institute for Software Technology, University of Duisburg-Essen, Germany","PALUNO - PALUNO - The Ruhr Institute for Software Technology (University of Duisburg-Essen 45127 Essen Germany - Germany)"],"affiliations":[{"raw_affiliation_string":"paluno - The Ruhr Institute for Software Technology, University of Duisburg-Essen, Germany","institution_ids":["https://openalex.org/I62318514"]},{"raw_affiliation_string":"PALUNO - PALUNO - The Ruhr Institute for Software Technology (University of Duisburg-Essen 45127 Essen Germany - Germany)","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103054802","display_name":"Stefan Hofbauer","orcid":"https://orcid.org/0009-0002-8517-2655"},"institutions":[{"id":"https://openalex.org/I4210152932","display_name":"Amadeus (Spain)","ror":"https://ror.org/04nxxn125","country_code":"ES","type":"company","lineage":["https://openalex.org/I4210152932"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Stefan Hofbauer","raw_affiliation_strings":["Network Integration Services, Amadeus Data Processing GmbH, Germany","Amadeus Data Processing GmbH [Erding]"],"affiliations":[{"raw_affiliation_string":"Network Integration Services, Amadeus Data Processing GmbH, Germany","institution_ids":[]},{"raw_affiliation_string":"Amadeus Data Processing GmbH [Erding]","institution_ids":["https://openalex.org/I4210152932"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060519573","display_name":"Gerald Quirchmayr","orcid":"https://orcid.org/0000-0003-2998-742X"},"institutions":[{"id":"https://openalex.org/I170239107","display_name":"University of South Australia","ror":"https://ror.org/01p93h210","country_code":"AU","type":"education","lineage":["https://openalex.org/I170239107"]},{"id":"https://openalex.org/I129774422","display_name":"University of Vienna","ror":"https://ror.org/03prydq77","country_code":"AT","type":"education","lineage":["https://openalex.org/I129774422"]}],"countries":["AT","AU"],"is_corresponding":false,"raw_author_name":"Gerald Quirchmayr","raw_affiliation_strings":["Multimedia Information Systems Research Group, University of Vienna, Australia","School of Computer and Information Security, University of South Australia, Australia","School of Computer and Information Security [University in South Australia] (Australia)","Multimedia Information Systems Research Group [Vienna] (Faculty of Computer Science\r\nUniversity of Vienna\r\nW\u00e4hringer Stra\u00dfe 29\r\nA-1090 Vienna - Austria)"],"affiliations":[{"raw_affiliation_string":"Multimedia Information Systems Research Group, University of Vienna, Australia","institution_ids":[]},{"raw_affiliation_string":"School of Computer and Information Security, University of South Australia, Australia","institution_ids":["https://openalex.org/I170239107"]},{"raw_affiliation_string":"School of Computer and Information Security [University in South Australia] (Australia)","institution_ids":["https://openalex.org/I170239107"]},{"raw_affiliation_string":"Multimedia Information Systems Research Group [Vienna] (Faculty of Computer Science\r\nUniversity of Vienna\r\nW\u00e4hringer Stra\u00dfe 29\r\nA-1090 Vienna - Austria)","institution_ids":["https://openalex.org/I129774422"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5005792322","display_name":"Christopher Wills","orcid":"https://orcid.org/0000-0003-4800-8979"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Christopher C. Wills","raw_affiliation_strings":["CARIS Research Ltd., UK","CARIS - Centre for Applied Research in Information Systems (United Kingdom)"],"affiliations":[{"raw_affiliation_string":"CARIS Research Ltd., UK","institution_ids":[]},{"raw_affiliation_string":"CARIS - Centre for Applied Research in Information Systems (United Kingdom)","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5024651104"],"corresponding_institution_ids":["https://openalex.org/I62318514"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.5668,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.71202532,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"224","last_page":"239"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-technology-infrastructure-library","display_name":"Information Technology Infrastructure Library","score":0.96781325340271},{"id":"https://openalex.org/keywords/itil-security-management","display_name":"ITIL security management","score":0.9083586931228638},{"id":"https://openalex.org/keywords/financial-management-for-it-services","display_name":"Financial management for IT services","score":0.7489879131317139},{"id":"https://openalex.org/keywords/information-security-management-system","display_name":"Information security management system","score":0.6811027526855469},{"id":"https://openalex.org/keywords/cobit","display_name":"COBIT","score":0.5099369287490845},{"id":"https://openalex.org/keywords/it-portfolio-management","display_name":"IT portfolio management","score":0.4999275207519531},{"id":"https://openalex.org/keywords/certification","display_name":"Certification","score":0.4817090630531311},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4595872461795807},{"id":"https://openalex.org/keywords/it-service-management","display_name":"IT service management","score":0.432638943195343},{"id":"https://openalex.org/keywords/certified-information-systems-security-professional","display_name":"Certified Information Systems Security Professional","score":0.4250495135784149},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4077112674713135},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3334869146347046},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31989210844039917},{"id":"https://openalex.org/keywords/information-security","display_name":"Information security","score":0.2991487979888916},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.2630603015422821},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.22687062621116638},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.21199166774749756},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19699904322624207},{"id":"https://openalex.org/keywords/project-management","display_name":"Project management","score":0.16667285561561584},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.15351244807243347},{"id":"https://openalex.org/keywords/cloud-computing-security","display_name":"Cloud computing security","score":0.1412951648235321},{"id":"https://openalex.org/keywords/security-service","display_name":"Security service","score":0.09869670867919922},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.08368426561355591}],"concepts":[{"id":"https://openalex.org/C201359696","wikidata":"https://www.wikidata.org/wiki/Q152361","display_name":"Information Technology Infrastructure Library","level":3,"score":0.96781325340271},{"id":"https://openalex.org/C114351632","wikidata":"https://www.wikidata.org/wiki/Q5974820","display_name":"ITIL security management","level":5,"score":0.9083586931228638},{"id":"https://openalex.org/C64060820","wikidata":"https://www.wikidata.org/wiki/Q5449727","display_name":"Financial management for IT services","level":5,"score":0.7489879131317139},{"id":"https://openalex.org/C111153917","wikidata":"https://www.wikidata.org/wiki/Q1662500","display_name":"Information security management system","level":5,"score":0.6811027526855469},{"id":"https://openalex.org/C2776723946","wikidata":"https://www.wikidata.org/wiki/Q544025","display_name":"COBIT","level":3,"score":0.5099369287490845},{"id":"https://openalex.org/C179886680","wikidata":"https://www.wikidata.org/wiki/Q5975206","display_name":"IT portfolio management","level":5,"score":0.4999275207519531},{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.4817090630531311},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4595872461795807},{"id":"https://openalex.org/C2776664667","wikidata":"https://www.wikidata.org/wiki/Q1481411","display_name":"IT service management","level":4,"score":0.432638943195343},{"id":"https://openalex.org/C169537543","wikidata":"https://www.wikidata.org/wiki/Q1056312","display_name":"Certified Information Systems Security Professional","level":5,"score":0.4250495135784149},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4077112674713135},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3334869146347046},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31989210844039917},{"id":"https://openalex.org/C527648132","wikidata":"https://www.wikidata.org/wiki/Q189900","display_name":"Information security","level":2,"score":0.2991487979888916},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.2630603015422821},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.22687062621116638},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.21199166774749756},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19699904322624207},{"id":"https://openalex.org/C15952604","wikidata":"https://www.wikidata.org/wiki/Q179012","display_name":"Project management","level":2,"score":0.16667285561561584},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.15351244807243347},{"id":"https://openalex.org/C184842701","wikidata":"https://www.wikidata.org/wiki/Q370563","display_name":"Cloud computing security","level":3,"score":0.1412951648235321},{"id":"https://openalex.org/C29983905","wikidata":"https://www.wikidata.org/wiki/Q7445066","display_name":"Security service","level":3,"score":0.09869670867919922},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.08368426561355591},{"id":"https://openalex.org/C117110713","wikidata":"https://www.wikidata.org/wiki/Q3394676","display_name":"Network security policy","level":4,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C73938075","wikidata":"https://www.wikidata.org/wiki/Q2858767","display_name":"Application portfolio management","level":4,"score":0.0},{"id":"https://openalex.org/C103377522","wikidata":"https://www.wikidata.org/wiki/Q3493999","display_name":"Security information and event management","level":4,"score":0.0},{"id":"https://openalex.org/C74510933","wikidata":"https://www.wikidata.org/wiki/Q1936145","display_name":"Project portfolio management","level":3,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-642-40511-2_16","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40511-2_16","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40511-2_16.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.1007/978-3-642-40511-2_16","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40511-2_16","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40511-2_16.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[{"score":0.6200000047683716,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2186080044.pdf","grobid_xml":"https://content.openalex.org/works/W2186080044.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W657731981","https://openalex.org/W1514888816","https://openalex.org/W1523197392","https://openalex.org/W1551592336","https://openalex.org/W1649645444","https://openalex.org/W1830724080","https://openalex.org/W2012753837","https://openalex.org/W2039683880","https://openalex.org/W2053138503","https://openalex.org/W2114296561","https://openalex.org/W2121906315","https://openalex.org/W2131629857","https://openalex.org/W2132714103","https://openalex.org/W2151519068","https://openalex.org/W2160033797","https://openalex.org/W2169763149","https://openalex.org/W2244884801","https://openalex.org/W2275530856","https://openalex.org/W2493691236","https://openalex.org/W2499955043","https://openalex.org/W4231597376"],"related_works":["https://openalex.org/W2477103519","https://openalex.org/W2095516943","https://openalex.org/W2273313785","https://openalex.org/W2295362659","https://openalex.org/W1996112973","https://openalex.org/W2979662640","https://openalex.org/W2017505209","https://openalex.org/W1543750294","https://openalex.org/W1583567951","https://openalex.org/W817300085"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
